What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your AC system needs repair at your Oklahoma City home and you don’t know what that entails. It’s stressful enough to allow an A/C system repair technician into your home, but then to not know what exactly they’re going to do could add a whole other level of concern. No worries! Gordon's Service Experts is here to update you on the basic AC repair process so you can be prepared when an expert AC service technician needs to pay you a visit.

AC Repair Starts Simple

When the repairman arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound ridiculous, but they need to check it to verify that it’s not just a thermostat settings error. The technician will check that the thermostat is switched to cool and then decrease the temperature to see if that will start up the AC. A flawed or incorrectly connected wire could be the only thing that’s keeping you from a comfortable home.

If this doesn’t fix the problem, the technician may ask you to see the circuit breaker box. They will probably flip the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The technician will then probably ask to see the air conditioning equipment. Same as a doctor, the technician will commence their trial and error diagnosis process. There are several factors that could be the cause for an AC that isn’t operating properly, and it’s up the repairman to check all the possible reasons starting from the most frequent issues to the least. This process could take anywhere from five minutes to sixty, and sometimes longer.

During the A/C system diagnosis, they will likely check the air filter to make sure it’s not obstructed or in need of replacing. They will check the air conditioner’s refrigerant levels, make sure the air condenser fan is turning properly, verify that the size of your air conditioning system is right for the size of your residence, and check the electronics, safety controls, and wiring.

Have answers, will fix

Once the air conditioner service tech has determined the problem, he or she should explain all your options to you. The exchange will generally start with the service tech explaining what the problem is, what part (if any) went out, how or why it failed, and what that part does for your air conditioning system.

The repairman will then go into your courses of action, which will involve swapping out the part and correcting the problem, but could also entail upgrading parts of the A/C, the AC itself, or your entire heating and cooling system. In certain cases, it may make more sense to purchase an entire new heating and AC system, specifically if the air conditioner is past its prime, or likely to break down again and end up costing you more for A/C system repairs in the end. The repairman will discuss how much time, effort, and cost it will take to rectify the trouble.

The technician may now explain what could have been done to avoid the trouble or part failure and how to avoid a future issue. This typically includes seasonal maintenance, which not only helps stop an air conditioning breakdown, but in most situations also keeps your air conditioning warranty valid. Most expert air conditioning repair businesses will offer an annual maintenance plan so you don’t have to think about making future AC tune-up appointments for your home.

Finally, they will go over the process for repairing the failed part or correcting the trouble. If you choose that A/C system repair is better for you than buying an upgraded A/C system, the service tech will order any parts needed and schedule your follow-up appointment to fix the air conditioner. Or, if the necessary part is already handy on their van, they will begin the AC repair work with your permission.

Remember that throughout Oklahoma City your HVAC equipment is in good hands with Gordon's Service Experts. Our technicians are NATE-certified and have received extensive background checks so you can feel confident with the people we send into your home. If you ever think of any questions about your A/C system or what to expect with your AC repair, give us a call around the clock at 405-432-2197 and we’ll be happy to explain the process.

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