How Do I Choose the Right AC Repair Company in Oklahoma City?
When your air conditioner stops working on a sweltering summer afternoon, you need fast repair services that you can depend on. But with so many companies claiming to offer the very best AC repair services in the U.S., how do you know which is the right choice for your home? Follow these 10 recommendations when choosing an HVAC repair company to help you feel confident about the service provider you select.
1. Read Customer Reviews
Many property owners begin their search for an AC repair company online. While you’re there, be sure to browse through reviews from past customers who’ve shared their experiences—the good and the bad. Look for companies with a high overall rating and take the time to read both positive and negative reviews so you understand what to expect.
2. Ask for Recommendations
Word-of-mouth referrals from friends, family or associates are useful when hunting for an AC repair business. Find out which companies the people closest to you have hired for HVAC repair in the past and whether they had a good experience. This firsthand insight and the ability to ask specific questions can help you make an well-informed decision when selecting an AC repair company.
3. Know the HVAC Repair Company’s Service Area
A certain company may stand out heads and shoulders above the rest, but it doesn’t matter if they don’t service your area. Some companies have a limited service area or charge extra fees for going to calls at properties outside their normal service area. Ask if your neighborhood is included in the company’s service area. If not, ask if if they’re willing to come to you for an extra charge. Carefully weigh your local options before deciding to pay extra for an out-of-area AC repair company.
4. Find Out About Emergency Services
Air conditioners often break down at the most inopportune times. Choosing a company that offers emergency services is essential if you need prompt, reliable assistance on a Friday night or a holiday weekend. Search for “after-hours,” “24/7” or “emergency services” on the company’s internet site, and find out if an extra fee applies for service calls outside regular business hours.
5. Check for HVAC Industry Certifications
Certifications indicate a company’s focus on excellent craftsmanship and professionalism. Look for an HVAC repair company that holds certifications such as North American Technician Excellence (NATE) or Advanced Certified Expert (ACE) to illustrate that the company adheres to industry standards and that their repair specialists are trained and knowledgeable.
6. Make Sure the Company Is Licensed, Bonded and Insured
Before entrusting AC repair to just any service provider, make sure that they are licensed, bonded and insured. A licensed company has met the necessary permitting requirements to work legally in your state. Bonding indicates the company is financially backed in the event of a claim, and insurance protects you as a homeowner in case of accidents or property damage during the repair. Require proof of licensing, bonding and insurance to ensure you’ve found a legitimate and reliable company.
7. Ask About the Company’s Experience
A company with a solid reputation of delivering quality service likely has the experience needed to handle complicated HVAC breakdowns. Find out how many years the company has been in existence. Then, ask a technician whether they have previously tackled the problem you need fixed. Such experience is essential to ensure consistent, effective and professional service.
8. Assess the Company’s Communication and Customer Service
Excellent communication is crucial when dealing with any service provider. The HVAC repair company you bring into your home should be responsive, attentive and ready to answer your questions. Try to find evidence of technicians going the extra mile in the online reviews you read and pay attention to how you’re treated when you call a company to try to schedule a repair.
9. Compare AC Repair Estimates
Obtaining multiple quotes helps you identify a company that offers competitive and reasonable prices. Be cautious of companies that give low-ball estimates, as these companies may cut corners to keep prices very low or tack on hidden fees to make up the difference. The most trustworthy companies provide comprehensive and transparent quotes up front, making sure you understand the full cost of repairs before work commences.
10. Evaluate Warranties and Guarantees
Dependable service providers guarantee their work and give warranties for your peace of mind. Such coverage displays quality assurance and helps you move forward with confidence. A combination of parts, labor and service warranties is best, and you can’t go wrong with a 100% satisfaction guarantee.
Contact Our Reputable AC Repair Company
Finding a good HVAC professional doesn’t have to be daunting. Service Experts is a national business with hometown heart, ready to serve you with affordable prices, 24/7 emergency support, ACE-certified technicians and your total satisfaction guaranteed. The next time your malfunctioning air conditioning threatens to interrupt your comfort, contact a Service Experts office near you and schedule professional AC repair services.
