What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your AC system needs repair at your Oklahoma City home and you don’t know what that entails. It’s nerve-wracking enough to let an A/C system repair technician into your home, but then to not know what exactly they’re going to do could add a whole other level of concern. No worries! Gordon's Service Experts Heating & Air Conditioning is here to update you on the standard AC repair process so you canyou will be prepared when an expert AC service technician needs to pay you a visit.

It Starts Simple

When the repairman arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound ridiculous, but they need to inspect it to verify that it’s not merely a thermostat settings issue. The technician will check that the thermostat is switched to cool and then decrease the temperature to see if that will trigger the AC. A flawed or improperly connected wire could be the only thing that’s standing in the way of you and a comfortable home.

If this doesn’t fix the problem, the technician may ask you to see the circuit breaker box. They will probably flip the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty

The technician will then probably request to see the air conditioning equipment. Same as a doctor, the technician will commence their trial and error testing process. There are several factors that could be the cause for an AC that isn’t operating properly, and it’s up the technician to inspect all the possible reasons starting from the most common issues to the least. The diagnostic process could take anywhere from five minutes to sixty, and sometimes longer.

During the A/C system diagnosis, they will likely check the air filter to make sure it’s not obstructed or needs to be replaced. They will check the air conditioner’s refrigerant levels, confirm the air condenser fan is turning properly, confirm that the size of your air conditioning system is right for the size of your residence, and inspect the electronics, safety controls, and wiring.

Have answers, will fix

Once the air conditioner service tech has diagnosed the problem, he should explain all your options. The exchange will generally start with the service tech explaining what the issue is, what part (if any) went out, how or why it died, and what function that part has for your air conditioner.

The repairman will then go into your options, which will include swapping out the part and fixing the issue, but might also entail upgrading parts of the A/C, the AC itself, or your complete heating and cooling system. In some cases, it may make more sense to invest in an entire new heating and AC system, especially if the air conditioner is past its prime, or likely to break down again and end up with you spending more on A/C system repairs in the end. The technician will explain how much time, effort, and cost it will take to rectify the trouble.

The technician may at this point explain what could have been done to avoid the trouble or part failure and how to prevent a future issue. This usually includes seasonal maintenance, which not only helps stop an air conditioning breakdown, but in most cases also keeps your air conditioning warranty valid. Most expert AC repair businesses will offer an annual maintenance plan so you don’t have to worry about making future AC tune-up appointments for your home.

Lastly, they will go over the process for repairing the failed part or resolving the trouble. If you choose that A/C system repair is better for you than buying an upgraded A/C system, the service tech will order any parts needed and schedule your next appointment to fix the air conditioner. Or, if the part required is already obtainable on their van, they will begin the air conditioner repair work with your permission.

Remember that throughout Oklahoma City your HVAC equipment is in good hands with Gordon's Service Experts Heating & Air Conditioning. Our technicians are NATE-certified and have received extensive background checks so you can feel comfortable with the people we send into your home. If you ever think of any questions about your A/C system or what to expect with your AC repair, give us a call around the clock at 405-432-2197 and we’ll be happy to walk you through the process.

Contact Us