joe C. the village, oklahoma March 20, 2023 "Pat failed to tell me that he upgraded my system from 1.5 ton to a 2 ton. I became aware of it when I saw the financial loan information. Also, Pat told me that I would be given a smart thermostat. I was not. After reviewing the information concerning the smart thermostat, I would not want it. Pat failed to tell me that it came with a monthly maintenance fee. Pat's phone # should be BR549. He would be a great used car salesman."