Gordon's Service Experts Reviews

Average Customer Rating
4.7/5 stars based on 9,406 Reviews
joe C.
the village, oklahoma
"Pat failed to tell me that he upgraded my system from 1.5 ton to a 2 ton. I became aware of it when I saw the financial loan information. Also, Pat told me that I would be given a smart thermostat. I was not. After reviewing the information concerning the smart thermostat, I would not want it. Pat failed to tell me that it came with a monthly maintenance fee. Pat's phone # should be BR549. He would be a great used car salesman."
irvin wagner W.
norman, oklahoma
"They were skilled, on time, and courteous."
ben H.
edmond, oklahoma
richard S.
norman, oklahoma
"Great service techs!"
valencia H.
midwest city, oklahoma
"always on time, courteous, keeps our unit working efficiently"
christy F.
norman, oklahoma
"Consistent quality service"
bill L.
del city, oklahoma
"Provided prompt, excellent service."
david V.
edmond, oklahoma
"Professional and timely."
joyce C.
oklahoma city, oklahoma
"Satisfied with all maintenance updates"
angel O.
bethany, oklahoma
"You are very professional"
janet M.
norman, oklahoma
"The plumber was very knowledgeable and did a great job!!"
mike C.
norman, oklahoma
carl N.
norman, oklahoma
louise W.
norman, oklahoma
"Ethan was knowledgeable and personable. Well qualified"
eric T.
harrah, oklahoma
"Your techs do good work, just dont like it when you send a salesman with them"
debbie P.
oklahoma city, oklahoma
"Just always prompt, courteous service"
donna T.
norman, oklahoma
"Pat and Jennifer were very professional and informative. A pleasant experience"
ms turner T.
midwest city, oklahoma
bill L.
norman, oklahoma
"Great personality of service expert."
william P.
oklahoma city, oklahoma
"PROFESSIONAL ATTITUDE"
mr scolli S.
yukon, oklahoma
mr bergman B.
mcloud, oklahoma
"Well mannered Looked and acted professionally Always call to lkeep me informed of problems a head of time."
donald W.
oklahoma city, oklahoma
david B.
norman, oklahoma
mr cox C.
edmond, oklahoma
"Prompt, friendly service. Techs were thorough and professional."
mr thompson T.
moore, oklahoma
"We have been using Gordon's service Experts for over 30 years...not likely to change from a great service."
herman C.
norman, oklahoma
"Positive experience over time."
sheryl A.
oklahoma city, oklahoma
"I have never had any problems working with Gordon's when I needed help."
shawna C.
mustang, oklahoma
"Very friendly and prompt"
scott L.
norman, oklahoma
janet R.
oklahoma city, oklahoma
james R.
norman, oklahoma
"They provide a quality service and I have had no issue with my unit since it was installed."
mrs smith S.
oklahoma city, oklahoma
"Always good service."
kevin R.
newcastle, oklahoma
"I have always trusted Service Experts regarding my HVAC needs. Micah was great a true professional. Top notch company."
melton W.
newalla, oklahoma
james J.
midwest city, oklahoma
"The technician seemed knowledgeable, but I couldn't help feeling like he was trying to sell me parts off of his truck. In the future I will request that the technician show me the readings that were out of "tolerance"."
lisa M.
oklahoma city, oklahoma
"Steven, the service tech, was very responsive, courteous, and knowledgeable. He did a great job tracking down the problem and fixing it."
virginia B.
oklahoma city, oklahoma
"Because Calvin was the Technician. Calvin is very thorough and honest in his findings."
eric T.
harrah, oklahoma
lee W.
oklahoma city, oklahoma
"Michael and Colton are fantastic representatives of Gordon's for customer service, knowledge, and satisfaction."
bill S.
oklahoma city, oklahoma
mike H.
harrah, oklahoma
stephanie R.
oklahoma city, oklahoma
"The technician took her time and found the answer to the problem."
carol R.
oklahoma city, oklahoma
kenyon B.
oklahoma city, oklahoma
"On time. Cleaned up area after work. Paid same price they quoted"
jim C.
norman, oklahoma
mike M.
mustang, oklahoma
mr scolli S.
yukon, oklahoma
judy B.
midwest city, oklahoma
"They were very friendly, and they checked everything out,and explained everything they were doing."
mr lewis L.
norman, oklahoma
"Reliable service"
donald M.
oklahoma city, oklahoma
david P.
shawnee, oklahoma
"Excellent price and service"
ron H.
norman, oklahoma
"Excellent service and skilled techs"
mr garcia G.
midwest city, oklahoma
ms dickerson D.
oklahoma city, oklahoma
"Always dependable and do good work."
tom C.
midwest city, oklahoma
"Excellent service."
laura B.
edmond, oklahoma
"Excellent service and communication."
mr homer H.
edmond, oklahoma
judy O.
norman, oklahoma
"Have always had excellent service"
brett W.
edmond, oklahoma
"WAHOOOOOOOOO!!!!"
tiffanie E.
norman, oklahoma
"The tech (Ken?) who came out both times was on time and completely professional, even after I asked him the same questions I know he answered before about my equipment. He was also very friendly and patient."
janet R.
oklahoma city, oklahoma
"Employees are very respectful and knowledgeable"
cheryl E.
moore, oklahoma
"Polite, on time, answers questions"
carl S.
moore, oklahoma
roger T.
norman, oklahoma
janice B.
moore, oklahoma
brenda M.
mcloud, oklahoma
"Very nice and respectful"
sheryl A.
oklahoma city, oklahoma
arthene P.
oklahoma city, oklahoma
"I worked for Gordon's Specialty in the 1950ies and knew Gordon Morain well. The current company does not reflect the way he did business. So if you are going to use his name, then you should practice how he did business."
mr tanksley T.
moore, oklahoma
donald E.
oklahoma city, oklahoma
"You installed my equipment and do a marvelous job maintaining it....."
mrs shepard S.
moore, oklahoma
"Alex was very professional and did a great job."
steve faw F.
edmond, oklahoma
lottie H.
oklahoma city, oklahoma
ronnie T.
yukon, oklahoma
"Great customer service and always quick to arrive if a problem occurs."
mrs o'leary O.
norman, oklahoma
kevin R.
edmond, oklahoma
"Pricing."
bill D.
edmond, oklahoma
"professional"
terry C.
norman, oklahoma
"Very resonsive."
faye E.
oklahoma city, oklahoma
"The technicians are always polite, helpful and do a good job."
donna H.
oklahoma city, oklahoma
"I appreciate techs like Julio he was on time, actually early. He checked the A/c unit asked if I had any concerns or questions. He went over other services the Service Experts have . I like that he was professional. friendly and did not pressure me to buy something I can't afford. You have a gem in tech's like Julio."
robert B.
oklahoma city, oklahoma
"Because of the technology that came out. His name is Micah"
linda F.
norman, oklahoma
"Y'all have always been so helpful to show me what you are doing. Also help me understand."
john R.
oklahoma city, oklahoma
"Dependable and helps with ideas and solutions on our system."
paul M.
choctaw, oklahoma
"Great service"
mr streater S.
oklahoma city, oklahoma
charles V.
norman, oklahoma
"Well known name in the community that does exemplary work."
mr kincaid K.
oklahoma city, oklahoma
shawnalee D.
edmond, oklahoma
"Everything they did was with me in mind, and they were quick and professional and theyre a pleasure to deal with."
isaac allen A.
norman, oklahoma
"Used this company a lot of years. Always pleased."
frank L.
midwest city, oklahoma
"A ;professional business doing a fine job."
sanford S.
edmond, oklahoma
donna T.
norman, oklahoma
"Pat and Jennifer were a great team. I got a lot of important information and they were just a pleasure to work with."
terrea P.
mustang, oklahoma
"They are very professional, and they provide prompt service. This is very appreciated."
susan C.
oklahoma city, oklahoma
bob F.
midwest city, oklahoma
alan J.
oklahoma city, oklahoma
"Good service deserves being shared with others"
joe A.
mustang, oklahoma
"tech was frindly and ew what he was doing"
james H.
edmond, oklahoma
mrs peters P.
moore, oklahoma
stephen H.
norman, oklahoma
"Great Service through the years. Ive been a customer for about 35 years."
john D.
norman, oklahoma
mr reim R.
norman, oklahoma
"Nick was very professional, very attentive and polite + plus got the job done right. We'd like him to come to our place anytime we need service!"
m/m kowals K.
edmond, oklahoma
"The tech Ethan was very knowledgeable and helpful in quickly repairing the condenser unit. Pat (Sales) was also very helpful in answering questions."
joy F.
oklahoma city, oklahoma
"The young lady was very knowlegeble The young lady was very knowlegable and polite and worked steadily."
ms dickerson D.
oklahoma city, oklahoma
"They are always efficient and sometimes, very seldom, when a call back is necessary - they respond same day and fix the problem."
jerry S.
oklahoma city, oklahoma
"very good service"
carolyn G.
oklahoma city, oklahoma
"They left the power for the furnace off and the house was very cold the next morning."
john M.
oklahoma city, oklahoma
"You used to do a good job over the years, but recent annual checkups have had minor problems, and today's was incomplete and unsatisfactory."
tarah M.
edmond, oklahoma
"he was very informative and knowledgeable."
bill A.
oklahoma city, oklahoma
mr hayes H.
oklahoma city, oklahoma
melton W.
newalla, oklahoma
tina&thoma C.
norman, oklahoma
janey R.
norman, oklahoma
terry W.
moore, oklahoma
"Micah was very thorough and answered all my questions did a very good job of pre-maintenance."
john R.
oklahoma city, oklahoma
"Always friendly and helpful"
dennis M.
moore, oklahoma
"I never give a perfect 10."
victoria P.
oklahoma city, oklahoma
"Good service, Jennifer took her time and got the maintenance done properly."
eric D.
edmond, oklahoma
craig S.
oklahoma city, oklahoma
"Most of the people are renters."
judith C.
norman, oklahoma
"Consistent, timely service"
mr l baker B.
norman, oklahoma
barry M.
norman, oklahoma
"It was more expensive than competitors"
toni J.
oklahoma city, oklahoma
"When the man arrived he said I dont know why they sent me out we dont work on wells. He then said he could check the pressure tank. He told me a part was bad. I went and got the part and that wasnt the problem at all. I had to call a well service to check it. I feel I paid a service call for nothing"
robert T.
norman, oklahoma
michael M.
edmond, oklahoma
ben M.
moore, oklahoma
"Wonderful service with a friendly and knowledgeable staff."
susan C.
oklahoma city, oklahoma
"Always so quick to assist me. Kind service reps and very helpful!"
leif D.
norman, oklahoma
"Great service"
yolanda G.
midwest city, oklahoma
"fast and friendly service,awesome"
susan C.
yukon, oklahoma
"Great service. Pricey."
melton W.
newalla, oklahoma
bruce H.
oklahoma city, oklahoma
"Have already recommended Gordon to several friends and family members. Am impressed for the professionalism by your entire staff."
sarah H.
norman, oklahoma
"Professional, knowledgeable. Ease in scheduling."
bill A.
oklahoma city, oklahoma
"Have used the company for many years with no problems."
ray H.
yukon, oklahoma
"Experienced technicians. Lead plumbers like Chris Ebert clearly have expertise and knowledge to correctly assess problems and correct them."
craig S.
oklahoma city, oklahoma
"Very good perseverance and a quality job from beginning to end."
stephanie R.
oklahoma city, oklahoma
"Not following through with a promise of getting a refund will never be forgotten, $350.00 is a lot."
thomas B.
edmond, oklahoma
jonathan D.
oklahoma city, oklahoma
"Service has been good, but as I have the advantage plan, I haven't had to deal with any issues related to service or parts."
mary S.
edmond, oklahoma
"Very professional technicians, timely and courteous."
johnny Y.
oklahoma city, oklahoma
candice D.
the village, oklahoma
robert sr S.
choctaw, oklahoma
"The technician was very personable, knowledgeable and made sure that he had taken care of any concerns I may have had."
james B.
norman, oklahoma
robert T.
norman, oklahoma
"Great crew, good service."
robert V.
norman, oklahoma
edward C.
norman, oklahoma
"Tech said that it was installed incorrectly and it would be fixed the next week and no one has returned."
vernon C.
norman, oklahoma
lisa M.
oklahoma city, oklahoma
peter H.
oklahoma city, oklahoma
"Getting used to you"
rick W.
oklahoma city, oklahoma
ms creek C.
moore, oklahoma
"I am very respectful. I also got the job done in a timely manner."
donna W.
norman, oklahoma
william H.
midwest city, oklahoma
"excellent service, but pricey"
ann M.
norman, oklahoma
"Excellent service at a fair price."
gary P.
moore, oklahoma
"they where very nice and helpful"
keith C.
oklahoma city, oklahoma
"Professional"
elza J.
moore, oklahoma
"They know what"
sharon D.
oklahoma city, oklahoma
"Stephen was very polite and helpful with our problem."
thomas B.
edmond, oklahoma
"Always dependable, honest and take time to go over your system(s) with you"
tracy H.
oklahoma city, oklahoma
"I called a plumber to find a leak who didnt find it after charging me $150 service call."
edward M.
norman, oklahoma
"We have used Gordon's since 1988, when we purchased our home. We have been happy every time we called."
jeanette B.
shawnee, oklahoma
tim B.
oklahoma city, oklahoma
james B.
norman, oklahoma
william H.
norman, oklahoma
leona G.
newcastle, oklahoma
cesar C.
choctaw, oklahoma
"Technician explained repair required and process to correct."
michael L.
norman, oklahoma
ms creek C.
moore, oklahoma
"I've been with you for many years and I have always gotten good service."
marion F.
moore, oklahoma
kurt R.
oklahoma city, oklahoma
"Very satisfied with them... have used them for over 30 years"
jimmie T.
midwest city, oklahoma
gary G.
norman, oklahoma
"Knowledge and on time."
shenena L.
midwest city, oklahoma
"Technician Damien very thorough and explained his inspection finds, polite and friendly."
mike M.
mustang, oklahoma
steven P.
edmond, oklahoma
"Efficient, knowledgeable workers,"
larry G.
norman, oklahoma
gary P.
moore, oklahoma
"they were very nice and professional"
ron C.
norman, oklahoma
"Calvin was courteous and friendly. Informed me that there were no problems with my system when he finished his work."
patricia D.
moore, oklahoma
"The tech did a really great job and was friendly and informative"
judi V.
norman, oklahoma
"Great service. Personable technicians."
patsy F.
oklahoma city, oklahoma
"Gordon's lost trust as they put in a new HVAC less than a year ago & are telling me now that I have to spend an additional $22,000 more b/c my ducts are bad. Seems they would've included this I'm the job last year and done the job correctly one time. Completely lost faith in the company."
darnell T.
norman, oklahoma
"OUR Technitian Nick was very helpful and friendly"
matthew R.
midwest city, oklahoma
cathy D.
shawnee, oklahoma
"They did what they said they would do. Came Friday night got it working provided great service"
pamela B.
oklahoma city, oklahoma
"From the scheduler to the technicians, the customer service at Gordon's is exemplary. I have never had an unkind conversation, explanation, or interaction with a Gordon's employee!"
david M.
choctaw, oklahoma
"Friendly, curteous, and do a good job."
paul J.
midwest city, oklahoma
"No one service is perfect. You folks are Great tho."
johnny G.
midwest city, oklahoma
"Micah is a professional technician making a difference at Gordons Heating, AC, and Plumbing. An accomplished HVAC specialist with in-depth knowledge, understanding, and experience. Hes a customer-oriented expert who ensured we received the best service possible. I appreciated his explanation on air filtration and in providing me pictures showing the condition of the unit blower. He offered advice on the most efficient use of the air filtration system. Additionally, he inspected the outside coil and compressor unit and properly installed several noise isolators on the external cabinetGreat Jobplease recognize Micah for his outstanding performance. I value his work and enthusiasm. Johnny Guzman"
joyce W.
midwest city, oklahoma
jimmie T.
midwest city, oklahoma
"The technicians (Devin and Damien) are very qualified to take care of our heat/air. They are professional and courteous and they clean up after they are finished doing their work."
gary G.
norman, oklahoma
"Great service and people."
william H.
norman, oklahoma
monica G.
edmond, oklahoma
"Calvin came in and looked all around to see the problem and I believe he found it."
anita C.
oklahoma city, oklahoma
"EXCELLENT SERVICE ORIENTED MEN - REQUESTED THE MAN THAT INSTALLED THE HOT WATER TANK"
david M.
choctaw, oklahoma
"Excellent work"
neztor A.
yukon, oklahoma
ron R.
norman, oklahoma
"provided necessary service in a timely manner."
nancy Y.
oklahoma city, oklahoma
"The plumbers spent a lot of time trying to solve my plumbing problem. They were very informative about ways to try and solve my problem."
patti D.
norman, oklahoma
"This is twice that I have used Gordons and felt I got the hard-sell that I should not only purchase a heater, plus an AC to match plus buy the protection plan and two servicemen had competing levels of carbon monoxide detectors and one said a number and other other said, yeah, but I got an even higher number. Plenty of scare tactics and your companys estimate was much higher than 2 others I received."
patsy F.
oklahoma city, oklahoma
"Spent $14k+ last yr on new HVAC unit. Now that we're selling the house, we learn the ducts are failing. Rec'd $22k+ quote to fix the ducts & replace the unit. Learned today that ducts weren't addressed during previous sell b/c no verbal indicator required it & cheapest solution at time was only offered b/c we stated we were selling the house. I feel like you've taken advantage of us b/c now that we're selling the house, we're out in a position of spending almost twice as much for ANOTHER new unit to address a problem that wasn't addressed previously."
pamela J.
blanchard, oklahoma
"Since this survey doesn't tell me the name of the tech that this survey applies to I will state that both Alex and Clint were very kind, professional, and courteous."
glen W.
oklahoma city, oklahoma
sherrie A.
norman, oklahoma
"Had issues after installation that should have been handled then."
james J.
lexington, oklahoma
"Technician took time to explain actions."
vince N.
del city, oklahoma
mr jaros J.
oklahoma city, oklahoma
"Took time to explain the issue and how to prevent it from happening again. Cale and Ethan were very helpful on telling me what to look for if issue happens again."
pamela J.
blanchard, oklahoma
"Tech was knowledgeable, kind, considerate and answered all my questions."
susan R.
edmond, oklahoma
"Very informed tech..Told me about other services but was not pushy which I appreciate"
terry C.
norman, oklahoma
marion F.
moore, oklahoma
darryl S.
moore, oklahoma
"Filled out a questionnaire online already but continue to get reminders on filling out the same survey."
karen M.
oklahoma city, oklahoma
"Really liked the guys that came out to give me an estimate, they seemed very knowledgeable; however, their estimate was $18,000 below one of my estimates and 10,000 below the other one so Im very concerned that they may have missed something. I emailed customer service but no one ever responded."
glen W.
oklahoma city, oklahoma
duke K.
norman, oklahoma
ron R.
norman, oklahoma
"Service men arrived within the alotted time frame and provided the required services."
margaret J.
edmond, oklahoma
"The kindness of the service man."
donald smith S.
norman, oklahoma
"Mr. Russell knew what he was doing. I felt could have done better at leveling concrete and clean up.Cost I thould was a little high. Over all he did good work"
vicki K.
del city, oklahoma
dr ritchey R.
norman, oklahoma
"I've been a customer for over 50 years and friends with the Morain family. They've taken good care of us. No complaints"
john warren W.
norman, oklahoma
donna W.
norman, oklahoma
ms speckman S.
edmond, oklahoma
"Always excellent service in a timely manner"
elijah P.
bethany, oklahoma
"They looked at my thermostat & it never turned back on again"
matt S.
norman, oklahoma
fred S.
norman, oklahoma
"Individuals who arrive are courteous, receptive to questions, and appear to be knowlegeable about the task at hand."
gilles N.
norman, oklahoma
"NA"
david M.
choctaw, oklahoma
"Because they are the ones that installed my unit."
glen C.
tuttle, oklahoma
"We have been very pleased with your service over all but this last year, there were no maintenance calls all year and then at the end of the year we have two within about 3 months. I prefer to have them more spread out."
robert J.
midwest city, oklahoma
"In my experience with all Service Expert employees the service has always been first rate. Knowledgeable, polite and very courteous. Eat ham and Michael worked extremely hard on a difficult project. Did no stop until finished. They were on job for nearly 10 hours. I called their supervisor to let him know how they did. Job well done."
denise B.
tuttle, oklahoma
"Great job Chris is a hard working man"
pamela T.
oklahoma city, oklahoma
"Professional and friendly"
john warren W.
norman, oklahoma
"Very efficient, very helpful"
sandy L.
oklahoma city, oklahoma
"Great service. The technician identified and fixed my issue quickly."
james M.
midwest city, oklahoma
"Great equipment, good service."
dewey C.
oklahoma city, oklahoma
ms childers C.
oklahoma city, oklahoma
gary S.
choctaw, oklahoma
peter H.
oklahoma city, oklahoma
"Pros"
glen W.
oklahoma city, oklahoma
rebecca C.
oklahoma city, oklahoma
"I had so many issues and at least half a dozen service calls within two weeks."
david M.
choctaw, oklahoma
"They did not get the job done because it was the wrong part. So hopefully trip number 3 will be next week when the part comes in."
david S.
oklahoma city, oklahoma
thomas A.
oklahoma city, oklahoma
"Service and quality of products."
brian S.
yukon, oklahoma
"I was promised $1K check when I purchased the unit and as of today it still has not been received. Ive been given nothing but excuses, so in my opinion thats not how you do business with people."
bob L.
norman, oklahoma
"You provide excellent service. your people are knowledgeable, professional and polite."
steve M.
oklahoma city, oklahoma
"Quick and profesional response. Didn't just automatically assume what the problem was, checked everything."
mr duhon D.
oklahoma city, oklahoma
"Good service"
gary P.
newalla, oklahoma
ms crawford C.
edmond, oklahoma
"Representatives are always knowledgeable and efficient. They are also friendly and pleasant to work with."
margaret S.
oklahoma city, oklahoma
"Your plumber fixed the CSST line that was leaking gas into the attic. He was a very efficient & polite young man. The home inspector was pleased with the repair & so was ONG."
mark N.
norman, oklahoma
"Courteous office staff, office & technician adjusted our time as requested. We trust yr work after years of experience. Zavion very polite, thorough, took time to explain & answer our questions."
michael R.
moore, oklahoma
"Tech was polite and professional."
mr reim R.
norman, oklahoma
frank H.
oklahoma city, oklahoma
mark R.
oklahoma city, oklahoma
richard K.
oklahoma city, oklahoma
margaret T.
mcloud, oklahoma
glen W.
oklahoma city, oklahoma
marlene P.
moore, oklahoma
"Very professional & always on time."
paul H.
moore, oklahoma
"He was on time and completed the task in a timely manner. Cleaned up after himself and was upfront and accurate with the cost."
carol H.
midwest city, oklahoma
"My service visits have always been very pro"
robert jarvis J.
norman, oklahoma
gaylon hawkins H.
edmond, oklahoma
bill C.
norman, oklahoma
"Long time customer"
cordia L.
oklahoma city, oklahoma
"Technicians are courteous, professional & do a very good job. They take care of the customer & fix any problem caused by their work. They arrive on time."
bob L.
norman, oklahoma
"Always provide excellent service and offer good advice"
carolyn F.
moore, oklahoma
"Friendly, fast and truthful about my problem. It is always so nice to meet people that are kind, efficient and knowledgeable."
dwane S.
newalla, oklahoma
debra F.
moore, oklahoma
"Very polite and he knew his job well!"
cynthia M.
oklahoma city, oklahoma
stephen R.
blanchard, oklahoma
lori C.
oklahoma city, oklahoma
carl N.
noble, oklahoma
bruce H.
oklahoma city, oklahoma
"Thought Tyler was one of the best Techs we have had in our home. Very knowledgeable and willing to spend time with us and answer questions."
jim P.
tuttle, oklahoma
danielle T.
norman, oklahoma
"Answered the call promptly, came out the next day within time frame, polite and good job."
johna M.
lexington, oklahoma
"Always kind and courteous. Very knowledgeable about what is going on with my unit. And I appreciate the honesty."
ralph W.
edmond, oklahoma
reggie J.
edmond, oklahoma
duke H.
guthrie, oklahoma
lottie H.
oklahoma city, oklahoma
robert B.
oklahoma city, oklahoma
m/m barse B.
norman, oklahoma
melissa N.
moore, oklahoma
susan W.
oklahoma city, oklahoma
"Ashlie was very knowledgeable and fixed the problem."
david E.
oklahoma city, oklahoma
mr robert B.
oklahoma city, oklahoma
"good service men are polite & work is good"
william W.
midwest city, oklahoma
"Truthfully, know there job, friendly,"
stephen R.
blanchard, oklahoma
mike M.
oklahoma city, oklahoma
"#1, Prompt response to my emergency! My previous plumber kept stringing me along for almost 2 days and showed up an hour after your tech did. Next, Jonathan kept trying even when what he was doing wasnt working. Warning every step of the way about the possible increased costs if he had to do something more. I liked that."
linda P.
norman, oklahoma
"Excellent technicians who are always polite and knowledgeable."
raymond T.
midwest city, oklahoma
"Good service."
eldon M.
oklahoma city, oklahoma
"Gordons is easy to do business with."
kim D.
oklahoma city , oklahoma
"Inconsistent service"
ron L.
edmond, oklahoma
pam T.
moore, oklahoma
ralph W.
edmond, oklahoma
larry S.
norman, oklahoma
"Our technician was AWESOME! He went way beyond his duties and was extremely friendly!"
jason L.
moore, oklahoma
stanley R.
moore, oklahoma
sharon W.
oklahoma city, oklahoma
ms creek C.
moore, oklahoma
"Just excellent workers."
mrs holman H.
oklahoma city, oklahoma
"transparent on what they are doing"
mr mclaughlin M.
midwest city, oklahoma
"Prompt, courteous, efficient technician."
mike S.
choctaw, oklahoma
john S.
oklahoma city, oklahoma
"Serviceman was only here a very short time. I don't see how he could have checked anything because the last guy we had out here took over an hour and this guy was only here about 10 minutes. He even said the filters were good but he only checked one."
duke H.
guthrie, oklahoma
"They were able to get there quickly and to get the job done quickly"
david B.
norman, oklahoma
floyd T.
moore, oklahoma
james G.
nichols hills, oklahoma
don S.
oklahoma city, oklahoma
kathy P.
oklahoma city, oklahoma
"Quick prompt service!!"
ron F.
okc, oklahoma
"They came out right away when no one else would. I have a contract with Airco and they wouldnt come out."
steve A.
yukon, oklahoma
"Service tech very knowledgeable and very easy to talk with about plumbing"
steven K.
oklahoma city, oklahoma
"Nice people,"
jackie O.
oklahoma city, oklahoma
"Professional"
joshua M.
moore, oklahoma
"Great customer service and very dependable"
randy K.
edmond, oklahoma
"Since your tech, accompanied by a salesman twice told me I needed a new unit. I had 2 other reputable dealers come out, both reported my unit is fine and has no pressure issues."
kimberly P.
oklahoma city, oklahoma
"Everyone I've worked with at Gordon's is professional and courteous. I've never had a bad encounter with anyone. For that I will always recommend them to anyone that needs their services."
allen M.
oklahoma city, oklahoma
"I found the information I received and the honesty of the technician to be above what I expected. I was kept informed at all times and all my questions were p"
gary B.
oklahoma city, oklahoma
"Thorough, respectful, communicate well."
terry T.
norman, oklahoma
"very informative"
miss betterton B.
oklahoma, oklahoma
eldon M.
oklahoma city, oklahoma
"Dependable and good service."
mr riggs R.
oklahoma city, oklahoma
"Excellent service, Eric Troxel presented your company in a professional manor....."
jarod T.
edmond, oklahoma
"Great service. Very professional. Eric is very knowledgeable and respectful."
matthew J.
oklahoma city, oklahoma
david B.
norman, oklahoma
gary G.
norman, oklahoma
"Good and prompt service"
billie R.
midwest city, oklahoma
"Excellent service"
stephanie R.
moore, oklahoma
"The technicians were awesome, but the person who initially sold the policy to us did not give accurate information."
debra F.
moore, oklahoma
meredith H.
oklahoma city, oklahoma
""Expert" did not enter crawl space or attic to determine that there was a leak. He simply diagnosed the condensation in my utility closet as a product of lack of ventilation for the water heater. Once I noticed additional symptoms I called the "Expert" to address my concerns. He informed me that he would contact dispatch to get someone to my house. I waited three hours without receiving an update so I called the main office. Spoke to Nicole who informed me that no ticket had been created. I asked her to book the next available slot. Then I was able to contact a different plumbing company who has taken care of the problem by properly diagnosing it after examining the entire area. 10/10 would not recommend this company. Called today, 1/6, to request that my $99.00 service charge be refunded since the diagnosis that I received was not only incorrect, but negligent as the entire area of concern was not inspected. Nicole told me that she would submit my request to the billing department so I am awaiting further contact in the hopes that I will be refunded for this inferior service."
roger B.
norman, oklahoma
brian H.
norman, oklahoma
raymond T.
midwest city, oklahoma
"Good service!"
william W.
midwest city, oklahoma
james W.
guthrie, oklahoma
clete D.
okalahoma city, oklahoma
"We were without heat and was disapointed in no one being able to come out on the ssme. day we called. We thought 24/7 meant service the same day."
sterling D.
yukon, oklahoma
bill A.
oklahoma city, oklahoma
"Very pleasant to work with."
belinda L.
oklahoma city, oklahoma
john M.
edmond, oklahoma
susan L.
oklahoma city, oklahoma
"The plumber, Ethan said the tub and toilet lines were cleared, but the tenant took a shower the next day and said the tub took a long time to empty. I called the company the day after the tenant texted me about it, which was a couple of weeks later and the lady wanted to charge me again which I find unfair. I don't see how roots can grow back in a day or two in the dead of winter. The toilet is flushing intermttingly now and the tub doesn't empty at all. I have tried to reach the plumbing supervisor numerous times and we haven't connected yet. Also, I gave Ethan a check on Dec 7 for $200 and the next day my credit card was charged $200 so I was double billed I called the lady in billig and they left her a message to call me. She never called. I also feel that the second appointment on Dec 8 was overpriced at $1375. I am very upset about alll of this!"
andy T.
choctaw, oklahoma
"it was a rough start, showed before appt time, not here, then came later, misdiagnosed problem, different tech came out days later, found problem, original tech came out next day with correct part and got it going. 550 dollars later I have heat"
laura W.
mcloud, oklahoma
"I called due to my water heater. Chris checked it out and gave his recommendations. We were able to wait until after the cold snap and I appreciated it wasn't turned into an emergency unnecessarily. Very happy with my technician Chris!"
vernon Y.
edmond, oklahoma
"The employees always do a good job."
tiffany S.
yukon, oklahoma
"Detailed, thorough, on time, affordable, knowledgeable, overall fantastic"
william H.
midwest city, oklahoma
"efficient but expensive"
saundra S.
oklahoma city, oklahoma
"Employees are always professional and friendly."
mr keating K.
noble, oklahoma
brian G.
tecumseh, oklahoma
"The cleaner came over and freaked out my roommates and scared them saying that the machine was giving off carbon monoxide which would kill their child. We have a carbon monoxide detector as well as other things. We test regularly and everything was in perfect range with a zero showing no bad emissions."
karla D.
oklahoma city, oklahoma
"Always on time. Friendly technicians"
lynn H.
yukon, oklahoma
ms lou ryan R.
oklahoma city, oklahoma
"Very polite and professional service. He explained everything and went over everything in detail. Perfect experience."
ms iselin I.
norman, oklahoma
"I really appreciated your recent visit to turn my furnace back on when it was so cold outside, and I liked that you did not charge me for it!"
larry H.
norman, oklahoma
don V.
oklahoma city, oklahoma
bill A.
oklahoma city, oklahoma
shelia M.
oklahoma city, oklahoma
"Nice service agents and customer service agents"
lawrence P.
oklahoma city, oklahoma
"timely response"
kathy K.
norman, oklahoma
joseph N.
midwest city, oklahoma
alma C.
norman, oklahoma
keziah F.
oklahoma city, oklahoma
"Im not sure if I would recommend Gordons Service Experts to anyone bc when we called for maintenance we were told we would have a call within a couple hours. That didnt happen so we called back. We were given many apologies and told that we would be one of the first calls in the morning. That did not happen. After four more calls to get ANY information, we were told we should be happy that they got to us within 24 hours. This is unacceptable for customer service!"
stephanie T.
oklahoma city, oklahoma
"Our pipe burst after hours, but I was able to book an appointment through the internet for first thing the next morning, and it was honored. The plumber showed up on time, was very helpful and competent, and did an excellent for a good price."
christy M.
noble, oklahoma
"They came and fixed the problem and it was affordable"
glen W.
oklahoma city, oklahoma
kathryn P.
norman, oklahoma
reno B.
oklahoma city, oklahoma
m/m mauldin M.
norman, oklahoma
"Colton is a great plumber! A + !"