Gordon's Service Experts Reviews

Average Customer Rating
4.8/5 stars based on 6,334 Reviews
john R.
oklahoma city, oklahoma
"Overall, great service call"
mr severe S.
oklahoma city, oklahoma
vernon C.
norman, oklahoma
mr mullen M.
norman, oklahoma
"Quick and conscientious service."
stephanie J.
del city, oklahoma
"Tech was on time, friendly and knowledgeable"
mrs eades E.
del city, oklahoma
"Heating system is now working properly."
deionne J.
oklahoma city, oklahoma
jennifer R.
edmond, oklahoma
"Desmond did a thorough job in a timely fashion. You may ask him to not wear cologne as many folks are allergic. I did not say anything, but it was pretty strong. :)"
ms newton N.
shawnee, oklahoma
"Knew what was wrong and quickly repaired it."
terry W.
moore, oklahoma
"Knowledgeable and found the problem."
chad S.
oklahoma city, oklahoma
chester lewis L.
spencer, oklahoma
"Excellent service provider."
glen C.
tuttle, oklahoma
"The technician was very knowledgeable and worked quickly and efficiently. The only thing that I have scored him down on is really not his fault. He did not have the heat tape needed to complete the fix and will now have to make another trip out when he does have it. It also means that we are having to pay for running an electric heater up there until he can get the tape to fix it properly"
ronald D.
oklahoma city, oklahoma
"George repaired my heater during the snow storm and freezing temperatures."
jim C.
norman, oklahoma
bill D.
oklahoma city , oklahoma
"Tech was excellent"
grace R.
oklahoma city, oklahoma
"Leonardo was very knowledgeable and thorough. He was very professional and polite. He did a great job getting our heat pump working optimally again."
cindy W.
norman, oklahoma
eric D.
edmond, oklahoma
"super quick response to call for help of water spraying in garage, during a polar vortex freeze when they were extremely busy."
louis R.
choctaw, oklahoma
"Very dedicated employees/sub-contractors. Cleton was very polite and professional. Service was timely. My family and I were very satisfied and pleased with your service. Thank you very much."
mr uzzo U.
norman, oklahoma
erika M.
yukon, oklahoma
"Technician was professional and honest. Very knowledgeable and friendly."
mitch L.
oklahoma city, oklahoma
"very professional tech. Polite and complete."
james G.
midwest city, oklahoma
"We called about water backing up in the bathtub. Your tech ran a snake up the sewer line under our house. He reported he hit tree roots at 45 feet. He ran a bare snake up the line without a root cutter attached. He got the water to drain out of the bathtub, but after running some water we started getting noise when we flush the toilet, which happens right before the line seals off."
kelly W.
norman, oklahoma
"Damien did an excellent job of explaining and fixing our problem."
denise S.
oklahoma city, oklahoma
"professional and knowledgeable technician"
mr wilkins W.
norman, oklahoma
"Very good, quick and efficient service."
john U.
midwest city, oklahoma
"MY WIFE SAID HE WAS VERY NICE"
janet L.
mustang, oklahoma
reggie J.
edmond, oklahoma
sandy Y.
del city, oklahoma
"Took his time and explained what he did and what I might need in the future."
herman C.
norman, oklahoma
"I consider Clayton Alexander an angel for taking weather risk to come to my house at 1:00 a.m. He solved my problem in less than one hour. I am warm thank to him."
beverly H.
norman, oklahoma
"I appreciated the response to my late evening call that my furnace had quit working - temps were cold and my night was going to be most uncomfortable without heat!"
m/m kowals K.
edmond, oklahoma
"very helpful and quickly did the the work"
pat T.
edmond, oklahoma
fred R.
moore, oklahoma
gene M.
oklahoma city, oklahoma
gaylon hawkins H.
edmond, oklahoma
"work in progress"
gary G.
norman, oklahoma
"Very friendly and solved the problem fast."
leslie F.
oklahoma city, oklahoma
anderson A.
oklahoma city, oklahoma
"I had two tech come out and look at my situation with regards to the upcoming freeze. Neither one showed me the hot water pipes in the attic so that I could take the necessary precautions to prevent them from freezing up. They were very courteous. Haskell gave me some tips on insulating my water source turnoff valve. Will moved the heater I had set up to blow under the house. He also looked at the pipes in the attic and told me they were frozen but did not show me where they were so that I thaw them out. Both were courteous."
wanda M.
oklahoma city, oklahoma
"The technician was prompt, knowledgable and courteous, His work replacement of a hot water tank was completed very quickly. He was very neat and left the water closet clean and in order."
michael D.
yukon, oklahoma
"Well after a couple of attempts Mr. Atterberry surmized the issue and apparently solved the problem."
lori C.
oklahoma city, oklahoma
dave C.
oklahoma city, oklahoma
"Howdy Do ? ! Y'all sent 2 nice fellas here that you had trained to be Con artist '! I will do my best to Bad mouth your company ! Naughty ! Naughty !"
judy B.
norman, oklahoma
"Justin was very polite, explained what all he did."
angie P.
norman, oklahoma
"Had a few iasues but have been addressed"
don A.
oklahoma city, oklahoma
"Was able to get same day service, tech found the problem and went above 7 beyond to fix it so it won't happen again."
ray's C.
oklahoma city, oklahoma
mr blish B.
moore, oklahoma
"He did a great job. Also, was approachable, social, and not offended to wear a mask and take off his boots, which is probably what he would've done anyway. Overall, outstanding job."
deborah H.
midwest city, oklahoma
"Very professional and friendly. He answered many of my questions"
janet F.
norman, oklahoma
"The technician was neat, efficient and very knowledgeable."
andrew C.
oklahoma city, oklahoma
"Quality customer service"
tammy B.
moore, oklahoma
"Both men were very efficient and friendly"
rob P.
oklahoma city, oklahoma
"I appreciate the low key personality and very much hate a hard salesman"
christine M.
oklahoma city, oklahoma
"I called and made the appointment for two things. New filters and a water softener media. Neither one got done. Lots of shit I didn't ask for got done but not the two things I wanted. I am done with Gordon's Plumbing."
gary P.
newalla, oklahoma
george W.
oklahoma city, oklahoma
"Intent on resolving issue"
glen W.
oklahoma city, oklahoma
sharon L.
oklahoma city, oklahoma
"because I had to have another technician come back because the unit would not kick in. Ended up he left the gas turned off to the unit. Also something for a technicians is that they should put the thermostat back on the setting it was at when they started. None of them do that. I've had them leave it in heat mode in the summer and leave it in air mode when it is winter."
jayson H.
choctaw, oklahoma
"Very good service."
mr durkin D.
oklahoma city, oklahoma
"I had an emergency with backup in my house. Called at 4 pm and was told I was on the list, someone would eventually show up. Called several time during the evening to confirm someone was still coming to my house. At 5 am I called again, still no on had shown up! Now I was told someone would be at my house between 8 and 10 pm. Eventually they showed by 9:30. They Guys who show up and did the work I give the a score of 10, they were friendly and efficient in getting the problem fixed."
matthew R.
midwest city, oklahoma
"Tech was friendly. Listened to my concerns."
mr goddard G.
moore, oklahoma
"I believe our problem was taken care of."
edith R.
norman, oklahoma
carol H.
moore, oklahoma
"Able to call and get a plumber the same day"
daniel M.
moore, oklahoma
"He was quick and efficient in resolving the issue."
keith C.
midwest city, oklahoma
"so much difference in way told stuff was happing"
terry M.
mcloud, oklahoma
"Clayton was very professional and knowledgeable."
amos W.
oklahoma city, oklahoma
"The gentlemen who provided the service were professional and answered all questions, and gave an honest assessment."
mr reim R.
norman, oklahoma
"Very helpful, took time to explain everything clearly. Fixed the problem. Very courteous."
fred S.
norman, oklahoma
"Pleasant individual willing to listen and answer questions. Clearly, knew his business"
mr severe S.
oklahoma city, oklahoma
"Agent was excellent. The repair was in a tight spot and he had to work hard to get to it, but he did. Has a kind spirit."
alexis D.
edmond, oklahoma
steven M.
luther, oklahoma
"Technician was very knowledgeable, friendly, helpful and informative."
eric D.
edmond, oklahoma
danna P.
norman, oklahoma
john R.
oklahoma city, oklahoma
"He check out our furnace and filter quickly."
mr morris M.
norman, oklahoma
"He did what needed to be done."
sam V.
oklahoma city, oklahoma
joe S.
oklahoma city, oklahoma
"Cody, was professional and explained everything Thoroughly"
randall R.
oklahoma city, oklahoma
"Clint was great. Quick and efficient."
sandy J.
oklahoma city, oklahoma
"Service man, Aron, was good, but I was surprised that he said Gordon's dont have Gas sniffer."
mike A.
shawnee, oklahoma
"Very prompt sticking to appointment time, answered all of our questions, seemed to be very reliable and professional"
paula C.
oklahoma city, oklahoma
"The tech was very knowledgeable and fixed the problem to my satisfaction. He was also neat with his work."
tracy H.
oklahoma city, oklahoma
"every is professionally done"
kent M.
blanchard, oklahoma
glen C.
tuttle, oklahoma
"He was here on time and was very knowledgeable and helpful."
thurman C.
oklahoma city, oklahoma
"They helped by explaining everything plane and simple"
randy H.
lexington, oklahoma
harvey P.
moore, oklahoma
"Very impressed with the excellent service; very trustworthy and honest personifa; really impressed with a good choice in Delta faucet and the awesome installation by Preston"
lonnie W.
spencer, oklahoma
richard S.
oklahoma city, oklahoma
"Christopher and his partner were friendly, courteous and professional. They did an excellent job installing the new hot water lune"
louis L.
del city, oklahoma
mrs yates Y.
norman, oklahoma
judy B.
norman, oklahoma
"Shoe covers, masks, courtesy, timely,"
gloria C.
midwest city, oklahoma
michelle D.
oklahoma city, oklahoma
"The tech and salesperson was very informative, showing me pictures and videos of how my unit is operating. They also explained how the system works and what issues I have."
richard C.
norman, oklahoma
"yhere were on time and finished today"
mrs kincaid K.
norman, oklahoma
"The technician was very helpful and fixed the problem."
aaron M.
tuttle, oklahoma
"Water heater was replaced quickly and everything is up to code."
nathan S.
norman, oklahoma
"Polite. Professional. Very good job."
robert W.
midwest city, oklahoma
johnathan W.
norman, oklahoma
"Leo was fantastic! Probably the best technician we have had from any company. He was very kind and polite, observed COVID protocols, and went above and beyond in his service. We told him that our heater was struggling to get the house warmed up in the morning and he seems to have completely fixed it. It works much, much better now and seems like it'll even be saving us some money on our electric bill. It doesn't get any better than that!"
greg E.
oklahoma city, oklahoma
"Aaron was personable, easy to get along with, knew his job, and did it very well and efficiently."
don V.
midwest city, oklahoma
jason C.
oklahoma city, oklahoma
"I have a mixed view of my experience. The techs that have come out for service calls have been first rate, genuine, friendly and honest. However, I was told I needed $2k worth of work, which involved rehanging a pan and reinstalling a gas regulation device. The pan was not ever hung (though I paid for it) and we didn't know this fact it until I called for a service on our thermostat. That tech said that our job was left incomplete. Gordon's finally scheduled the install tech come out and do the hanging portion of the job-- and he forgot to reattach the exhaust to the roof!! I didn't find this out until I had another thermostat service call when that tech told me that he discovered this issue in my attic. Again, I wouldn't have know either of the huge mistakes if I hadn't been struggling with a thermostat issue and been sent honest techs to look at the thermostat AND to double check the horrible job their installation counterparts had done. All that to say, I am likely to recommend Gordons for specific jobs and not to recommend them for other aspects of HVAC."
claude D.
norman, oklahoma
"Justin was patient, he listened to and understood my questions, and provided satisfactory answers, apart from being a pleasant individual."
amy B.
shawanee, oklahoma
"Came on Christmas Day and fixed our problem"
robert M.
oklahoma city, oklahoma
patricia P.
moore, oklahoma
gary C.
edmond, oklahoma
"Jeremy was knowledgeable and competent. Very polite. Communicated effectively."
paul R.
midwest city, oklahoma
david M.
choctaw, oklahoma
"He was very courteous and took care of the problem quickly"
mr wilson W.
midwest city, oklahoma
stan S.
oklahoma city, oklahoma
"Calvin knows are system and what it needs!"
ms holladay H.
norman, oklahoma
"Quick, efficient and very professional!"
danny/jessa G.
midwest city, oklahoma
"Excellent service and special kudos to Darek Johnson-Welp, Desmond and Leo for duct cleaning."
helen C.
midwest city, oklahoma
rosemary G.
del city, oklahoma
"Justin was on time & serviced both houses back to back efficiently"
cynthia L.
noble, oklahoma
"He seemed very knowledgable about the issue presented."
mike H.
norman, oklahoma
lukata L.
oklahoma city, oklahoma
"Technician was very knowledgeable"
steve C.
norman, oklahoma
"Preston was able to answer questions and make suggestions."
gail G.
norman, oklahoma
"The technicians were on time and very professional."
vonna A.
midwest city, oklahoma
"Very pleasant to work with"
deborah C.
norman, oklahoma
"You guys are thorough and efficient. I wish a sales person did not come along however"
scott B.
oklahoma city, oklahoma
"All went well"
dennis W.
norman, oklahoma
"Thorough. Courteous and professional."
debra H.
oklahoma city, oklahoma
"Clayton was quick to show up and assess the issue that I called about, fixed it quickly and was very professional and helpful."
amy W.
norman, oklahoma
"Damien was the most informative, patient and thorough service person I've ever had! He answered my questions patiently and didn't pressure me to buy anything."
deborah C.
bethany, oklahoma
"Mr Gonzalez was prompt and very informative"
lavonna K.
edmond, oklahoma
tommy W.
moore, oklahoma
"He was quick and efficient ????"
sheryl A.
oklahoma city, oklahoma
"From Edward in Sales to Calvin and Leo in service, I received the best customer service one can expect. All were friendly, courteous and knowledgeable. Calvin and Leo were great at getting the job done and clean-up was great. You have some excellent employees."
vicki B.
oklahoma city, oklahoma
"Great technician"
jamie S.
oklahoma city, oklahoma
"Genuine technician, fast work."
gayle M.
oklahoma city, oklahoma
"Desmond and Derek came on Jan. 12 and worked on the thermostat and thought they had taken care of the problem. They did not go into the attic to look at the heating unit. Did not fix problem. Had to call again on Wed and Calvin came. Looked at thermostat then went into the attic. The problem seemed to be in the unit. He cleaned several places. Clogged suction port and dirty flame sensor. Apparently wasn't cleaned at the Oct. 2020 maintenance service appt. It is working fine now."
mr reim R.
norman, oklahoma
"Clayton was VERY professional. Wore a mask. Explained everything that he had accomplished. Diagnosed and fixed the problem straight away! Easy to talk to. I would like to have his services again in the Spring."
mr duhon D.
oklahoma city, oklahoma
"We did not have heat after the technician left. I had to call back and another technician came to the house and fixed the problem."
arthur H.
midwest city, oklahoma
edward S.
wayne, oklahoma
"Jeremy went above and beyond in making sure we were satisfied with the installation of the new water heater."
reubin L.
oklahoma city, oklahoma
"I was satisfied because the problem was solved in a timely manner."
mark G.
oklahoma city, oklahoma
mr hill rntl R.
del city, oklahoma
"Tech gave me suggestions"
debbie H.
oklahoma city, oklahoma
"Fixed our situation that other tech said couldnt be don,"
leslie R.
norman, oklahoma
"Mr Jones could not have been any friendlier and efficient! He found the problem quickly and fixed it."
jason L.
moore, oklahoma
"Super friendly and quick service. Tech didn't have to fix the prob but do so without hesitation. Exhaust vent was falling down and disconnected which I thought initially was heat/air duct. Thank you Gordon's!"
bob L.
norman, oklahoma
"He came a day early, explained everything, did excellent work, friendly and polite."
stephen L.
oklahoma city, oklahoma
"Services was fast and the job was down perfectly. Excellent communication was also maintained."
reubin L.
oklahoma city, oklahoma
"I was thoroughly satisfied with the service received. It was done in a timely and professional manner."
shawn B.
moore, oklahoma
"Ed went above and beyond answering my questions about a new hvac system and maintenance program, and getting it installed quickly. Thank you to all the other guys that worked on installing the new system as well. They did a great job of installing it."
mr riggs R.
oklahoma city, oklahoma
mr barbour B.
oklahoma city, oklahoma
"Staff is friendly and helpful. Need to make sure technician has proper filters before coming out. We are still waiting to hear back about a filter that the tech did not have on his truck. He replaced all filters, but one and waiting for call back to change this filter."
anne B.
oklahoma city, oklahoma
"Aaron did a thorough job and had a good attitude as well!"
wanda P.
edmond, oklahoma
"Every one can improve"
mary C.
midwest city, oklahoma
"Great"
frank S.
norman, oklahoma
"Professional service and listened to me"
patricia C.
oklahoma city, oklahoma
"Told me what was wrong with the pipe corrosion on hot water heater"
roger C.
oklahoma city, oklahoma
karla D.
oklahoma city, oklahoma
michael A.
oklahoma city, oklahoma
tom H.
norman, oklahoma
"Calvin came in, found the problem quickly, and fixed the issue. Since it was very minor problem, he told my how to correct should it come up again."
regan M.
oklahoma city, oklahoma
"He fixed the dirty pilot light that was overlooked during my fall maintenance service. He didnt charge me for something that shouldve been taken care of by your previous technician."
james R.
norman, oklahoma
"Explain everything well and give me options."
lela C.
edmond, oklahoma
ms woods W.
oklahoma city, oklahoma
stacy R.
mcloud, oklahoma
randy L.
midwest city, oklahoma
"George kept us informed on his arrival time, he gave detailed info on what was needing attention on our heater unit to resolve the issue. George followed the CDC guidelines by wearing a mask. Exceeded our expectation on NYE!"
bled T.
oklahoma city, oklahoma
"Nice guy, very professional, know his job, provided thorough explanation about the issues and the solutions, willing to satisfy me as a customer"
bob B.
oklahoma city, oklahoma
michelle W.
yukon, oklahoma
anthony A.
midwest city, oklahoma
jeff S.
oklahoma city, oklahoma
"The technician did an excellent job."
shirley G.
oklahoma city, oklahoma
"Derrek got started right away and had freed the stoppage within an hour of arriving."
david D.
edmond, oklahoma
"He fixed it"
eddy R.
moore, oklahoma
"tech was friendly and helpful. i was his last stop on Christmas day and know he was wore out, but still did great. i plan on getting the water filter system that we talked about and i want make sure he gets the credit and does the install"
ms crawford C.
edmond, oklahoma
"William is very efficient and friendly. He seems to know his job extremely well and answers all of my questions."
allen B.
oklahoma city, oklahoma
m/m wall W.
oklahoma city, oklahoma
"Very professional"
ray D.
oklahoma city, oklahoma
"Technician was friendly and professional"
michele D.
oklahoma city, oklahoma
sharon A.
norman, oklahoma
"Justin was very thorough and very helpful. Answered all questions and and was very nice."
mary M.
midwest city , oklahoma
"Haskell went way beyond expected. He even went and bought a part he needed to complete the job. He was safe and very courteous. He was very knowledgeable and knew exactly how to stop the leak. He had to come in the house which was really upsetting to me but he was respectful and spent as little time as possible in our home. He had to open the wall in our dining room and he made sure the entire area was cleaned before he left. I will only use this plumber from now own. Please make sure you keep him happy so he stays with your company. I knew this would be an involved fix and he handled it like it was a simple leak."
terry D.
oklahoma city, oklahoma
"Very good professional work!"
jim B.
oklahoma city, oklahoma
"Very thorough and professional."
carol D.
oklahoma city, oklahoma
mr lehman L.
edmond, oklahoma
"That was what I thought about the job."
rodger S.
norman, oklahoma
"We love the fact he always shows up on time, does the work efficiently, wearing his mask and is friendly."
gus G.
oklahoma city, oklahoma
"Very good...at everything."
gregory C.
edmond, oklahoma
"Great customer service."
mr williams W.
midwest city, oklahoma
edward S.
wayne, oklahoma
marc D.
harrah, oklahoma
"Very courteous"
mr dominic uzzo U.
norman, oklahoma
donald plunkett P.
oklahoma city, oklahoma
ms wilson W.
midwest city, oklahoma
kevin K.
del city, oklahoma
david S.
oklahoma city, oklahoma
eileen G.
norman, oklahoma
"Smart, competent young man. Efficient, communicable."
marian B.
oklahoma city, oklahoma
"The gentleman was very polite and efficient and knowledgeable"
vicki B.
oklahoma city, oklahoma
"The technician was great and provided excellent service but as usual, no one called me back about my warranty service when I called."
nathaniel S.
midwest city, oklahoma
william P.
del city, oklahoma
"Once the confusion was straightened up, things went smooth."
keith G.
edmond, oklahoma
"Knew the furnace system leading him to know what to look for with a solution."
pierre P.
oklahoma city, oklahoma
"your wanted too charge me $275.00 for forty minutes of Plumbing work, i purchase a garbage disposal at home Depot,they only charge me $129.00 too install my garbage disposal why is Gordon's charging $275.00, and the Sad part is i ask your plumber dose Gordon's or can Gordon's match the same Price as a Customer i'am very Disappointed in Gordon's Service????...."
michael R.
oklahoma city, oklahoma
"He was polite, very knowledgeable and no problem having him back again in the future"
jamie R.
moore, oklahoma
john B.
midwest city, oklahoma
"THE PLUMBER TECHNICIAN. PERFORMED THE DIAGNOSIS AND EXPLINED IN DETAIL AS TO WHAT THE PROBLEM WAS,WHAT ARE MY OPTIONS AND DETAILED COST. VERY PROFESSIONAL;EXPLAINED.EXPLAINED THE GORDONS SERVICE IN WHICH HE COORDINATED WITH HIS DISPATCH AND FINANCE PERSONNEL. EVEN THOUGH I DID NOT QUALIFY AT THAT . HE PROVIDED ASSURANCE THAT I CAN APPLY VERY KNOWLEDGABLE IN EXPLAINING OF THE INSTALLATION OF THE HOT WATER HEATER AND ITS COMPONENTS. HE WAIVED THE SERVICE CAALL FEE AND GAVE ME A MILITARY DISCOUNT ON THE TANK. I HAVE BEEN VERY COMFORTABLE IN USING GORDONS HEATING AND PLUMBING. PLEASE THANKS HASKELL AGAIN!!! FOR A PROFESSIONAL JOB DONE"
fennetta L.
oklahoma city, oklahoma
world inc I.
mustang, oklahoma
"Quick, efficient, and just great all around."
christy C.
mustang, oklahoma
"Haskell did a wonderful job! He was very friendly and very professional."
mary P.
moore, oklahoma
linda C.
shawnee, oklahoma
mr rein R.
oklahoma city, oklahoma
ann M.
oklahoma city, oklahoma
"Haskell was friendly and polite. He immediately knew what the hiccup was and was able to correct. He was in and out in less that 10 minutes."
jennifer D.
mustang, oklahoma
"Friendly, courteous and efficient"
don W.
norman, oklahoma
"Excellent service with a clear explanation of maintenance work done."
karla D.
oklahoma city, oklahoma
marcia C.
oklahoma city, oklahoma
sharon N.
yukon, oklahoma
"Ethan is thorough and always lets us know what he did."
anona M.
shawnee, oklahoma
"Very knowledgeable, efficient and very courteous."
mr johnson J.
oklahoma city, oklahoma
james G.
midwest city, oklahoma
"Quick service and great service tech."
michael P.
norman, oklahoma
"Dane helped me straighten out which system is to be serviced, He was pleasant to have in our home, efficient at getting the job done and respected COVID virus guidelines while here."
aneta N.
shawnee, oklahoma
"Clayvin was courteous and professional. He took care of my two units quickly and thoroughly."
jim H.
norman, oklahoma
"Professional, thorough, and knowledgeable technician."
barbara H.
norman, oklahoma
"He was fast, efficient, and provided honest answers to my questions."
angela H.
yukon, oklahoma
"I am still having issues with the balance of heat and the thermostats... I did give over 48 hours for it to balance out and it has not. Requesting someone come out and check. Also no one has came back to shore up the area where they took a structure board from... I did have a professional look at this and he said it never should have been removed... Please contact me about this.. 405-537-1486."
tony P.
norman, oklahoma
janet george G.
noble, oklahoma
loretta L.
midwest city, oklahoma
"The company has always been good have used service experts since 1980s"
daniel and jenni. S.
mustang, oklahoma
"Very knowledgeable and helpful."
orvis M.
newcastle, oklahoma
"Very personable. Well trained. Quick."
paul S.
midwest city, oklahoma
"The young man was right on time and very efficient."
david I.
norman, oklahoma
"Dependable, very knowledgeable, and went extra mile"
william K.
oklahoma city, oklahoma
"He explained everything thoroughly and even though the job took most of his day he was gracious and kind. He also verified my warranty coverage saving me money."
ms dickerson D.
oklahoma city, oklahoma
monica G.
edmond, oklahoma
"Techs always come out in a timely manner and always anxious to help with issues in the house, and other work done by another company that way crop up/"
linda R.
oklahoma city, oklahoma
mary M.
oklahoma city, oklahoma
"always apppreciate the service you provide, Thanks"
ms heaton H.
edmond, oklahoma
"I never give a 10, as that indicates perfect and no one is perfect."
carolyn H.
warr acres, oklahoma
"Desmond was very efficient, explained things well, and overall did a great job."
james R.
yukon, oklahoma
"Tech was on time, very thorough to ensure everything worked as it was suppose too. I manage facilities for a living, having a contractor or service provider that does what they promise and delivers a service clean, and efficiently is hard to find! Had some good ones, had some bad but the great ones are not common. Found a great one!"
bill M.
oklahoma city, oklahoma
"Friendly helpful good job"
kay N.
yukon, oklahoma
"Ethan is very thorough and he explains things to us."
mrs sims S.
norman, oklahoma
"I felt violated by the sales person who accompanied the technician. Actually I didn't get to hear from the technician at all. I made it clear in the beginning I didn't want a sales pitch. The sales person kept asking questing about our spending. He even tried to win my kids over by showing pictures of dogs to them on his tablet, gross! Way to prey on kids in their own home! I feel creepy just thinking about it and makes me treat to sever our relationship with SE."
quenton D.
midwest city, oklahoma
"Quick and efficient, explained everything well"
belinda S.
newalla, oklahoma
"They were polite, worn masks and did a good job."
hugh J.
norman, oklahoma
"very nice and professional. answered all my questions"
winston H.
shawnee, oklahoma
"The red light was still on on the thermostat after the first tech left. I noticed it the next day. Another tech was sent out the same day that I called and reset the thermostat. Always appreciate your kindness and attention to your work."
tristan H.
oklahoma city, oklahoma
"Great service. Aaron and Noah got the job done promptly and conducted themselves professionally and courteously."
michael M.
norman, oklahoma
"Very Professional First Rate"
mark R.
norman, oklahoma
"Friendly, polite, helpful"
richard B.
edmond, oklahoma
mary B.
oklahoma city, oklahoma
"Arrived early was professional and friendly explained everything he did and showed me how to get better filters for my system"
janese D.
moore, oklahoma
"The service person was really nice and very knowledgeable"
john B.
norman, oklahoma
"Prompt, professional and explained issues and concerns clearly"
sharon B.
the village, oklahoma
"He was very polite and thorough. I have emailed Gordon's and also called and canceled my service in the furture due to my income and I have a family member who can perform services for me now. Thanks for all you've done for me."
donis R.
norman, oklahoma
"Brian is very good at his job, friendly. I had nothing to worry about. I've used Gordon's for about 10 years."
mr gately G.
choctaw, oklahoma
"Service performed on time"
bill L.
del city, oklahoma
"He came when he said he would and did what needed to be done."
ms tackett T.
del city, oklahoma
"Justin performed maintenance on my heater, explained other services available, explained the checklist, noticed that I had the fan on constantly (which he changed the setting), and asked if there was anything else I needed help with."
gregory C.
edmond, oklahoma
"Great customer service. Honesty!"
martha A.
oklahoma city, oklahoma
"Gordon's technicians are efficient and kind. We use them for our heating and air conditioning maintenance."
nolan K.
norman, oklahoma
"The technician responded rapidly when I needed it and for a reasonable charge."
dan B.
shawnee, oklahoma
alex G.
oklahoma city, oklahoma
"He spent most of the time trying to sell me the products instead of trying to hurry up and fix my problem. Also, he seems to be mad after I rejected his offer then he quoted me $488 to fix a leak on a 6 inch pipe. But at the end he charged me about $224 thats including the fee for the service call. For my understanding I thought the service fee supposed to be waived if I have a repair. Over all not the best service like other heat and air technicians."
marie davis D.
oklahoma city, oklahoma
"Preston and Chris were on time and they worked efficiently. They were courteous and kept me informed about what they were doing. I was satisfied with the service they rendered."
tanoe T.
oklahoma city, oklahoma
"Plumber was able to thoroughly explain what caused the issue and gave me solutions at an interesting price. Also he was really kind and friendly"
jackie G.
moore, oklahoma
"Friendly techs, seemed knowledgeable"
steve C.
norman, oklahoma
"The technician was on time and seemed very knowledgeable."
pamela J.
blanchard, oklahoma
"Chris and Preston were professional, efficient, and kind. They wore protective masks and gear when entering my home which was greatly appreciated."
maribel M.
oklahoma city, oklahoma
"Knowledgeable friendly tech was able to take care of everything same day"
oscar J.
norman, oklahoma
"Preston gave me an estimate for five different plumbing jobs at my home and completed all as promised, even though he encountered challenges with the plumbing in an older home. He and Noah gave me an estimate for one additional more expensive project which I will schedule in the near future."
salena W.
oklahoma city, oklahoma
"I love using Gordons!"
patricia N.
del city, oklahoma
"The technician was great very polite, very progessional."
elizabeth G.
norman, oklahoma
m/m wall W.
oklahoma city, oklahoma
"All was good"
pierre P.
oklahoma city, oklahoma
"Mr.Sandoval is and outstanding sales consultant who is very pleasant!."
lateasa L.
oklahoma city, oklahoma
"No complaints"
james K.
harrah, oklahoma
"They were knowledgeable and thorough, were in and out giving us the satisfaction that our equipment was up-to-date for facing whatever this winter may hand us."
john L.
oklahoma city, oklahoma
herman C.
norman, oklahoma
"Prompt reply to need"
william B.
norman, oklahoma
shelley C.
oklahoma city, oklahoma
saundra S.
oklahoma city, oklahoma
"Justin Stephan and Ethan Atterberry were very professional and thorough when checking my air/heat unit. Justin came out initially and Ethan came later on in the same day to finish the maintenance of unit."
nancy M.
moore, oklahoma
"He had to get a dead squirrel out of the pipe on the roof! He did a great job, and I appreciate hiim."
bert P.
norman, oklahoma
"Accomplished all work on time and professionallly"
fern G.
norman, oklahoma
"Preston was very knowledgeable and explained everything to me so that I was able to understand. He was proactive in checking my external faucets for winter and in checking my over-20-year-old hot water heater. He explained the situation with my hot water heater and the various options."
harold F.
midwest city, oklahoma
"Cody was friendly and courteous. He was also very knowledgeable about your products and did a good job of explaining things. He and his assistant, Derrick Germany, arrived at the expected time for our appointment.."
melody H.
norman, oklahoma
"Clayton is very efficient and explained the function of my whole house humidifier and showed me how to change the filter should I ever need to."
mary T.
oklahoma city, oklahoma
"He did not end up fixing the problem. But he did try."
william H.
midwest city, oklahoma
joseph W.
norman, oklahoma
"Very Knowledgeable techs and was thorough in there inspection."
mr bauer B.
midwest city, oklahoma
"Very professional"
diana F.
norman, oklahoma
mike G.
norman, oklahoma
scott B.
oklahoma city, oklahoma
"On time, very courteous. Explained what was done."
nancy L.
oklahoma city, oklahoma
"Arron and Keeton were so professional. They made a horrible situation very easy to deal with. Answered every question I had and went above and beyond when it came to customer service. He is now my personal plumber. ??"
connie F.
shawnee, oklahoma
"Tech was friendly and informational."
rose H.
midwest city, oklahoma
"Using another company for future work."
elizabeth M.
norman, oklahoma
"Service man was very helpful and gave me info I needed"
mrs o'leary O.
norman, oklahoma
michelle H.
oklahoma city, oklahoma
"Service provided professionally and very personable technician."
brenda B.
moore, oklahoma
mr mcclain M.
moore, oklahoma
"Technician was great. No Problems there. I do however have some concern with your company. (1) For the last four (4) times the technician came out, he was following by a representative from your company to inform me of your services (e.g.) Upgrades, payment plans, etc. You know & I KNOW this is only a selling technique which I don't appreciate. I don't pay for that. I have your number & will call if I am interested in something. Please document my file that there are to be NO MORE representatives coming to my house when the technician is doing their job. (2) The technician informed me that your company no longer gives a printed receipt, but rather post everything on computer. Not everyone has a computer & has to rely on going to the library to use one. Printed receipts are good to refer back on as to dates, service, technicians, etc. Plus, not everyone saves all their information on computers. (3) I found your services to be more expensive than other companies. (e.g) Last year your tech found a capacitor on my A/C that was bad. You wanted $200.00 to fix the problem. I called the original company that installed the unit eleven (11) years ago. They came out, fixed the problem & charged me $85.00 long after the warranty had expired. Other than that I was satisfied with your service. Larry McClain"
christy F.
norman, oklahoma
"My system continues to operate with no issues"
patsy P.
midwest city, oklahoma
james K.
more, oklahoma
"Tech knew his job everything thing still draining well"
mr miller M.
mustang, oklahoma
"Answered all questions and said exactly what work he did."
ms turner T.
midwest city, oklahoma
mr hatley H.
edmond, oklahoma
"On time , professional, pleasant"
bronwyn W.
oklahoma city, oklahoma
eric D.
edmond, oklahoma
robert T.
norman, oklahoma
"Good job as always."
mr maurey M.
moore, oklahoma
linda D.
moore, oklahoma
"On time, friendly, efficient"
nolan K.
norman, oklahoma
"They did everything they could do."
joy N.
norman, oklahoma
"Sales persons were knowledgeable, considerate, patient! Initially, the sales pitch was a bit uncomfortable. I think the effort to tell me how bad my current equipment is not necessary for customers such as myself. I would rather focus on what the new equipment could do for me - as they eventually did. Basically, the initial approach did not work for me."
jerry J.
norman, oklahoma
"Very thorough. Got problems resolved in professional manner. Cleaned up any messes he made. Could not have asked for better servicek"
mindy C.
oklahoma city, oklahoma
"I didnt appreciate the high prices with a hard sell for an expensive contract with things I didnt need or want."
richard C.
oklahoma city, oklahoma
ron R.
edmond, oklahoma
"Steven was very professional, showed up on time and took care of both of out units."
victoria H.
yukon, oklahoma
mr tanksley T.
moore, oklahoma
robert O.
norman, oklahoma
"Darek was very professional, knowledgeable and patient. He was able to answer all of my questions (and there were many as I learned something new with each answer). I was most impressed with the final estimate matching or beating other competitor's bids. We will continue to use Gordon's for our HVAC needs. Impressed in Norman"
john R.
oklahoma city, oklahoma
andrew G.
oklahoma city, oklahoma
"The technician was not wearing a mask or foot coverings. Poured substance to clear pipes in the drain and it seemed toxic. Caused me to cough and technician was not wearing a mask. I had to find a bucket in the garage for the technician. It was an unprofessional experience. Another technician, his boss, came later and seemed unsympathetic to my concerns."
sheila L.
yukon, oklahoma
"Sales person excellent, technicians that did initial work did fine, could have had a little more attention to detail with suspending ducting. Return technician that corrected ducting layout was fine, but could tell he seemed frustrated."
danielle W.
oklahoma city, oklahoma
"Technician and salesman were really wonderful"
arthene P.
oklahoma city, oklahoma
"Calvin said he did not have to access the outside unit in any way. Seems that in the past, the technician always did something at the outside unit."
john M.
oklahoma city, oklahoma
richard C.
oklahoma city, oklahoma
jennifer W.
oklahoma city, oklahoma
"Excellent service and professional way that he conducted himself."
jerry J.
norman, oklahoma
"It is not working the way it should. Whenever you flush the stool it runs for several minutes"
anne B.
oklahoma city, oklahoma
mel B.
norman, oklahoma
"Clayton was thorough, professional, and efficient."
patrice M.
midwest city, oklahoma
michael S.
edmond, oklahoma
"They were professional explained what service they performed"
ellen H.
oklahoma city, oklahoma
"The tech was competent and thorough"
jim B.
oklahoma city, oklahoma
"They were professional and courteous. Due to a family emergency, I had to reschedule my appointment. Gordon's office staff were very helpful in arranging for a convenient time/date for the new appointment."
buddy R.
oklahoma city, oklahoma
"Always very thorough and polite"
nathaniel S.
midwest city, oklahoma
"On time. Very proficient."
james S.
midwest city, oklahoma
"He was on time and told me exactly what he was going to do and did it"
kathy S.
mustang, oklahoma
mr mullen M.
norman, oklahoma
"The technician was timely, polite and efficient."
phil L.
moore, oklahoma
"AC tech arrived as scheduled awesome service Plumbing tech didn't arrive was told he could an hour after scheduled appointments"
andrew E.
shawnee , oklahoma
"Customer service is key and Noah was very friendly answered all of my questions. This was my first time needing professional help and would recommend anytime."
david D.
edmond, oklahoma
"Good"
duane J.
norman, oklahoma
"Professional service"
richard M.
edmond, oklahoma
"Prompt and informative"
charles woolsey W.
midwest city, oklahoma
"Ethan is very competent in doing his job and works well with the client."
phil H.
norman, oklahoma
"Fast dependable service."
ms adams A.
norman, oklahoma
"He arrived on time and was very courteous. Explained things well. Did a great job."
marian H.
the village, oklahoma
"He took the time to anwer questions"
fred P.
choctaw, oklahoma
ray V.
oklahoma city, oklahoma
"thorough and professional service."
m. h. S.
oklahoma city, oklahoma
"Very professional and courteous"
mike B.
oklahoma city, oklahoma
"great tech"
paula H.
del city, oklahoma
"Nice, clean , professional job"
william J.
moore, oklahoma
"Great service!"
john M.
edmond, oklahoma
mr little L.
oklahoma city, oklahoma
"Cody was totally professional, courteous and very helpful in making recommendations to improve my water quality and protect the house pipes."
chris G.
edmond, oklahoma
"Tech always takes time to explain everything. Very nice and efficient. Always a joy when your techs come out and help."
mr shafer S.
norman, oklahoma
raymond T.
midwest city, oklahoma
"The young installer tried to cut corners doing the install. He eventually got the job done with some pointers from me."
dustin H.
oklahoma city, oklahoma
"Haskel was great! He showed up at a time many others wouldn't, and told us alot of valuable information. Very nice guy!! He was fast and clean."
penni J.
midwest city, oklahoma
"service provider took time out to answer my questions"
debbie S.
norman, oklahoma
"He was very professional, very informative, respectful and went above and beyond."
stephen F.
edmond, oklahoma
"Technician explained all work that he was doing and completed work in a timely manner."
jimmie C.
oklahoma city, oklahoma
wayne and laurie B.
oklahoma city, oklahoma
"Technician was very knowledgeable and pleasant to work with."
janice K.
oklahoma city, oklahoma
debra C.
norman, oklahoma
donald C.
norman, oklahoma
harvey D.
yukon, oklahoma
"Excellent service"
trudy N.
midwest city, oklahoma
ms childers C.
oklahoma city, oklahoma
beth R.
okc, oklahoma
"Our water heater broke this morning ( of course it's Saturday) sooo Haskell came out to look at it. He was such a sweet man. He explained because of the age of it (11) years old we should probably replace it. He told us all about the new one and then explained the advantage program. We thought it was a great idea to sign up for the advantage plan because it would be like an insurance policy on our water heater and we have one for our furnace and ac. We have hard water here so that also was a big factor in our decision to go with the plan. He was very patient answered all our questions worked quickly and efficiently thanks to him and Gordon Service Experts we now have hot water again. Thank-you Haskell hope to see u in April for the maintenance on our water heater. We have used Gordon Experts for the last 14 years we love them!"
jerry S.
oklahoma city, oklahoma
"very polite and very helpful"
dr lawson L.
norman, oklahoma
"salt delivered on time"
mrs brown B.
norman, oklahoma
"They called and asked if they could come a day early since there had been a cancellation. This was WONDERFUL!!"
gary G.
norman, oklahoma
"on time and efficient service"
jesse F.
oklahoma city, oklahoma
"Needed two filters for my house and they only dropped off one filter."
jim B.
oklahoma city, oklahoma