Gordon's Service Experts Reviews

Average Customer Rating
4.7/5 stars based on 5,757 Reviews
shelby P.
warr acres, oklahoma
"Of course I provided the rating I did because the service was excellent."
david S.
del city, oklahoma
"Plumber was inexperienced."
tim E.
yukon, oklahoma
"He was professional and was able to help us"
debbie B.
norman, oklahoma
david D.
norman, oklahoma
"The technician worked very efficiently, and provided us with important maintenance tips."
lela C.
edmond, oklahoma
jeff G.
arcadia, oklahoma
"He arrived not long after Jeff called and was able to repair the air conditioner within a few minutes!"
charlie C.
norman, oklahoma
"all good"
patricia D.
shawnee, oklahoma
eddie S.
blanchard, oklahoma
"Did an excellent job of solving problems and informing me of best solutions."
lori C.
oklahoma city, oklahoma
mark T.
norman, oklahoma
"Tech was very knowledgeable and efficient."
william O.
norman, oklahoma
diane W.
norman, oklahoma
"Friendly and respectful. Did his job."
angela C.
oklahoma city, oklahoma
"Tech quickly found the problem and fixed it in less than 20 min."
joyce S.
norman, oklahoma
"Clayton was helpful and efficient."
twila W.
oklahoma city, oklahoma
"He is very knowledgeable and took care of the problem promptly"
janet F.
norman, oklahoma
mr cox C.
choctaw, oklahoma
"Very satisfied with the work however professional communication could be used I'm 71 years old don't believe I am any one's dude!"
thomas C.
oklahoma city, oklahoma
"They were on time. Worked swiftly, and efficiently."
don V.
midwest city, oklahoma
"Tech was very thorough and courteous fixed the problem."
glen C.
tuttle, oklahoma
"I have to say that I had lost faith with Gordon's but after the last two calls, your technicians went a long way toward restoring my faith. They were both knowledgeable and skillful in dealing with our problems."
anita B.
norman, oklahoma
"Danny came right in, went to work, and was friendly and professional. It was hot and a Holiday. But he didnt seem to mind. He fixed the problem and was on his way."
mr heath H.
moore, oklahoma
"Justin explained everything real well."
mr rein R.
oklahoma city, oklahoma
"Same day service and was able to resolve the problem in minutes."
reanita j.
midwest city, oklahoma
"Needed to change in both date and time on short notice. Glad that the company was able to help me with the change in appointment time. Service tech was very nice, friendly."
ms williams W.
oklahoma city, oklahoma
"He was running late but when he did arrive, he was courteous. He explained what he was going to do. (I was told that he would be late)"
sonja S.
oklahoma city, oklahoma
"The past 3 times you've come out to do my pre-paid maintenance, you've sent a salesman along with the technician. I get told I need to buy a new unit everytime! There is nothing wrong with my current unit! Except when your technicians start tinkering around with it. This last visit, everything was working just fine. Then all of sudden, it wasn't. 3 hours later, and many tears of frustration from me, it starts working again. I truly feel as if your company is trying to scam me! Your employees are very kind and respectful, and I understand they are probably just doing what they're encouraged to do. Make money to reach a quota. We are in the middle of a pandemic! I find it completely unethical to try and make a buck off people, when its completely unnecessary. I will no longer be using Service Experts!"
steven P.
yukon, oklahoma
"The AC is cooling better"
joel O.
oklahoma city, oklahoma
"It was hot and he worked hard"
helen G.
moore, oklahoma
steve H.
del city, oklahoma
"Friendly and professional."
oklahoma D.
del city, oklahoma
"I rated you a 9 because I appreciate the service being completed"
nita K.
moore, oklahoma
"lots of issues with everyone but Dane. He is a gem, knows his job, and always pleasant with a new option when the system stumped him"
james wright W.
del city, oklahoma
"Your workers are always good at what they do."
mike G.
norman, oklahoma
corey B.
newcastle, oklahoma
richard C.
oklahoma city, oklahoma
thomas h.
oklahoma city, oklahoma
"Outstanding Tech"
jerry S.
oklahoma city, oklahoma
rodger S.
norman, oklahoma
"He's friendly, efficient and always punctual."
donis R.
norman, oklahoma
"The service technician, Brian, was very knowledgeable. He arrived on time, took his time checking everything and cleaning the system. Very personable. No stress for me in anyway. I've used Gordon's for many years. Totally dependable."
ms waswo W.
oklahoma city, oklahoma
"Haskell explained everything very well."
silas B.
oklahoma city, oklahoma
"I told them I have a leak and the plumber was in my house , charged me $99 and didnt come out with any equipment to locate the leak . Also was trying to sell me Extra services I dont need"
christophe H.
moore, oklahoma
"The installation was very fast and any problems have been quickly attended to."
gilles N.
norman, oklahoma
don S.
oklahoma city, oklahoma
"Mr Tilly did all I could have expected and more from a technician - corrected a filter mounting problem, cleaned condenser thoroughly, serviced humidifier, vacuumed the serviced area, was courteous, technically knowledgeable, a gentleman."
michael H.
norman, oklahoma
"Courteous efficient and knowledgeable."
fred P.
choctaw, oklahoma
"Understood the needed repair"
dennis G.
norman, oklahoma
"Daniel is an amazing tech. Very friendly and polite and does a quality job."
marilynn P.
moore, oklahoma
"He did his job."
georgia M.
norman, oklahoma
"They did what they said they would."
james T.
oklahoma city, oklahoma
"They did good job and we're curtius"
ms myers M.
bethany, oklahoma
"They did not have the correct size filter for my unit & had to "piece together" 2 separate pieces using duct tape"
liz M.
midwest city, oklahoma
carol M.
norman, oklahoma
"Justin was very respectful, kind, patient and polite. Very much appreciated the way he managed this no-entry call!"
bill L.
edmond, oklahoma
gary P.
newalla, oklahoma
jordan E.
oklahoma city, oklahoma
glenn M.
oklahoma city, oklahoma
sky L.
norman, oklahoma
"Anyone I have ever had to deal with, being sales, technicians, and the person on the phone have always been wonderful to deal with."
mr morris M.
norman, oklahoma
"Desmond entered the house, immediately diagnosed the problem and resolved it."
george M.
norman, oklahoma
"Tech found the (same) problem that has repeatedly nagged this system since installation - a bad flare fitting in the coolant line that causes slow loss. We'll see if this is still an issue next year..."
mr hill H.
oklahoma city, oklahoma
"Your promptness to our request, your assessment of our project and responsive quote were of great importance and impressive to us. Well done!"
john D.
norman, oklahoma
"We were told when to expect your representative, and he arrived on time. He was courteous, informative, efficient, and helpful."
robert C.
edmond, oklahoma
kimberly M.
moore, oklahoma
"Left trash all around hot water tank next to central unit and a puddle of water on the floor. Also did not seal up the unit good so cold air leaks from it."
mr payne P.
oklahoma city, oklahoma
"Thorough and explained what he was doing and the condition of equipment"
timothy R.
oklahoma city, oklahoma
"I could not believe the service men did not take the window units or have a way to take payment. So I drove all the way to Moore"
bert P.
norman, oklahoma
"All tasks accomplished promptly"
fred D.
oklahoma city, oklahoma
"Technician was professional, knowledgeable and courteous."
mike C.
norman, oklahoma
"Went very well."
jason M.
del city, oklahoma
"I give your company this rating due to your quality of service, and professionalism. Both your service consultant, and your service technician utilized outstanding skills within their areas of expertise. They were timely, and transparent with the cost of the service I needed. I will recommend Gordon's to anyone I know who might need assistance with plumbing/heating and air problems."
mr rose R.
oklahoma city, oklahoma
mr brown B.
oklahoma city, oklahoma
"Arron gave helpful suggestions and recommendations on solving my lack of water pressure."
maribel M.
oklahoma city, oklahoma
"Fast response"
don A.
oklahoma city, oklahoma
"Had an appointment between 8-10, had to call twice to find out when they would show up. Arrived after 11 AM. I shouldnt have to follow up when appointment times are given to be met. Also when I was recommended to have an I wave R installed by a previous technician who also showed me the unit on his van, and I received a letter stating the cost of the unit with install. I was able to purchase it at a cheaper price online. It wasnt until I called to have it installed that they were hesitant to do it b/c I didnt buy from them. I was also told that the unit is not carried by Gordons by 2 different people? Not sure why I would be told this when I saw it first hand. I have been a customer for a while, to be given this level of treatment has me looking at my options. The point was made clear if something happened to the unit, it would not be replaced by Gordons, I didnt care about that and already knew the unit has a 3 year warranty. So in closing the more I think about this, looking for another company is high on my radar to service my system in the future."
mark B.
newalla, oklahoma
carol B.
midwest city, oklahoma
"good job, no problems"
david H.
noble, oklahoma
"all good!"
jeremy A.
norman, oklahoma
"Tech was quick, clear, kept his distance (covid-precaution)."
sharon A.
norman, oklahoma
"Preston was very nice and helpful"
peggy Y.
oklahoma city, oklahoma
"very courteous and seemed knowledgeable"
beverly B.
oklahoma city, oklahoma
"the work on putting in new plumbing, is outstanding. However; I do need Mr. Cody, to come back and put the polls back in myfence and my neighbor's fence. Both fence's have been left bending over, and the sides open where my dogs keep getting out. Mr. Cody, said "That he would put the fences back the way he found then.This has not been done as of June 18,2020. I can not give a rating higjer until the fence is correctly put back."
marcella S.
spencer, oklahoma
"He did he job"
kathy B.
yukon, oklahoma
"Calvin went above my expectations for this service."
sean M.
moore, oklahoma
"very informative"
dennis M.
moore, oklahoma
"The tech solve our problem but left dirt from shoes on carpet."
vince W.
oklahoma city, oklahoma
"It was a complex issue that took two visits to correct. It was nearly perfect. I had to call to find out if/when the second appointment was that was supposed to be set up by the first tech. An appointment time wasn't set-up so I had to do that during the call."
gary S.
choctaw, oklahoma
"the technician was able to identify the problem and fixed it in a timely manner."
david L.
norman, oklahoma
don V.
midwest city, oklahoma
"Technician diagnosed problem quickly and did a grat job getting our ac upa d running."
edward C.
edmond, oklahoma
"He was able to quickly diagnose and repair the issue. He was extremely friendly and knowledgeable. I will recommend is service to anyone I know who needs help with AC/heat"
elizabeth D.
moore, oklahoma
"Excellent and professional service"
ms davisson D.
moore, oklahoma
"He was very thorough and he didnt make a mess or track anything in my house. He also wore a mask and foot covering when he came inside!"
mr swoyer S.
norman, oklahoma
"No masks"
nick C.
midwest city, oklahoma
"Cost to clear a drain"
bill D.
edmond, oklahoma
"Cody is extremely knowledgible"
linda S.
yukon, oklahoma
"Calvin is a great technician. Goes above and beyond."
jim M.
norman, oklahoma
peggy S.
norman, oklahoma
jerry C.
norman, oklahoma
"Great people skills, did what said he would do, and completed the tasks in a timely manner."
arthell B.
edmond, oklahoma
david I.
norman, oklahoma
"Very complete work, very thorough, very detailed"
william G.
oklahoma city, oklahoma
"Tech says everything is good. He was very nice. Checked out the previous work done to make sure everything was still running great."
chris M.
midwest city, oklahoma
randall R.
oklahoma city, oklahoma
mr isom I.
norman, oklahoma
"Because while Leo did all the work , Bradley spoke to me about how to improve selected issues I choose."
ray or shirley W.
midwest city, oklahoma
"The Technician was very knowledgeable and diagnosed the problem within 30 seconds."
warren C.
edmond, oklahoma
"They was very efficient and explained everything to me"
chris C.
norman, oklahoma
"Tech knew the problem quickly and resolved the issue. Nice job."
robert P.
blanchard, oklahoma
"They were thorough and transparent in their assessment."
david P.
oklahoma city, oklahoma
"The Tech was very thorough and polite."
ruth W.
edmond, oklahoma
terry D.
oklahoma city, oklahoma
"The tech did a good job but I'm still having noise problems as of today."
don W.
norman, oklahoma
"Friendly, competent service."
robert P.
edmond, oklahoma
"As always excellent, professional service"
oklahoma D.
del city, oklahoma
"The first technician was very polite and professional. The second technician sat in his truck in my parking lot for approximately 30 minutes before entering our business."
steve M.
noble, oklahoma
claude D.
norman, oklahoma
"They arrived on time, understood the problem, told me the cost, did the repair, and left."
clarice R.
norman, oklahoma
"he was pleasant. he listen to my questions. he looked over the unit."
riley walker W.
oklahoma city, oklahoma
"Tech did a thorough job diagnosis problem. Still having problems with shower getting hot without other faucets turned on. Problem still isn't fixed."
tom C.
midwest city, oklahoma
mary H.
norman, oklahoma
"I needed meg service and I was taken care of immediately and efficiently"
paul W.
moore, oklahoma
daniel J.
midwest city, oklahoma
"He good and knows his stuff and explains the functionality of the system."
joyce B.
del city, oklahoma
don H.
moore, oklahoma
"Everyone was very professional, knowledgeable, courteous and pleasant. When Kenton and Zech came out they again were professional and knowledge about they were doing and quickly answered any questIons that I had. They worked quickly to get us out of the heat just as fast as possible. They double checked everything they did and had no problems explaining each step of the process. They were a pleasure to talk with."
kay F.
norman, oklahoma
"He did fine with the service but not sure why he had to add coolant to a brand new unit."
geneva H.
edmond, oklahoma
"He was very through and efficient"
sandy L.
oklahoma city, oklahoma
bruce rooker R.
norman, oklahoma
mahan M.
norman, oklahoma
"Mr. Tilly was very courteous, professional, and thorough. I was completely satisfied with the service I got."
tonita T.
mcloud, oklahoma
ricky R.
edmond, oklahoma
"Desmond was helpful and knowledgeable. Also the fact that I have been with Gordon' service experts for almost 20 yrs."
james V.
oklahoma city, oklahoma
rob H.
oklahoma city, oklahoma
"I needed a bathroom sink drain unstopped and an estimate for further work on a different bathroom. Cody got the drain unstopped, and gave me a breakdown on all the things I needed, then said he could cut the cost about in half if I wanted to get a water softener on the Advantage plan. That would have traded $5,000 over 10 years to save $500 now. Not my idea of a great deal. The prices quoted, and for the drain cleaning, we extremely high, compared to the prices from another plumber that I have a long term relationship with."
carl N.
noble, oklahoma
"Able to get my ac system working again."
jim A.
norman, oklahoma
"mr hendricks"
pat C.
oklahoma city, oklahoma
"Absolutely one of the most THOROUGH service work done in my home on this equipment. He spent several hours looking at all components, and was pleasant and appeared very intent on doing a good job."
ngo W.
norman, oklahoma
"the system been working efficiently and well with scheduled maintenance services"
edith R.
norman, oklahoma
tony P.
norman, oklahoma
"Excellent as usual"
kelly W.
norman, oklahoma
"The service tech was very nice but he left the blower wire disconnected. We did not realize this until about 9:30pm that the house was getting warm. We slept without air that night. A tech came the next morning and found the problem. Usually, the techs always turn the units on to make sure they are working before they leave, that didnt happen in this case."
robert L.
edmond, oklahoma
"courteous , professional and punctual"
marian H.
the village, oklahoma
"Both Jeremy & Aaron took the time to answer my questions. They were very cordial."
mrs eades E.
del city, oklahoma
"Service was provided on time and the problem was solved promptly."
steve H.
bethany, oklahoma
"Showed up on time. Clavin was both very personable and professional."
mr miller M.
mustang, oklahoma
tom L.
norman, oklahoma
"Prompt and Professional"
jerald J.
oklahoma city, oklahoma
"We have lots of hot water now."
lee B.
midwest city, oklahoma
"Justin arrived on time, performed system service quickly, efficiently."
mr tostenson T.
midwest city, oklahoma
"Tech was very knowledgeable and explained what he was doing."
barbara L.
oklahoma city, oklahoma
"Cody took the time to answer our questions thoroughly."
carolyn H.
warr acres, oklahoma
"Very courteous, kind, knowledgeable, efficient."
matt S.
norman, oklahoma
"The electricians did not show up on the day they were supposed to."
mary H.
oklahoma city, oklahoma
"Haskell and his partner were very professional and friendly. They provided answers to all my questions and explained what they were doing and why. They found an issue with my water that I didn't know I had. They explained what they could do to correct the problem and gave me options. When I decided to go ahead with fixing the hardness of my water they said they could come back with the new device the next day. They checked all the faucets and toilets in the house. They said when they return they would replace the front bathroom faucet and the kitchen faucet free. They also explained the advantage plan and I signed up for it. They said it would save me $16.00 each month."
david H.
noble, oklahoma
"faucet still dripping in bathroom"
ann S.
oklahoma city, oklahoma
"Jeremy checked out the problem, told me whats wrong and whats needed to correct it. Hes coming back today with the item to fix it. He was very polite & business like."
gary H.
moore, oklahoma
"Very professional, respectful of my time and walked me through the results at the end making sure I understood."
mr mitchell M.
oklahoma city, oklahoma
"The tech was at my home is about an hour after I made the call. I was very pleased with the response since it was not a previously scheduled appointment."
ronnie W.
oklahoma city, oklahoma
"It took twice in the same day"
jeane B.
noble, oklahoma
"George is very professional and experienced. I have always felt I could trust him and know all my problems would be fixed. This man worked very hard while here, explained to me what was happening and took care of the business at hand efficiently. Thank you for having this man in your employ!!!! Thank you, Gorden's for having a great service department."
dennis i M.
moore, oklahoma
"Steven was very straight forward. He made sure we understood the problem and how it could be solved"
jeanne H.
norman, oklahoma
"PurAir filter unit ordered but not delivered. I finally called after Safer At Home order lifted to get filter delivered. It was installed the next day. I still should have been notified when it was ready."
teresa W.
norman, oklahoma
"efficient, personable"
robyn C.
midwest city, oklahoma
"My record showed that my system was working which it would turn on but the thermostat didn't work so I could not control the temperature, therefore in my mind it didn't work as I turned it off. This caused a delay in getting it repaired. The 2 technicians that came out were great."
judith B.
oklahoma city, oklahoma
"Always satisfied"
mr cipollone C.
okc, oklahoma
mona M.
norman, oklahoma
"Very through and professional"
hampton and suites S.
midwest city, oklahoma
"Quotes where prompt. Service started as expected. Just super nice guys!"
m/m early E.
oklahoma city, oklahoma
carol dunton D.
oklahoma city, oklahoma
barbara H.
norman, oklahoma
"I found one outside door to a furnace unit had not been locked after service. Otherwise service was acceptable. My technician was new and was being instructed by the supervisor. I have three units requiring evaluation."
mr gately G.
choctaw, oklahoma
"Fixed/replaced thermostat"
mary L.
oklahoma city, oklahoma
"He was very courteous and aware of social distancing while doing his job, even made an extra trip to get the correct size filters for my unit."
mayzella B.
midwest city, oklahoma
dan D.
choctaw, oklahoma
"Guys were both polite and professional. Kept their distance and wore the mask. Respected our property and asked if I had any questions. I think they did a good job."
robert C.
midwest city, oklahoma
"Friendly, efficient, respected need for distancing."
ms price P.
norman, oklahoma
"Technician was very efficient and knowledgeable, but was late arriving due to problems on a previous call."
robert J.
midwest city, oklahoma
"Techs are always good. Very knowledgeable and courteous."
bill S.
oklahoma city, oklahoma
john S.
moore, oklahoma
guillermo W.
oklahoma city, oklahoma
"the other technician usually don't clean the air condition, but Mr Leonardo Diaz clean the Air condition equipment and he check or make adjustment to the furnace, explain to me what he did"
jim E.
oklahoma city, oklahoma
"The technician took his time to do check and clean the system. He was polite and professional."
cristi M.
norman, oklahoma
"Very professional and thorough"
scott S.
oklahoma city, oklahoma
"The technicians were very helpful in explaining the issues concerning my heating / air."
mr. r bergen B.
norman, oklahoma
"My tech was very professional knowledgeable and helpful arrived the exact time scheduled. Clayton answered all my questions, and was through with his answers."
jim M.
oklahoma city, oklahoma
"Thorough. Pleasant knowledgable"
gary S.
yukon, oklahoma
"Professionalism and product knowledge is the most important thing to me."
jim B.
oklahoma city, oklahoma
"He came late at night!"
james S.
mccloud, oklahoma
"Thourough Very satisfied"
mr prado P.
newcastle, oklahoma
"Very professional and represent you company in an excellent way."
george M.
norman, oklahoma
"Tech first tested main AC unit output with blower open such that it was drawing in outside air when he has testing the AC temperatures. Minisplit was cooling moderately to poorly before service, now cools briefly then stops. Tech treated washing the coils as optional, and his inexperience leaves me with no confidence in the status of the system."
bob L.
oklahoma city, oklahoma
"Calvin and sales consultant Randy were very thorough as they inspected my entire HVAC system and serviced my AC Unit. At no time did they try to make a sell of any kind - I very much appreciate that. As a long time customer going back to when the company was Gordons prior to Gordons Service Experts. Service Experts is a company that has gained my trust. Thank you."
lourena S.
oklahoma city, oklahoma
"The dispatcher worked us in the schedule and the technician was here in a matter of couple of hours"
lottie H.
oklahoma city, oklahoma
michele B.
edmond, oklahoma
"He was here 15 minutes and had the problem fixed. However, the price I had to pay, I could have rented a snake for $156 for the week!"
quenton D.
midwest city, oklahoma
"Efficient"
cheryl S.
moore, oklahoma
tom M.
moore, oklahoma
"very quick service"
mike K.
yukon, oklahoma
"On time and helpful."
mary T.
oklahoma city, oklahoma
"Aaron asked questions and had answers to mine"
barbara S.
oklahoma city, oklahoma
"Very respectful and professional. Was very satisfied with my tech and sales representative"
mr goddard G.
moore, oklahoma
"Service Tech explained everything."
ruth W.
edmond, oklahoma
richard C.
noble, oklahoma
richard C.
norman, oklahoma
john G.
oklahoma city, oklahoma
melissa A.
oklahoma city, oklahoma
"Preston was friendly, efficient, and apparently knew what he was talking about."
elaine M.
oklahoma city, oklahoma
stephanie R.
oklahoma city, oklahoma
mr miller M.
mustang, oklahoma
judy B.
norman, oklahoma
"First tech had a medical problem so was unable to stay with the job but NO one called me to tell me no one was coming. I had to call and find out what was wrong or if someone was coming for 2-3 days."
steve P.
oklahoma city, oklahoma
"Both men who came were very helpful and friendly. They knew what they were doing and did it effeciently."
daria B.
norman, oklahoma
"Technician were very helpful but unfortunately the issue is still not resolved. I guess since they came on a pretty cold day (65F) they werent able to catch the problem. So, ac doesnt blow any cold air still"
iba T.
harrah, oklahoma
"Clayvin was very respectful, courteous and professional."
richard S.
midwest city, oklahoma
"I did like that three people came to the house during this virius problem! I asked them to have ony one person come the house! I did not let all three in! I know that training is needed but at this time we should be warned before time. Poor planing on your ompany."
ms hutton H.
edmond, oklahoma
"Technician seemed more interested in selling me something than fixing my problems."
jack D.
oklahoma city, oklahoma
"everything went very well"
ms weber W.
oklahoma city, oklahoma
ron R.
norman, oklahoma
"Good Service"
emmet W.
oklahoma city, oklahoma
"Good service."
charlie C.
norman, oklahoma
m/m kowals K.
edmond, oklahoma
"clayton was friendly, courteous and provided expert advice in solving our problem. He is a model for a technician."
mrs smith S.
oklahoma city, oklahoma
"No pressure to update."
dale M.
norman, oklahoma
"Randy answered my questions and the technicians installed my unit in a timely manner. Works great."
michael F.
norman, oklahoma
kathleen M.
norman, oklahoma
martha K.
oklahoma city, oklahoma
"Very pleased with the ac service as well as the plumbing repair. However I still have a little leak under the kitchen sink where the disposal is connected to the pipe. Received a call that a plumber will be out today but later than expected. Cannot do dishes that need to be hand washed until repaired."
jack S.
norman, oklahoma
"Did a great job but said someone would contact us about putting in a bigger or another return vent but so far havent heard from anyone."
debbie T.
norman, oklahoma
mr hatley H.
edmond, oklahoma
"Pleasant, knowledgeable of job, explained condition of equipment."
bob W.
oklahoma city, oklahoma
ron L.
edmond, oklahoma
"When job was complete, it would not have passed inspection due to non availability to gas cut off and unable to disconnect electricity. Screws left in driveway. A lot of putting blame on another person."
m/m wright W.
oklahoma city, oklahoma
paoli M.
oklahoma city, oklahoma
mr dee D.
mustang, oklahoma
"He was helpful, knowledgeable, polite and friendly. He did a good job."
david D.
edmond, oklahoma
"He explains what he is doing and answers any questions. He helped us in the past when our new system had a repeated problem."
rommel L.
oklahoma city, oklahoma
"They did a good job."
paula M.
yukon, oklahoma
"Prompt, ontime and knowledgeable."
steve P.
oklahoma city, oklahoma
"Tech. report stated that system was super low on r22, you dont Handle r22 so I found a tech that would come out to charge the system, he removed 3.5 #. System is working fine."
glenn M.
oklahoma city, oklahoma
mr tanksley T.
moore, oklahoma
"He was professional and did the job as he was suppose to do."
walta R.
midwest city, oklahoma
naveda Z.
midwest city, oklahoma
"He showed up on time. He was friendly and professional. He explained everything that needed to be done as well as offering other options. Completed the work in a timely manner."
martha T.
blanchard, oklahoma
jo M.
harrah, oklahoma
"He identified himself and went right to work. Handling himself professionally."
wanda M.
oklahoma city, oklahoma
"Clayvin Jones was very respectful of my property. He was very courteous knowledgeable."
philip J.
norman, oklahoma
"I always receive honest, informative, and prompt service from Gordon's. I can trust their input and assessment."
lorretta J.
oklahoma city, oklahoma
"Great service and very nice technician"
larry M.
oklahoma city, oklahoma
"The prompt response to my call. Haskell was great and gave me excellent service. He was polite, courteous, and knowledgeable about the problem and had the expertise to fix it.."
harold G.
moore, oklahoma
james G.
oklahoma city, oklahoma
"Communications issues; no response to three messages, phone, another phone, and failed email address."
m/m wall W.
oklahoma city, oklahoma
"Very professional"
ethelyn C.
moore, oklahoma
"They were very helpful in answering any of my questions"
mr kincaid K.
oklahoma city, oklahoma
"Clayvin did a good job on both our systems and keep us informed as to what was going on with the service."
mary S.
oklahoma city, oklahoma
"They were very nice and explain things to me"
david B.
norman, oklahoma
"The service person said our run capacitor was running low and offered to replace a $12 part for $125. The capacitor we had is a multi rated capacitor and could have been fixed with no charge."
faye E.
del city, oklahoma
"Service call was on time. Technician was polite and helpful. Every thing went well."
jim D.
norman, oklahoma
"Competent and conscientious."
ms danna D.
midwest city, oklahoma
roger S.
norman, oklahoma
mary H.
oklahoma city, oklahoma
"He took proper precautions by wearing a mask and shoe covers. He knew what he was doing and replaced not only the flow valve in the toilet but noticed the water valve to the toilet needed replaced. He said that it was on its last legs and could break and create a flood at any time. He didn't charge me extra for that repair. He charged me less than I expected."
mr sharber S.
norman, oklahoma
"The technician was courteous and knowledgeable, however his quote was too high."
kimberly M.
spencer , oklahoma
"I was told they would do a inspection on my unit within weeks after my unit was installed that was last June 2019 its May 2020 inspection still not done I called numerous times with no response unit had a problem with heating had to have a bad part replaced on a $10,000 unit complained again about inspection not being done told me they would turn it in to higher ups and took my email address with still no response I would never recommend this company to anyone!"
matt S.
norman, oklahoma
"Went beyond what l was expecting."
glen W.
oklahoma city, oklahoma
david D.
oklahoma city, oklahoma
"Arrived at promised time. Very quick responce. Very professional."
angela H.
yukon, oklahoma
"Excellent service there is still an issue with the new unit not cooling my upstairs room which is the main reason I decided to go with nee unit...I plan on requesting someone come back out."
phil H.
norman, oklahoma
"Daniel & his partner were very respectful of me and my home, also they were very courteous. Went right to work after arriving and kept me apprized of everything they were doing. Very pleased with their work."
ms tackett T.
del city, oklahoma
vic Y.
norman, oklahoma
"Dane was prompt, very courteous, efficient, helpful with advice, and our equipment seems to be working fine. I was so pleased with him that I want him to come back in the fall again to work on my home's equipment."
nathaniel S.
midwest city, oklahoma
richard R.
spencer, oklahoma
"Clay in was professional and knowledgeable about what he was doing and telling me that."
barbara S.
norman, oklahoma
"Dane found a very serious problem and hopefully fixed it. I felt he was honest & knowledgeable,,,I wasn't expecting a $702.00 repair on a unit that is only 4 years old. Lennox obviously made a deferior product!"
mrs keiser K.
mustang, oklahoma
"Service was neat clean and they wete polite nice men. The only thing I was disappointed about was the 9.99% interest rate on our excellent credit."
mr hiser H.
harrah, oklahoma
"All service was outside, due to Covid concerns"
terry W.
moore, oklahoma
"Very knowledgeable about the product and answered all my questions.She has good people skills which is a plus.Kristen Wade sold me a hot water tank and discussed financing options and I went with the advantage program and glad I did.I recommend her if you call."
carla M.
norman, oklahoma
"I scheduled a "no entry" visit so only talked to Desmond briefly outside. He was very friendly and polite."
willis A.
norman, oklahoma
"Very professional and friendly service."
audrey G.
okc, oklahoma
"Very friendly and did good quality work"
karen C.
norman, oklahoma
"I dont feel comfortable with the fact that the technician told me there were two parts that would likely to go out this summer. Then quoted a price. On the paperwork he quoted totally different prices that were way higher. Dont trust."
phil B.
midwest city, oklahoma
"Tech was pleasant, respectful, and seemed to be knowledgeable."
winston H.
shawnee, oklahoma
"Both techs were helpful, kind and courteous. They were careful to ware masks and cover their shoes with covers when they entered my home."
joshua F.
edmond, oklahoma
dewey C.
oklahoma city, oklahoma
david D.
norman, oklahoma
"The technician quickly diagnosed the problem, which was float value that had dislodged and had shut down the system/thermostat."
mr harke H.
oklahoma city, oklahoma
"Took off the panels of my a/c units and cleaned them out. Loved it."
robert T.
norman, oklahoma
"Clayvin was friendly and did a great job."
charles P.
edmond, oklahoma
"I ask for costs and its been a week and I havent heard back"
james K.
harrah, oklahoma
"cordial, knowledge of situation and how to correct, courteous"
ken M.
norman, oklahoma
"Desmond Tilly did an excellent job and is the main reason I would continue with this companys service."
alma C.
norman, oklahoma
"Technician was thorough, and did a good job, being careful to adhere to COVID -19 protection protocols while working i.e. he wore a mask and gloves while inside my home."
aimee H.
midwest city, oklahoma
"He really explained in a dumbed down way so that it could understand"
leticia clanton C.
norman, oklahoma
"9 is a very good rateing he was very professional he did all work outside changed filter in garage told me through front door glass what he did and then left receipt I requested under front door mat"
bill W.
oklahoma city, oklahoma
"Damien was knowledgeable and helpful."
kenneth L.
edmond, oklahoma
"Polite. Knew what need to be Done and done it"
jerry W.
moore, oklahoma
"Technician was great! Advertised price was what I was charged."
richard C.
norman, oklahoma
"on time and did a good job"
mark H.
oklahoma city, oklahoma
"The technician Haskell was on time and pleasant. He quickly verified the problem and explained the repair process thoroughly. He got to work and worked carefully but finished in a relatively short amount of time."
judy R.
moore, oklahoma
garrett B.
midwest city, oklahoma
"Haskell has been out twice and did a great job noth times"
richard H.
oklahoma city, oklahoma
mike hookom H.
choctaw, oklahoma
"Always great service"
ms rathmann R.
midwest city, oklahoma
"checked everything"
toni N.
oklahoma city, oklahoma
"Haskell did a great job. Very professional and finished the job quickly."
mike S.
oklahoma city, oklahoma
"They went over and above to do a very thorough job."
mr johnson J.
oklahoma city, oklahoma
"The technician solved the problem to my satisfaction."
judy B.
norman, oklahoma
mr mccurley M.
oklahoma city, oklahoma
thomas H.
oklahoma city, oklahoma
"Very professional!!!"
mary hempe H.
norman, oklahoma
"Thorough and friendly."
linda P.
norman, oklahoma
"Clayvin was very efficient and knowledgeable and explained everything to me. He also wore a mask as requested."
vernon C.
norman, oklahoma
"Very informative and experienced regarding hot water tanks."
mr morris M.
norman, oklahoma
mr stanphill S.
oklahoma city, oklahoma
"Once they arrived they did great, but they never called before they came and they were late."
douglas K.
oklahoma city, oklahoma
"I paid 400 dollars for u. guys to fix that i still cant use bcos im still looking a handle myself that should have been fixed with the money i paid"
beth R.
okc, oklahoma
"Because they did everything they were supposed to do."
kate G.
oklahoma city, oklahoma
"The problem was found and solved efficiently"
jerry L.
norman, oklahoma
jim B.
oklahoma city, oklahoma
"Very knowledgeable"
linda W.
norman, oklahoma
"It seems every time I get a visit they are asking me to spend money. Don't you think we should be wearing masks, when around people?"
christine M.
oklahoma city, oklahoma
"Scott was excellent. I was very disappointed in the way I was treated by a different plumber and Scott personally came and installed my new faucet."
lance C.
norman, oklahoma
"very knowledgeable and answered all questions"
mike T.
oklahoma city, oklahoma
"good comunication"
mary C.
oklahoma city, oklahoma
"Technician was very friendly and knowledgeable."
brian T.
lexington, oklahoma
"Good service tech Polite Efficient"
chris G.
edmond, oklahoma
"Very Professional and courtious. Skill and knowledge was exceptional. Technician did a wonderful job explaining future needs that we might have."
m/m wright W.
oklahoma city, oklahoma
"On time, worked hard, very fast, efficient, nice work, well done, cleaned up! Very nice."
jane S.
norman, oklahoma
"They answered all questions and gave good support"
herman C.
norman, oklahoma
david S.
oklahoma city, oklahoma
"Always prompt service, courtious and knowledgeable technicians"
lana V.
choctaw, oklahoma
"Polite, efficient"
jerry C.
norman, oklahoma
"Great response, great service, great job!"
mr rose R.
oklahoma city, oklahoma
matthew H.
tuttle, oklahoma
"Professional, friendly, took the time to explain everything and listen"
steve S.
del city, oklahoma
"Good work"
linda Y.
norman, oklahoma
charles P.
norman, oklahoma
"The technician was very polite and arrived on time."
michael D.
yukon, oklahoma
"Thorough checkout."
don M.
edmond, oklahoma
kathleen M.
norman, oklahoma
"Since you came on the 14th the furnace has worked. It worked for about a week after your 1st visit. I am hoping it will continue ton work longer this time"
john B.
yukon, oklahoma
"Friendly and very professional"
ben H.
edmond, oklahoma
mike E.
oklahoma city, oklahoma
"The guy fixed the problem, but I asked him prior to his getting on my roof if he was familiar with my type of roof(it's a steel barrel rolled roof) and he said he did and still mashed down five tiles. He also failed to wear shoe covers when entering our house."
mr drayton D.
norman, oklahoma
"I would have given Ethan a 10, but he could have done a little better at wrapping things up: closing the attic door and turning off the light and checking with me on the best way to dispose of the container for the unit he installed. He put it with tree limbs I'd left for the City to pick up to be mulched, but it belonged (and I put it in) our recycle bin."
mark R.
oklahoma city, oklahoma
robert W.
oklahoma city, oklahoma
marvin H.
oklahoma city, oklahoma
"Complete professional rundown of my system, inside and out. Electrical testing, pressure testing, filter replacement."
jason K.
norman, oklahoma
david M.
norman, oklahoma
lee B.
midwest city, oklahoma
"Good service, knowledgeable."
rick B.
edmond, oklahoma
"Trusted service to our home for 25 years. Always dependable."
leroy R.
edmond, oklahoma
gary G.
norman, oklahoma
"Fixed the problem very fast."
jayson H.
choctaw, oklahoma
"Aaron Wilson and Jeremy Little went above and beyond, they were given a difficult install and made sure everything worked."
ms dickerson D.
oklahoma city, oklahoma
"Very professional and friendly."
mr rich R.
newcastle, oklahoma
greg E.
midwest city, oklahoma
"We had both a sales consultant and service technician. Both were excellent"
karen K.
norman, oklahoma
"He was quick and informative"
john U.
midwest city, oklahoma
"EVERYONE WAS VERY KNOWLEGEABLE. THEY ALSO MADE SURE NOT TO MAKE A MESS. CLEANED UP WHEN THRU. DAMIEN CHECKED TO SEE IF WE WERE HAPPY WITH THE UNITS."
keith G.
edmond, oklahoma
"Takes time to explain what on recommendations of immediate and future notes."
kirsten S.
midwest city, oklahoma
jim H.
midwest city, oklahoma
lynn L.
midwest city, oklahoma
"polite, helpful, courteous"
sandy P.
del city, oklahoma
"Your service is excellent and the reps that come to my house to perform the work are awesome, as well as, the office staff that sets up the appointments. They are professional, knowledgeable and polite."
morrow M.
oklahoma city, oklahoma
"Very Knowlegable!!!!"
cherie B.
bethany, oklahoma
"He was veyy nice and knew what he was doing"
scott B.
oklahoma city, oklahoma
"Very knowledgeable of the system"
truetta K.
moore, oklahoma
kathy G.
norman, oklahoma
"He did just as U was told he would do!"
marsha B.
purcell, oklahoma
peter H.
oklahoma city, oklahoma
charles T.
oklahoma city, oklahoma
"Know what they are doing."
clinton J.
oklahoma city, oklahoma
"I was pleased with his work."
richard C.
norman, oklahoma
"The tech was personable and knowledgeable."
ms crawford C.
edmond, oklahoma
"Friendly efficient service"
monica H.
norman, oklahoma
ray A.
oklahoma, oklahoma
"Haskell explained the problem and why it was a problem."
ed B.
oklahoma city, oklahoma
"Two guys came in two vehicles. Neither had protective gear to protect us in this virus ordeal. We are 78 & 79 years old. They gave us a minor reason why our unit wasnt working - a reason we have never heard in all the years we have been with your company. We were charged $84.00 for a service fee and another $84.00 for other discounts. I believe all they did was to reset something from 32 to 30 degrees so our unit would still work normally until the temperature got below 30 outside (then the alternative heat would come on). And when they left they got off into our yard and left ruts in the very soft wet soil. That was unnecessary because our drive is large enough to drive in without getting off the side of it."
ellen H.
oklahoma city, oklahoma
duane J.
norman, oklahoma
"very efficient"
cindy T.
norman, oklahoma
"as always very polite and hard working"
therese B.
choctaw, oklahoma
gordon G.
del city, oklahoma
"the tech done a very good job."
elizabeth M.
norman, oklahoma
jose J.
oklahoma city, oklahoma