Gordon's Service Experts Reviews

Average Customer Rating
4.7/5 stars based on 5,932 Reviews
donna D.
the village, oklahoma
"He was prompt and knew immediately what the problem was. He was very neat and didn't leave a mess behind. I would recommend him."
mr benton B.
yukon, oklahoma
albert L.
norman, oklahoma
"well informed and pleasant tech guy"
vernon C.
norman, oklahoma
godthea?? J.
moore, oklahoma
van and ann W.
oklahoma city, oklahoma
"Very courteous and professional"
regan M.
oklahoma city, oklahoma
"He did a great job but didnt wear a mask. To be fair, I forgot, too. Very personable and answered all of my questions."
marisha G.
oklahoma city, oklahoma
"Well there were a total of 3 visits and each time, the technician never arrived within 30-40 minutes as the dispatcher had told me: in most cases, it was 90 minutes. Also the first visit entailed a sales rep who I was not expecting and did not want."
mrs dooley D.
edmond, oklahoma
john B.
edmond, oklahoma
"Courtesy"
mr rich R.
newcastle, oklahoma
amanda W.
midwest city, oklahoma
carmen C.
midwest city, oklahoma
"The crew was on point, polite and professional"
mildred D.
norman, oklahoma
anita H.
edmond, oklahoma
diane G.
choctaw, oklahoma
david H.
norman, oklahoma
"Clayton was very thorough and answered our questions completely. He was very respectful of our property and the medical surroundings involved. I plan to specifically request him again."
johnson J.
oklahoma city, oklahoma
"The entire team was professional, quick & efficient"
dan C.
edmond, oklahoma
"Great service. Nice guys."
gene M.
oklahoma city, oklahoma
carolyn W.
edmond, oklahoma
debbie B.
norman, oklahoma
"Professional and thorough job"
david D.
oklahoma city, oklahoma
john S.
norman, oklahoma
david G.
shawnee, oklahoma
"Was not explained about charge for service Tec doing 1st year warranty work on new unit. Heater would not work and unit was only 30 days old"
nicole W.
moore, oklahoma
"Gabriel was professional and curteous."
mike R.
oklahoma city, oklahoma
randall B.
moore, oklahoma
kay F.
norman, oklahoma
"He fixed the problem but is most likely a temporary fix since this has happened 3 times since I bought the unit. I want it fixed completely or a new unit."
robert B.
norman, oklahoma
"Your experts were very compatent,friendly ,and informity. The whole operation was well done. Thank you very much."
tom H.
norman, oklahoma
"Desmond came in, did a quick check on the system, found the problem and fixed it very quickly. He was pleasant, knowledgeable and best of all he is a graduate of the Moore Norman Technology Center! I was also very happy that I was able to get a person on the phone at Gordon's at 8:00 on Friday night to schedule a technician visit for Saturday."
valencia H.
midwest city, oklahoma
"On time. Professional."
mr deal D.
oklahoma city, oklahoma
"Regardless of the work that was done and if I really needed it or not is debatable. Regardless there were 2 holes intentionally put in the Sheetrock and one knocked in there accidentally by the technician and none of them were repaired. We called and a week later havent heard a thing. In the interim , all my stuff is waiting to be put away in the cabinets where the holes were left"
david S.
norman, oklahoma
"Stephen was very friendly, professional, answered all our questions and got the job done."
david C.
oklahoma city, oklahoma
"He was very thorough"
ms holloway H.
oklahoma city, oklahoma
maribel M.
oklahoma city, oklahoma
"Good service"
gary & kelly E.
oklahoma city, oklahoma
"I was very impressed with the professional team that help me find my needs."
john P.
oklahoma city, oklahoma
"Was supposed to be a routine check up on a working AC system. After the servicing was complete the AC unit was not working. The issue was not the technicians fault but the service then made other repairs cost money."
sherry P.
edmond, oklahoma
alan J.
oklahoma city, oklahoma
eric D.
edmond, oklahoma
mel B.
norman, oklahoma
"Weve been using Gordons for 3 years and have always experienced professional and friendly service 100% from the scheduling team to the onsite technicians."
david H.
norman, oklahoma
"Excellent response time"
ms turner T.
midwest city, oklahoma
faye B.
oklahoma city, oklahoma
"he was very respectable took his time to make sure every thing was working"
diana S.
oklahoma city, oklahoma
"Mud in my carpet!!:("
jimmie T.
midwest city, oklahoma
"Service Experts has been taking care of our home for 40+ plus years and we know they will always take care of our needs."
ms rogers R.
oklahoma city, oklahoma
ron C.
norman, oklahoma
"Technician explained how he was testing our furnace and was very polite and friendly."
james G.
midwest city, oklahoma
"great service"
mildred R.
newcastle, oklahoma
regina R.
oklahoma city, oklahoma
"I called at 7am and was given a time frame of 8-10am that day (which I was pleased about). Service Tech was at my house promptly at 8am. He was very polite and efficient and explained the problem to me and how he was going to fix it. He got my A/C working again."
lemoine L.
norman, oklahoma
"The information I requested was given me with clear, concise language and literature."
oleta J.
del city, oklahoma
"Helpful, info Silver Fries and my tech"
glenn M.
oklahoma city, oklahoma
thomas B.
edmond, oklahoma
"Gabriel took the time to fully explain and show me problem areas that needed addressed."
jennifer J.
midwest city, oklahoma
"very nice and professional"
john K.
noble, oklahoma
"Always great service."
marcia C.
oklahoma city, oklahoma
shirley H.
oklahoma city, oklahoma
"I'm time very informative and polite. Just waiting on invoice which I'm sure I will get soon"
kathy S.
yukon, oklahoma
"Problem was fixed fast!"
pam W.
purcell, oklahoma
"It's based on the promptness and effectiveness by the company and the professionalism of Mr Throckmorton."
nathaniel S.
midwest city, oklahoma
"Call Sevice Experts on short notice and was pleased with the prompt response."
bonita E.
oklahoma city, ok, oklahoma
"Explained everything as he did it, answered all of my questions with a good attitude."
yvonne H.
del city, oklahoma
"couldn't fix the problem for less than 800.00. My husband google it and fixed it. Then OG&E sent out someone to put in a new thermostat and move the wires out of the overflow area. Took less than a hour."
miriam L.
oklahoma city, oklahoma
michael M.
oklahoma city, oklahoma
"Yall were polite and thorough and informative"
dave S.
moore, oklahoma
robert T.
oklahoma city, oklahoma
anne R.
norman, oklahoma
"Steve was very efficient and explained everything very well. He set up a second opinion leak search."
bill C.
norman, oklahoma
"Friendly service"
chris C.
norman, oklahoma
"Very Thorough and excellent explanation of status of all equipment. Provided homeowner tips too."
adrienne H.
oklahoma city, oklahoma
"The first gentleman who was sent worked on the problem for several hours and flooded my house. Gordon's did send a restoration company to my house free of charge. Obviously, it would have been far better if the problem had been fixed, and my house had not been flooded. I gave a 5 rather than a 1 because, Will, the plumber sent Monday managed to fix the problem in under an hour. He was fantastic."
glen C.
tuttle, oklahoma
"Service continues to improve."
victoria P.
oklahoma city, oklahoma
tim A.
moore, oklahoma
"The tech explained what he was doing and knocked out the job within the time frame he gave me. He was professional. Overall a great experience."
mr thompson T.
oklahoma city, oklahoma
"Aaron did a great job"
kelley B.
shawnee, oklahoma
jeff S.
oklahoma city, oklahoma
robert G.
oklahoma city, oklahoma
"His attitude. He was confidently at ease with his work. Answering questions in a manner that demonstrated his knowledge of his chosen work. NOTE: Questions 3 & 10, should not reflect on the techs and employees. Our decision will be more reflective of what we can afford at this particular time, no matter how much we liked your people whom we encountered."
karla D.
oklahoma city, oklahoma
pam W.
oklahoma city, oklahoma
"Everything was done very well."
roberta B.
norman, oklahoma
"Very knowlegable and thorough. Arrived within allotted time."
luke R.
midwest city, oklahoma
"They were excellent. They checked everything including things that usually wouldn't be checked by other companies! They were willing to do whatever they could to help us"
nirmal J.
oklahoma city, oklahoma
"The technician was professional and completely the work promptly."
aaron M.
tuttle, oklahoma
"The technician was very courteous and informative, got our a/c working again in a few minutes!"
mcclung M.
oklahoma city, oklahoma
"Very good at explaining what would be done in fixing my problem !"
nicole J.
norman, oklahoma
"honest evaluation"
james B.
edmond, oklahoma
"Wayne was very professional,& explained everything to us fully."
rosemary G.
del city, oklahoma
"Daniel is very knowledgeable, friendly, & treats people with respect"
ronny R.
moore, oklahoma
"Both plumbers were hard working and knew their business. In case they needed special expertise, they knew who to contact and got our problems fixed."
salena W.
oklahoma city, oklahoma
"Plumbers and Tech are extremely knowledgeable and willing to explain things clearly."
julia O.
norman, oklahoma
"Filters not changed. Freon not checked. There is a tool for that. List of potential up coming repairs that may be needed to the tune of $4000.00. House began getting hotter after the visit as if the Freon was drained out. We were set up for a major a/c disaster after Justins's "supervisor" came on the scene"
elaine M.
oklahoma city, oklahoma
joy C.
moore, oklahoma
"I called twice the week of my appointment to get an estimate on putting in a new faucet and sink. No one ever called me back. When the tech arrived the estimate was $1,500 to bring it up to code. No way can I do something like that with no notice. I would have appreciated the phone call so we could have avoided the tech coming out."
nikita D.
midwest city, oklahoma
kelly R.
moore, oklahoma
"Ethan was super thorough, more so than anyone else who's been out, and he explained everything to me in layman's language that I could understand."
dan S.
mustang, oklahoma
tom C.
midwest city, oklahoma
cathy V.
norman, oklahoma
"Polite, professional and explained what was to be looked at and what was to be done."
willhite T.
yukon, oklahoma
"HE IS WELL INFORMED AND ANSWERED ALL MY QUESTIONS"
hugh J.
norman, oklahoma
"Technicians were wearing masks, were kind and very knowledgable."
donna W.
norman, oklahoma
"Friendly, thorough service."
rebecca R.
the village, oklahoma
"Both of them were very thorough, and answered all of my questions."
gaylon hawkins H.
edmond, oklahoma
leroy T.
oklahoma city, oklahoma
"I received everything I asked for!"
vertebrae C.
edmond, oklahoma
"The front staff doesn't know where the gate it for the roof. He was quick and efficient at figuring out how to get on the roof and get the job done."
catherine B.
oklahoma city, oklahoma
"They were professional and came in a timely manner"
larry G.
moore, oklahoma
"I have been using Gordons Service Experts since 2005, when I had my first air/heating units installed. I have been satisfied over these past 15 years in the service provided. In the matter of this last occasion, Randy Carey was very helpful to ensure that our problem was taken of, and I trust that our needs will be taken care of in the future as needed."
daniel P.
oklahoma city, oklahoma
"Guy fixed it in 30 mins flat"
randy L.
norman, oklahoma
"Justin was just super nice and very very knowledgeable."
bill D.
moore, oklahoma
"Very friendly and helpful service."
m/m cappello C.
oklahoma city, oklahoma
"Techs are all well trained and very polite."
curtis F.
purcell, oklahoma
michele D.
oklahoma city, oklahoma
mr ciffone C.
midwest city, oklahoma
"Rookie helper needs seasoning"
charlie C.
norman, oklahoma
"not fix is right at the first time. have to call back"
philip W.
oklahoma city, oklahoma
"Fixed it right away"
jeane B.
noble, oklahoma
"Always the best!!"
darwin B.
norman, oklahoma
vanessa B.
midwest city, oklahoma
"The young man that came out was very courteous and respectful. He took the time to really listen yo what I needed done and made sure the vent cover was installed properly and correctly. He even went into the attic to make sure it was on properly, which I thought was above and beyond service. He was awesome and I really appreciated his attentiveness."
mike C.
norman, oklahoma
mr cox C.
choctaw, oklahoma
kallin C.
midwest city, oklahoma
"was told refrigerant was good but plenum not sealed so the tech sealed the plenum and I thought problem was resolved.. House still not cooling and on 2nd visit a week later was told refrigerant NOT good and evap coil had leak; nothing more about plenum mentioned to me at this time. Paid $2300 to replace coil and my understanding was that NOW my A/C was finally fixed. House still not cooling. Next visit told too much refrigerant and some was taken out. House still not cooling. Next visit told I need new plenum, quoted over $1300 for new one which I cant afford and house still not cooling."
angel A.
moore, oklahoma
leticia clanton C.
norman, oklahoma
"Did not have shoe coverings wasnt available from company didnt do water test didnt receive service reciept or point service document Did though like service person he was very respectful l and helpful l"
janara K.
norman, oklahoma
"Quick and efficiently fixed"
derek J.
oklahoma city, oklahoma
"The install took 2 days when it should have taken one. I believe that the salesman sold me the amana ac unit but the installers had never put this particular model in before. Also they destroyed my gate going into the back yard and didn't mention this. They cut the gate post and didn't even say anything just put it back together half way and now it is falling apart and will cost me money to replace."
richard H.
oklahoma city, oklahoma
"Rey professional"
scot L.
choctaw, oklahoma
"It was hot outside, the hole kept collapsing, but the the tech stuck with it."
larry H.
norman, oklahoma
"George provided excellent service and very quickly located parts and installed same day. Very satisfied. Great employee"
kathy D.
norman, oklahoma
"On time. Polite. Wearing mask. Reported status of system before leaving."
james R.
norman, oklahoma
"Explained everything well"
robert S.
bethany, oklahoma
"Really nice guy and informative"
mrs gunter G.
midwest city, oklahoma
shawnalee D.
edmond, oklahoma
"Even though they had to come out three times to fix the problem I was not charged for all the housecalls and they were very pleasant about giving me credit and getting a job done well"
rebecca B.
norman, oklahoma
"Personable people and quick service"
mr bergman B.
mcloud, oklahoma
"From sales rep to the two technicians that entailed the unit, everyone was nice, answered my questions and tolerated my barking dog. The two techs were great. they did little things that the past group that put in my last unit didnt. Werent big about me standing over there shoulder watch what the were doing."
richard C.
norman, oklahoma
"good job"
mrs anderson A.
midwest city, oklahoma
"because he knew what he was doing and got the job done"
barbara A.
norman, oklahoma
"Haskell was very thorough, explaining what he would do, potential problems & costs."
georgiana P.
oklahoma city, oklahoma
"J was prompt, friendly, and knowledgeable. Got the job done quickly and efficiently."
neil N.
oklahoma city, oklahoma
"Still awaiting email summary of situation for VA inspector. Should have received it."
mr swann S.
yukon, oklahoma
"Replaced a faltering capacitor and explained it all, and checked the rest of the unit and thoroughly cleaned it."
christine M.
oklahoma city, oklahoma
"I have asked before and asked again this time to please not send Gabe to my home again."
marvin H.
oklahoma city, oklahoma
"Aaron was on time and completed the work very professionally."
craig R.
midwest city, oklahoma
james W.
guthrie, oklahoma
cassandra B.
midwest city, oklahoma
"I gave an eight because I searched everywhere on the web site for information about the I Wave that I had agreed to have installed. Could not find it anywhere. I had to call the office to ask for documentation which was provided to me very quickly and cordially. I am only writing about this because I think it is only fair that sales of a component like that to a customer should be accompanied by written materials. This is also feedback about the options for Advantage program, etc. I can handle the in person discussion without the paperwork but I doubt your average customer could. Consultations and product offerings should be completely transparent."
susan T.
oklahoma city, oklahoma
"Aaron was very helpful. He listed to my needs. He made good recommendations and stayed until the job was done."
everett M.
norman, oklahoma
"well I assume our time was from 10-12 you all called and said he was running late and it would be a little after 12 at 12:01 the tech called that he would be on his way but he had to go back to the warehouse to get the thermastat that he knew we needed before he left for his day because the day before he didn't have the right one on the truck and it took another 45 min to an hour for him to get here I say he just wanted a longer lunch"
buddy R.
oklahoma city, oklahoma
"Very good job, very courteous"
shawnalee D.
edmond, oklahoma
"All your technicians have gone out of their way to be polite and respectful and I so appreciate it and somebody even answer the phone at 5 oclock in the morning which I really love"
mr hanger H.
norman, oklahoma
"Your timing and customer service are always on target."
mike K.
yukon, oklahoma
blake S.
moore, oklahoma
"Danny was very helpful and very knowledgeable and I could tell he was trustworthy. Always tried to keep me in the loop and wasnt just looking to charge me out the ass. 10/10 rating for Danny"
oscar L.
norman, oklahoma
"Clayvin was thorough with his service and very kind in answering my questions and informing me."
james wright W.
del city, oklahoma
"They did there job very well. They cleaned up after the job was done. I have been with Gordon's for many years and have always been satisfied with there work."
hyatt P.
oklahoma city, oklahoma
"Even after appointment Never Showed up. Will not use vendor AGAIN."
victor hutchison H.
norman, oklahoma
william H.
norman, oklahoma
"Calvin seems to very knowledgeable about our problem with water and moisture in the clothes dryer."
don S.
moore, oklahoma
amanda W.
midwest city, oklahoma
"Came the same day, fixed what I needed, punctual, great staff experience in person and on phone. Already recommended to a friend."
johnny G.
oklahoma city, oklahoma
deniece J.
noble, oklahoma
"He was on time, kept me informed, tried everything he could to get the drain unstopped, and was very curious. I would call you again. The drain is working great"
jane B.
yukon, oklahoma
mr severe S.
oklahoma city, oklahoma
"This was not a simple problem, but Calvin had the experience and wisdom to find a solution."
debbie P.
mustang, oklahoma
"Prompt. Friendly. Fixed problem fast and explained everything before repair was made. Will continue to use your service."
theresa M.
luther, oklahoma
"With brand new unit I have had more service calls than with my old worn out unit replaced. Apparently there is a slow leak that so far has not been located. AC unit does not keep up in high heat. It was a bit better yesterday but I suspect this issue will re-occur so I am holding judgement and trying to give benefit of doubt."
mr d peer P.
mustang, oklahoma
"fast and accurate knowledge of problem and had parts. Plus, he was friendly."
sharlene K.
norman, oklahoma
"The humidity is still high. 58-62 percent most of the time and never goes lower."
janet J.
midwest city, oklahoma
"He was very knowledgeable."
roger C.
oklahoma city, oklahoma
scott hudson H.
oklahoma city, oklahoma
shelby P.
warr acres, oklahoma
"Of course I provided the rating I did because the service was excellent."
david S.
del city, oklahoma
"Plumber was inexperienced."
tim E.
yukon, oklahoma
"He was professional and was able to help us"
debbie B.
norman, oklahoma
david D.
norman, oklahoma
"The technician worked very efficiently, and provided us with important maintenance tips."
lela C.
edmond, oklahoma
jeff G.
arcadia, oklahoma
"He arrived not long after Jeff called and was able to repair the air conditioner within a few minutes!"
charlie C.
norman, oklahoma
"all good"
patricia D.
shawnee, oklahoma
eddie S.
blanchard, oklahoma
"Did an excellent job of solving problems and informing me of best solutions."
lori C.
oklahoma city, oklahoma
mark T.
norman, oklahoma
"Tech was very knowledgeable and efficient."
william O.
norman, oklahoma
diane W.
norman, oklahoma
"Friendly and respectful. Did his job."
angela C.
oklahoma city, oklahoma
"Tech quickly found the problem and fixed it in less than 20 min."
joyce S.
norman, oklahoma
"Clayton was helpful and efficient."
twila W.
oklahoma city, oklahoma
"He is very knowledgeable and took care of the problem promptly"
janet F.
norman, oklahoma
mr cox C.
choctaw, oklahoma
"Very satisfied with the work however professional communication could be used I'm 71 years old don't believe I am any one's dude!"
thomas C.
oklahoma city, oklahoma
"They were on time. Worked swiftly, and efficiently."
don V.
midwest city, oklahoma
"Tech was very thorough and courteous fixed the problem."
glen C.
tuttle, oklahoma
"I have to say that I had lost faith with Gordon's but after the last two calls, your technicians went a long way toward restoring my faith. They were both knowledgeable and skillful in dealing with our problems."
anita B.
norman, oklahoma
"Danny came right in, went to work, and was friendly and professional. It was hot and a Holiday. But he didnt seem to mind. He fixed the problem and was on his way."
mr heath H.
moore, oklahoma
"Justin explained everything real well."
mr rein R.
oklahoma city, oklahoma
"Same day service and was able to resolve the problem in minutes."
reanita j.
midwest city, oklahoma
"Needed to change in both date and time on short notice. Glad that the company was able to help me with the change in appointment time. Service tech was very nice, friendly."
ms williams W.
oklahoma city, oklahoma
"He was running late but when he did arrive, he was courteous. He explained what he was going to do. (I was told that he would be late)"
sonja S.
oklahoma city, oklahoma
"The past 3 times you've come out to do my pre-paid maintenance, you've sent a salesman along with the technician. I get told I need to buy a new unit everytime! There is nothing wrong with my current unit! Except when your technicians start tinkering around with it. This last visit, everything was working just fine. Then all of sudden, it wasn't. 3 hours later, and many tears of frustration from me, it starts working again. I truly feel as if your company is trying to scam me! Your employees are very kind and respectful, and I understand they are probably just doing what they're encouraged to do. Make money to reach a quota. We are in the middle of a pandemic! I find it completely unethical to try and make a buck off people, when its completely unnecessary. I will no longer be using Service Experts!"
steven P.
yukon, oklahoma
"The AC is cooling better"
joel O.
oklahoma city, oklahoma
"It was hot and he worked hard"
helen G.
moore, oklahoma
steve H.
del city, oklahoma
"Friendly and professional."
oklahoma D.
del city, oklahoma
"I rated you a 9 because I appreciate the service being completed"
nita K.
moore, oklahoma
"lots of issues with everyone but Dane. He is a gem, knows his job, and always pleasant with a new option when the system stumped him"
james wright W.
del city, oklahoma
"Your workers are always good at what they do."
mike G.
norman, oklahoma
corey B.
newcastle, oklahoma
richard C.
oklahoma city, oklahoma
thomas h.
oklahoma city, oklahoma
"Outstanding Tech"
jerry S.
oklahoma city, oklahoma
rodger S.
norman, oklahoma
"He's friendly, efficient and always punctual."
donis R.
norman, oklahoma
"The service technician, Brian, was very knowledgeable. He arrived on time, took his time checking everything and cleaning the system. Very personable. No stress for me in anyway. I've used Gordon's for many years. Totally dependable."
ms waswo W.
oklahoma city, oklahoma
"Haskell explained everything very well."
silas B.
oklahoma city, oklahoma
"I told them I have a leak and the plumber was in my house , charged me $99 and didnt come out with any equipment to locate the leak . Also was trying to sell me Extra services I dont need"
christophe H.
moore, oklahoma
"The installation was very fast and any problems have been quickly attended to."
gilles N.
norman, oklahoma
don S.
oklahoma city, oklahoma
"Mr Tilly did all I could have expected and more from a technician - corrected a filter mounting problem, cleaned condenser thoroughly, serviced humidifier, vacuumed the serviced area, was courteous, technically knowledgeable, a gentleman."
michael H.
norman, oklahoma
"Courteous efficient and knowledgeable."
fred P.
choctaw, oklahoma
"Understood the needed repair"
dennis G.
norman, oklahoma
"Daniel is an amazing tech. Very friendly and polite and does a quality job."
marilynn P.
moore, oklahoma
"He did his job."
georgia M.
norman, oklahoma
"They did what they said they would."
james T.
oklahoma city, oklahoma
"They did good job and we're curtius"
ms myers M.
bethany, oklahoma
"They did not have the correct size filter for my unit & had to "piece together" 2 separate pieces using duct tape"
liz M.
midwest city, oklahoma
carol M.
norman, oklahoma
"Justin was very respectful, kind, patient and polite. Very much appreciated the way he managed this no-entry call!"
bill L.
edmond, oklahoma
gary P.
newalla, oklahoma
jordan E.
oklahoma city, oklahoma
glenn M.
oklahoma city, oklahoma
sky L.
norman, oklahoma
"Anyone I have ever had to deal with, being sales, technicians, and the person on the phone have always been wonderful to deal with."
mr morris M.
norman, oklahoma
"Desmond entered the house, immediately diagnosed the problem and resolved it."
george M.
norman, oklahoma
"Tech found the (same) problem that has repeatedly nagged this system since installation - a bad flare fitting in the coolant line that causes slow loss. We'll see if this is still an issue next year..."
mr hill H.
oklahoma city, oklahoma
"Your promptness to our request, your assessment of our project and responsive quote were of great importance and impressive to us. Well done!"
john D.
norman, oklahoma
"We were told when to expect your representative, and he arrived on time. He was courteous, informative, efficient, and helpful."
robert C.
edmond, oklahoma
kimberly M.
moore, oklahoma
"Left trash all around hot water tank next to central unit and a puddle of water on the floor. Also did not seal up the unit good so cold air leaks from it."
mr payne P.
oklahoma city, oklahoma
"Thorough and explained what he was doing and the condition of equipment"
timothy R.
oklahoma city, oklahoma
"I could not believe the service men did not take the window units or have a way to take payment. So I drove all the way to Moore"
bert P.
norman, oklahoma
"All tasks accomplished promptly"
fred D.
oklahoma city, oklahoma
"Technician was professional, knowledgeable and courteous."
mike C.
norman, oklahoma
"Went very well."
jason M.
del city, oklahoma
"I give your company this rating due to your quality of service, and professionalism. Both your service consultant, and your service technician utilized outstanding skills within their areas of expertise. They were timely, and transparent with the cost of the service I needed. I will recommend Gordon's to anyone I know who might need assistance with plumbing/heating and air problems."
mr rose R.
oklahoma city, oklahoma
mr brown B.
oklahoma city, oklahoma
"Arron gave helpful suggestions and recommendations on solving my lack of water pressure."
maribel M.
oklahoma city, oklahoma
"Fast response"
don A.
oklahoma city, oklahoma
"Had an appointment between 8-10, had to call twice to find out when they would show up. Arrived after 11 AM. I shouldnt have to follow up when appointment times are given to be met. Also when I was recommended to have an I wave R installed by a previous technician who also showed me the unit on his van, and I received a letter stating the cost of the unit with install. I was able to purchase it at a cheaper price online. It wasnt until I called to have it installed that they were hesitant to do it b/c I didnt buy from them. I was also told that the unit is not carried by Gordons by 2 different people? Not sure why I would be told this when I saw it first hand. I have been a customer for a while, to be given this level of treatment has me looking at my options. The point was made clear if something happened to the unit, it would not be replaced by Gordons, I didnt care about that and already knew the unit has a 3 year warranty. So in closing the more I think about this, looking for another company is high on my radar to service my system in the future."
mark B.
newalla, oklahoma
carol B.
midwest city, oklahoma
"good job, no problems"
david H.
noble, oklahoma
"all good!"
jeremy A.
norman, oklahoma
"Tech was quick, clear, kept his distance (covid-precaution)."
sharon A.
norman, oklahoma
"Preston was very nice and helpful"
peggy Y.
oklahoma city, oklahoma
"very courteous and seemed knowledgeable"
beverly B.
oklahoma city, oklahoma
"the work on putting in new plumbing, is outstanding. However; I do need Mr. Cody, to come back and put the polls back in myfence and my neighbor's fence. Both fence's have been left bending over, and the sides open where my dogs keep getting out. Mr. Cody, said "That he would put the fences back the way he found then.This has not been done as of June 18,2020. I can not give a rating higjer until the fence is correctly put back."
marcella S.
spencer, oklahoma
"He did he job"
kathy B.
yukon, oklahoma
"Calvin went above my expectations for this service."
sean M.
moore, oklahoma
"very informative"
dennis M.
moore, oklahoma
"The tech solve our problem but left dirt from shoes on carpet."
vince W.
oklahoma city, oklahoma
"It was a complex issue that took two visits to correct. It was nearly perfect. I had to call to find out if/when the second appointment was that was supposed to be set up by the first tech. An appointment time wasn't set-up so I had to do that during the call."
gary S.
choctaw, oklahoma
"the technician was able to identify the problem and fixed it in a timely manner."
david L.
norman, oklahoma
don V.
midwest city, oklahoma
"Technician diagnosed problem quickly and did a grat job getting our ac upa d running."
edward C.
edmond, oklahoma
"He was able to quickly diagnose and repair the issue. He was extremely friendly and knowledgeable. I will recommend is service to anyone I know who needs help with AC/heat"
elizabeth D.
moore, oklahoma
"Excellent and professional service"
ms davisson D.
moore, oklahoma
"He was very thorough and he didnt make a mess or track anything in my house. He also wore a mask and foot covering when he came inside!"
mr swoyer S.
norman, oklahoma
"No masks"
nick C.
midwest city, oklahoma
"Cost to clear a drain"
bill D.
edmond, oklahoma
"Cody is extremely knowledgible"
linda S.
yukon, oklahoma
"Calvin is a great technician. Goes above and beyond."
jim M.
norman, oklahoma
peggy S.
norman, oklahoma
jerry C.
norman, oklahoma
"Great people skills, did what said he would do, and completed the tasks in a timely manner."
arthell B.
edmond, oklahoma
david I.
norman, oklahoma
"Very complete work, very thorough, very detailed"
william G.
oklahoma city, oklahoma
"Tech says everything is good. He was very nice. Checked out the previous work done to make sure everything was still running great."
chris M.
midwest city, oklahoma
randall R.
oklahoma city, oklahoma
mr isom I.
norman, oklahoma
"Because while Leo did all the work , Bradley spoke to me about how to improve selected issues I choose."
ray or shirley W.
midwest city, oklahoma
"The Technician was very knowledgeable and diagnosed the problem within 30 seconds."
warren C.
edmond, oklahoma
"They was very efficient and explained everything to me"
chris C.
norman, oklahoma
"Tech knew the problem quickly and resolved the issue. Nice job."
robert P.
blanchard, oklahoma
"They were thorough and transparent in their assessment."
david P.
oklahoma city, oklahoma
"The Tech was very thorough and polite."
ruth W.
edmond, oklahoma
terry D.
oklahoma city, oklahoma
"The tech did a good job but I'm still having noise problems as of today."
don W.
norman, oklahoma
"Friendly, competent service."
robert P.
edmond, oklahoma
"As always excellent, professional service"
oklahoma D.
del city, oklahoma
"The first technician was very polite and professional. The second technician sat in his truck in my parking lot for approximately 30 minutes before entering our business."
steve M.
noble, oklahoma
claude D.
norman, oklahoma
"They arrived on time, understood the problem, told me the cost, did the repair, and left."
clarice R.
norman, oklahoma
"he was pleasant. he listen to my questions. he looked over the unit."
riley walker W.
oklahoma city, oklahoma
"Tech did a thorough job diagnosis problem. Still having problems with shower getting hot without other faucets turned on. Problem still isn't fixed."
tom C.
midwest city, oklahoma
mary H.
norman, oklahoma
"I needed meg service and I was taken care of immediately and efficiently"
paul W.
moore, oklahoma
daniel J.
midwest city, oklahoma
"He good and knows his stuff and explains the functionality of the system."
joyce B.
del city, oklahoma
don H.
moore, oklahoma
"Everyone was very professional, knowledgeable, courteous and pleasant. When Kenton and Zech came out they again were professional and knowledge about they were doing and quickly answered any questIons that I had. They worked quickly to get us out of the heat just as fast as possible. They double checked everything they did and had no problems explaining each step of the process. They were a pleasure to talk with."
kay F.
norman, oklahoma
"He did fine with the service but not sure why he had to add coolant to a brand new unit."
geneva H.
edmond, oklahoma
"He was very through and efficient"
sandy L.
oklahoma city, oklahoma
bruce rooker R.
norman, oklahoma
mahan M.
norman, oklahoma
"Mr. Tilly was very courteous, professional, and thorough. I was completely satisfied with the service I got."
tonita T.
mcloud, oklahoma
ricky R.
edmond, oklahoma
"Desmond was helpful and knowledgeable. Also the fact that I have been with Gordon' service experts for almost 20 yrs."
james V.
oklahoma city, oklahoma
rob H.
oklahoma city, oklahoma
"I needed a bathroom sink drain unstopped and an estimate for further work on a different bathroom. Cody got the drain unstopped, and gave me a breakdown on all the things I needed, then said he could cut the cost about in half if I wanted to get a water softener on the Advantage plan. That would have traded $5,000 over 10 years to save $500 now. Not my idea of a great deal. The prices quoted, and for the drain cleaning, we extremely high, compared to the prices from another plumber that I have a long term relationship with."
carl N.
noble, oklahoma
"Able to get my ac system working again."
jim A.
norman, oklahoma
"mr hendricks"
pat C.
oklahoma city, oklahoma
"Absolutely one of the most THOROUGH service work done in my home on this equipment. He spent several hours looking at all components, and was pleasant and appeared very intent on doing a good job."
ngo W.
norman, oklahoma
"the system been working efficiently and well with scheduled maintenance services"
edith R.
norman, oklahoma
tony P.
norman, oklahoma
"Excellent as usual"
kelly W.
norman, oklahoma
"The service tech was very nice but he left the blower wire disconnected. We did not realize this until about 9:30pm that the house was getting warm. We slept without air that night. A tech came the next morning and found the problem. Usually, the techs always turn the units on to make sure they are working before they leave, that didnt happen in this case."
robert L.
edmond, oklahoma
"courteous , professional and punctual"
marian H.
the village, oklahoma
"Both Jeremy & Aaron took the time to answer my questions. They were very cordial."
mrs eades E.
del city, oklahoma
"Service was provided on time and the problem was solved promptly."
steve H.
bethany, oklahoma
"Showed up on time. Clavin was both very personable and professional."
mr miller M.
mustang, oklahoma
tom L.
norman, oklahoma
"Prompt and Professional"
jerald J.
oklahoma city, oklahoma
"We have lots of hot water now."
lee B.
midwest city, oklahoma
"Justin arrived on time, performed system service quickly, efficiently."
mr tostenson T.
midwest city, oklahoma
"Tech was very knowledgeable and explained what he was doing."
barbara L.
oklahoma city, oklahoma
"Cody took the time to answer our questions thoroughly."
carolyn H.
warr acres, oklahoma
"Very courteous, kind, knowledgeable, efficient."
matt S.
norman, oklahoma
"The electricians did not show up on the day they were supposed to."
mary H.
oklahoma city, oklahoma
"Haskell and his partner were very professional and friendly. They provided answers to all my questions and explained what they were doing and why. They found an issue with my water that I didn't know I had. They explained what they could do to correct the problem and gave me options. When I decided to go ahead with fixing the hardness of my water they said they could come back with the new device the next day. They checked all the faucets and toilets in the house. They said when they return they would replace the front bathroom faucet and the kitchen faucet free. They also explained the advantage plan and I signed up for it. They said it would save me $16.00 each month."
david H.
noble, oklahoma
"faucet still dripping in bathroom"
ann S.
oklahoma city, oklahoma
"Jeremy checked out the problem, told me whats wrong and whats needed to correct it. Hes coming back today with the item to fix it. He was very polite & business like."
gary H.
moore, oklahoma
"Very professional, respectful of my time and walked me through the results at the end making sure I understood."
mr mitchell M.
oklahoma city, oklahoma
"The tech was at my home is about an hour after I made the call. I was very pleased with the response since it was not a previously scheduled appointment."
ronnie W.
oklahoma city, oklahoma
"It took twice in the same day"
jeane B.
noble, oklahoma
"George is very professional and experienced. I have always felt I could trust him and know all my problems would be fixed. This man worked very hard while here, explained to me what was happening and took care of the business at hand efficiently. Thank you for having this man in your employ!!!! Thank you, Gorden's for having a great service department."
dennis i M.
moore, oklahoma
"Steven was very straight forward. He made sure we understood the problem and how it could be solved"
jeanne H.
norman, oklahoma
"PurAir filter unit ordered but not delivered. I finally called after Safer At Home order lifted to get filter delivered. It was installed the next day. I still should have been notified when it was ready."
teresa W.
norman, oklahoma
"efficient, personable"
robyn C.
midwest city, oklahoma
"My record showed that my system was working which it would turn on but the thermostat didn't work so I could not control the temperature, therefore in my mind it didn't work as I turned it off. This caused a delay in getting it repaired. The 2 technicians that came out were great."
judith B.
oklahoma city, oklahoma
"Always satisfied"
mr cipollone C.
okc, oklahoma
mona M.
norman, oklahoma
"Very through and professional"
hampton and suites S.
midwest city, oklahoma
"Quotes where prompt. Service started as expected. Just super nice guys!"
m/m early E.
oklahoma city, oklahoma
carol dunton D.
oklahoma city, oklahoma
barbara H.
norman, oklahoma
"I found one outside door to a furnace unit had not been locked after service. Otherwise service was acceptable. My technician was new and was being instructed by the supervisor. I have three units requiring evaluation."
mr gately G.
choctaw, oklahoma
"Fixed/replaced thermostat"
mary L.
oklahoma city, oklahoma
"He was very courteous and aware of social distancing while doing his job, even made an extra trip to get the correct size filters for my unit."
mayzella B.
midwest city, oklahoma
dan D.
choctaw, oklahoma
"Guys were both polite and professional. Kept their distance and wore the mask. Respected our property and asked if I had any questions. I think they did a good job."
robert C.
midwest city, oklahoma
"Friendly, efficient, respected need for distancing."
ms price P.
norman, oklahoma
"Technician was very efficient and knowledgeable, but was late arriving due to problems on a previous call."
robert J.
midwest city, oklahoma
"Techs are always good. Very knowledgeable and courteous."
bill S.
oklahoma city, oklahoma
john S.
moore, oklahoma
guillermo W.
oklahoma city, oklahoma
"the other technician usually don't clean the air condition, but Mr Leonardo Diaz clean the Air condition equipment and he check or make adjustment to the furnace, explain to me what he did"
jim E.
oklahoma city, oklahoma
"The technician took his time to do check and clean the system. He was polite and professional."
cristi M.
norman, oklahoma
"Very professional and thorough"
scott S.
oklahoma city, oklahoma
"The technicians were very helpful in explaining the issues concerning my heating / air."
mr. r bergen B.
norman, oklahoma
"My tech was very professional knowledgeable and helpful arrived the exact time scheduled. Clayton answered all my questions, and was through with his answers."
jim M.
oklahoma city, oklahoma
"Thorough. Pleasant knowledgable"
gary S.
yukon, oklahoma
"Professionalism and product knowledge is the most important thing to me."
jim B.
oklahoma city, oklahoma
"He came late at night!"
james S.
mccloud, oklahoma
"Thourough Very satisfied"
mr prado P.
newcastle, oklahoma
"Very professional and represent you company in an excellent way."
george M.
norman, oklahoma
"Tech first tested main AC unit output with blower open such that it was drawing in outside air when he has testing the AC temperatures. Minisplit was cooling moderately to poorly before service, now cools briefly then stops. Tech treated washing the coils as optional, and his inexperience leaves me with no confidence in the status of the system."
bob L.
oklahoma city, oklahoma
"Calvin and sales consultant Randy were very thorough as they inspected my entire HVAC system and serviced my AC Unit. At no time did they try to make a sell of any kind - I very much appreciate that. As a long time customer going back to when the company was Gordons prior to Gordons Service Experts. Service Experts is a company that has gained my trust. Thank you."
lourena S.
oklahoma city, oklahoma
"The dispatcher worked us in the schedule and the technician was here in a matter of couple of hours"
lottie H.
oklahoma city, oklahoma
michele B.
edmond, oklahoma
"He was here 15 minutes and had the problem fixed. However, the price I had to pay, I could have rented a snake for $156 for the week!"
quenton D.
midwest city, oklahoma
"Efficient"
cheryl S.
moore, oklahoma
tom M.
moore, oklahoma
"very quick service"
mike K.
yukon, oklahoma
"On time and helpful."
mary T.
oklahoma city, oklahoma
"Aaron asked questions and had answers to mine"
barbara S.
oklahoma city, oklahoma
"Very respectful and professional. Was very satisfied with my tech and sales representative"
mr goddard G.
moore, oklahoma
"Service Tech explained everything."
ruth W.
edmond, oklahoma
richard C.
noble, oklahoma
richard C.
norman, oklahoma
john G.
oklahoma city, oklahoma
melissa A.
oklahoma city, oklahoma
"Preston was friendly, efficient, and apparently knew what he was talking about."
elaine M.
oklahoma city, oklahoma
stephanie R.
oklahoma city, oklahoma
mr miller M.
mustang, oklahoma