Gordon's Service Experts Heating & Air Conditioning Reviews

Average Customer Rating
4.7/5 stars based on 5,008 Reviews
jim A.
norman, oklahoma
"I believe 10 is reserved for special treatment, like emergency repairs at midnight or weekends"
cecilia yoder Y.
norman, oklahoma
"Technician effecient, professional ans courteous."
mel B.
norman, oklahoma
phyllis Y.
midwest city, oklahoma
arthell B.
edmond, oklahoma
"excellent customer service he explained everything"
darrell F.
norman, oklahoma
"They let me know in plenty of time that they were coming...very nice and informative..."
patrick R.
midwest city, oklahoma
"The ONLY saving grace for this interaction with Gordons was the professional installers. The salesperson was not readily available when there was an install issue because of her mistake, and even after she was notified, on the day of the install that the healthy air system couldnt be installed, I was still charged for it. This was on a credit card that interest was accruing on, will I see that refunded as well? It upsets me that I wasnt given a new accounting of cost prior to completion. It makes me question if the pricing for the unit was correct. I shouldnt have to fight and claw to fix your companys mistake. I also feel there was nothing done to assure customer satisfaction. Reach out and at least apologize for the error. I would think that spending nearly $10K would gain me a small margin of care from the Customer Service Manager. Feel free to reach out to me, but until then Ill be placing a review on Angies List, Yelp, and Google that are less than desirable."
peggy Y.
oklahoma city, oklahoma
judith B.
oklahoma city, oklahoma
"Service always very satisfactory."
john R.
norman, oklahoma
"Calvin is a TOP Technician - Loose "Calvin" and you loose me."
gayle H.
norman, oklahoma
"WE had a gas line leak. The tech didn"t know how to handle the problem."
nick F.
edmond, oklahoma
"I was lied to!"
mary M.
oklahoma city, oklahoma
"Very Nice, Helpful, Ans all my questrions"
mr lewis L.
norman, oklahoma
mr scolli S.
yukon, oklahoma
"Called and was timely, still waiting on air filter replacement order"
terrie A.
norman, oklahoma
"He was very helpful & proffesional!"
robert M.
bethany, oklahoma
"he found an issue that was important to fix. The unit had been initially installed with this error but he saw it and fixed it."
steve P.
oklahoma city, oklahoma
dewayne B.
oklahoma city, oklahoma
"The tech was very nice and knew what he was doing."
pam T.
moore, oklahoma
"Clayton was very friendly and helpful. Knowledgeable and answered my questions. I had heat! Very important this time of year!"
louis B.
oklahoma city, oklahoma
"My water sprinkler was not reconnected My neighbors retaining wall was damaged"
larry M.
midwest city, oklahoma
"Technicians were late. They missed the 2 hour window I was given by over an hour."
carolyn H.
warr acres, oklahoma
"Clayton was very thorough, conscientious, and patiently explained things to me I hadn't known or understood. And he was very considerate in removing his shoes before coming in my house...all in all, he was wonderful!!!"
ms tackett T.
del city, oklahoma
"The technician inspected my heater thoroughly and asked if I was having any issues with the unit. He was very professional and friendly. He discussed other services for future service."
colin P.
oklahoma city, oklahoma
"Guys are awesome. Do a great job and are very professional."
don S.
moore, oklahoma
maureen W.
the village, oklahoma
"Preston was extremely helpful and totally courteous and professional. There was a mistake made originally. Preston corrected the error and followed through until resolved."
cecelia Y.
norman, oklahoma
"Fast service. Technician provided good information. Excellent communication."
mr goddard G.
moore, oklahoma
"Clayvin (Technician), explained everything that he performed, with recommendations changes, updates or corrections needed for my system. Also Alan Sultuska tried to help us to take part in the Advantage Program, but ALAS, we were turned down. But we did appreciate his efforts."
richard H.
oklahoma city, oklahoma
"ok"
don M.
edmond, oklahoma
ms bounds B.
oklahoma city, oklahoma
"They seemed to do a thorough job."
mike S.
oklahoma city, oklahoma
"Fast, knowledgeable, polite and CLEAN"
wayne C.
oklahoma city, oklahoma
herman C.
norman, oklahoma
"professional appearance & knowledge of technician."
charles H.
norman, oklahoma
twila W.
oklahoma city, oklahoma
"everything was taken care of and our kitchen is working well again"
bert P.
norman, oklahoma
"Courteous and professional"
jerry C.
norman, oklahoma
"Fast professional service by friendly staff."
marshall G.
oklahoma city, oklahoma
"Didnt clean up very well. Disappointed"
william K.
oklahoma city, oklahoma
"THIS YOUNG MAN IS VERY PLEASANT AND EFFICIENT. HE HAS BEEN AT MY HOUSE TWICE AND ALWAYS ANSWERS ALL MY QUESTIONS AND ADDRESSES ALL MY CONCERNS."
tony P.
norman, oklahoma
"Clayvin was so nice and explained everything perfectly. He went above and beyond . Was so patient and did not hurry us . Would have him back again !"
gary G.
norman, oklahoma
"Very professional and friendly."
robert F.
norman, oklahoma
judith G.
oklahoma city, oklahoma
"On time. Appropriate information."
tom C.
midwest city, oklahoma
"Leonardo was thorough in his work and very courteous."
vernon C.
norman, oklahoma
"Installing technicians stuck with the job through problems until it was satisfactorily completed."
ms weber W.
oklahoma city, oklahoma
"Friendly takes his time to explain what is going on"
john M.
noble, oklahoma
"Thorough and honest evaluation of my heating, a/c and plumbing needs."
tonita T.
mcloud, oklahoma
thomasine B.
del city, oklahoma
"I dont think anyone would have showed up if I hadnt called to see if the technician was coming . I didnt received the filter replacement yet"
janese D.
moore, oklahoma
"He was punctual, professional and knowledgeable."
linda Y.
norman, oklahoma
"Prompt and pleasant and clean"
mr little L.
oklahoma city, oklahoma
"Your service experts are polite, professional and just plain good guys!"
michelle B.
noble, oklahoma
"Preston was professional and did a great job. I was also pleased with the communication before he arrived."
rick H.
oklahoma city, oklahoma
julianne W.
norman, oklahoma
"Although I appreciate information about my current devices, I dont like attempts to sell me additional services or equipment."
mila M.
oklahoma city, oklahoma
jose P.
norman, oklahoma
linda M.
midwest city, oklahoma
"The call was nothing mire them a waste of everyones time! The tech did not diagnose the problem and they said we need to charge you to run a test to detect the leak location which they said was in under the foundation! The tester was close to $400 dollars . All of this after the representative who answered the initial call said the supervisor said we wont charge to come and locate the problem and issue a estimate to repair the problem. If I had listened to the young man from Gordons then this would have cost me close to $500 when the leak was NOT under the foundation but very accessible with a shovel within a few minutes! The communication was terrible and never got a call back when I was assured they would call after the supervisor came back from a funeral ?! Its bad customer service from start to finish! Would never recommend unless you want to spend hundreds of dollars for work that wasnt necessary!"
herbert B.
midwest city, oklahoma
jeff P.
norman, oklahoma
mr lehman L.
edmond, oklahoma
"I was told that my unit had a problem that could be dangerous, but after examination I was told that I would need to get a natural gas detector. I also reported that my humidifier was not properly installed when the company installed the new unit. After checking the line, the technician said the control had never been connected to the unit; the humidifer was wired directly to the heat unit. No further information was given about that problem other than recommending I acquire the maintance plan so the system could be checked twice a year."
david D.
edmond, oklahoma
"Fixed it"
ms leafgreen L.
norman, oklahoma
mr miller M.
mustang, oklahoma
louise W.
norman, oklahoma
"While working on the clog in the sewer, he was on his phone. I don't know if it was a personal call or asking for assistance. If he was asking for assistance, why send a technician who couldn't handle a routing problem? I know better than the technician how things in my house work. Yes, he was able to run water down the floor drain, and it drained properly. I had not run the furnace in 3 days because the weather was warm enough I didn't need it, and I didn't want water coming into the pantry. Unless a miracle happens, I know that as soon as I start running the furnace again, the drain will plug up and again water will flow into the pantry floor. I expressed my displeasure, and he said there was nothing to fix, and asked if I wanted him to charge me for snaking it out. I explained that I was more than willing to pay for that to avoid problems in the future. He again stated there was no problem, and what did I want him to do. I asked for the bill and paid it."
mr maguire M.
oklahoma city, oklahoma
"Tech very knowledgible and personable. Thorough."
carol W.
oklahoma city, oklahoma
"Your technicians wee at my home when they said they would be and George, in particular, was persistent in trying to find what was wrong. It may have taken 3 new parts but it was repaired and I finally have a comfortable home.."
michael S.
edmond, oklahoma
"He ckecked the equipment was professional told me about the new program about replacing the equipment."
larry N.
oklahoma city, oklahoma
donna G.
edmond, oklahoma
"Technician was thorough and fast."
willis A.
norman, oklahoma
"Technician explained what needed to be done."
bryan S.
norman, oklahoma
robert O.
norman, oklahoma
"The service call was free! Three men showed up to diagnose my central two-stage Lennox heater and were very thorough. Their explanations were patient and they answered all of my questions (of which there were several). Am waiting to be contacted and scheduled for a part replacement and to join the annual service agreement."
bob B.
oklahoma city, oklahoma
mr grimes G.
oklahoma city, oklahoma
"They were very professional and did a good job. They also suggested a fix for a mold problem that was occurring."
lanny S.
moore, oklahoma
"We were impressed with the availability of a technician to come in a timely manner to address our plumbing problem."
sharon W.
oklahoma city, oklahoma
steven K.
oklahoma city, oklahoma
"Service man friendly and helpful."
eva S.
newalla, oklahoma
"I had two Tech's to come to my home ... and they BOTH ( Ethan and Haskell) was very kind and most of all very professional."
james D.
oklahoma city, oklahoma
calvin M.
blanchard, oklahoma
corky B.
oklahoma city, oklahoma
"thanks for scheduling our fall inspection. Good to know our heater is working properly. Thanks Cleveland."
mr l wilson W.
norman, oklahoma
glen C.
tuttle, oklahoma
"They were here on time, did the work in a timely manner and answered our questions before they left. They were helpful and friendly."
charles S.
lexington, oklahoma
"very nice guys"
rebel T.
del city, oklahoma
ms alsup A.
oklahoma city, oklahoma
"Steven and Desmond were great! Very professional and yet friendly."
gary H.
moore, oklahoma
"Very professional and got the job done in a timely manner."
jeff M.
mustang, oklahoma
"Like everything that I received except for the sales lady Silver. But felt overall the company was great and did an excellent job."
vernon C.
oklahoma city, oklahoma
"Salesman was courteous gave me all my options installation was quick and uneventful"
sam M.
norman, oklahoma
"Technician was courteous and efficient"
noel L.
edmond, oklahoma
"I felt like I was way over charged. $426 to install a gas valve or 1 hour of work is way too much."
tom H.
norman, oklahoma
"He showed me what he was checking and answered questions I was concerned about."
lynn S.
oklahoma city, oklahoma
"Efficient, friendly"
mr kongsala K.
moore, oklahoma
"Great service"
david D.
norman, oklahoma
"Response time was good, given the change in weather and we did not consider our problem an emergency. The technician evaluated the information we provided to him and identified the problem in the system quickly and took responsibility for ordering the parts necessary for repair."
eva S.
newalla, oklahoma
"I provided this answer because both tech's that came to my home was very PROFESSIONAL and KNOWLEDGEABLE...about what they were doing."
carol H.
moore, oklahoma
joy C.
moore, oklahoma
"Clayton took the time to troubleshoot and show me what he was doing. I so appreciate that knowledge."
mr sanchez S.
yukon, oklahoma
"tech was very professional and let me know staus of unit"
amanda B.
moore, oklahoma
"The serviceman was as very nice and so was the salesman. However the serviceman did not replace the filters (though he did turn off the unit) and the salesman just walked into my house from the garage."
ronnie W.
oklahoma city, oklahoma
"The tech diagnosed the problem quickly and fixed it"
jeane B.
noble, oklahoma
"Very professional, took time to explain all he was doing and why. Being a senior citizen, this is very important to me."
kim W.
edmond, oklahoma
"He had great attitude, sensitive to my time & knowledgeable"
rebecca P.
oklahoma city, oklahoma
jackie G.
moore, oklahoma
"Technician explained the process to me. Very polite."
kathy G.
norman, oklahoma
glenn S.
oklahoma city, oklahoma
eugene D.
midwest city, oklahoma
"The Technician was very personable and knowledgeable."
mrs pavillard P.
midwest city, oklahoma
julianne W.
norman, oklahoma
"More care could have been taken to return my yard back to a state that didnt require me to do as much remediation myself."
carol dunton D.
oklahoma city, oklahoma
mrs mobley M.
norman, oklahoma
"Prompt, courteous"
steve S.
del city, oklahoma
"Still leaking since original "repair " October 10. Back out several times and it's continuing to leak."
liz M.
midwest city, oklahoma
"They explained things to me and they were professional."
mrs nettleton N.
edmond, oklahoma
"Steven was awesome. He was on time, very knowledgeable, and answered every question that I had. He is a great ambassador for your company."
david S.
oklahoma city, oklahoma
roland T.
del city, oklahoma
"Our repair crew failed to notify us when then arrived to start work. They also neglected to call and notify us if they were going to be late."
gil N.
norman, oklahoma
linda G.
norman, oklahoma
"Daniel was helpful and courteous."
mrs alexander A.
dale, oklahoma
"The problem from the service call is reoccurring this morning. I will need to call in again. I had to take off from work yesterday and the issue is not resolved. My unit is less than six months old. It is a flaw in the pipe going out the roof of my home. I knew it would reoccur."
don A.
nichols hills, oklahoma
"George does a very good job of explaining everything to me. He is courteous and diligent with his work."
joyce H.
oklahoma city, oklahoma
"My technician Drew was knowledgeable and expedient checked my unit while explaining possible problems. He gave an explanation of each item step by step as he was checking the different parts of the unit."
peggy S.
norman, oklahoma
"Professional, effecient, and helpful"
terry M.
mcloud, oklahoma
"Explained everything well Very friendly Professional"
herman C.
norman, oklahoma
"He knows his work, explained what he did."
ron H.
norman, oklahoma
"excellent and courteous service"
peter H.
oklahoma city, oklahoma
"Informative Professional"
insurance farm mg M.
oklahoma city, oklahoma
"Service was completed satisfactory. The technicians on site never introduced themselves. No paperwork was left. Verbal confirmation only was given before they left."
rebecca A.
oklahoma city, oklahoma
"I really do not know what to think about this visit. Before the visit, we have been using the heater and not had any abnormal sounds and now after the visit, the system is running different. Yes, he said we had some parts that were weak(?) and will eventually need to be changed or get a new system but not the next day. Now I am really questing what kind of service he did, did he mess something up or have we just not heard it. I am really thinking of getting a second opinion but after this, I don't know what company I could trust to give me a honest answer."
mr rose R.
oklahoma city, oklahoma
barbara D.
yukon, oklahoma
"Addressed my concerns"
robert P.
edmond, oklahoma
"On time prompt professional service"
joe W.
norman, oklahoma
"Very customer minded."
ronald E.
oklahoma city, oklahoma
"very courteous and dedicated to make sure everything worked"
angel O.
bethany, oklahoma
"He was very friendly, kind and answer all my questions"
beth S.
norman, oklahoma
philip J.
norman, oklahoma
"Gordon's Service Experts always provides friendly, helpful, & informative service to my heating & cooling needs, and their technicians do a wonderful job of answering questions and showing you how to resolve common issues and address larger problems."
fred P.
choctaw, oklahoma
"On Time, Friendly,seemed Knowledgable"
don S.
oklahoma city, oklahoma
"He/they did good!!"
kathy B.
yukon, oklahoma
"Knowledgeable service guy."
luceta L.
oklahoma city, oklahoma
"I am very satisfied with your company and the professionalism of all the staff. Very pleased"
thomas H.
oklahoma city, oklahoma
"Did an outstanding job!!!!"
gerald F.
shawnee, oklahoma
"Very informational and friendly."
brittany P.
edmond, oklahoma
"Technician was very friendly and knowledgeable. Calvin was honest and suggested a variety of things to make my system more efficient and last longer with better air quality."
floyd T.
moore, oklahoma
david G.
oklahoma city, oklahoma
"We were pleased that we could schedule an appointment at 5 a.m. for someone to come out between 10-12 the same day. Our only disappointment was our new equipment was not installed correctly the first time."
mr kempel K.
moore, oklahoma
"Very professional, Answered all my questions with respect. Took care of business."
randy J.
edmond, oklahoma
"Called on a Sunday, they were here that afternoon."
mr bauer B.
midwest city, oklahoma
ms hawkins H.
midwest city, oklahoma
gary H.
midwest city, oklahoma
"Fast and proficient."
pat C.
oklahoma city, oklahoma
"he was very courteous, helpful, one of your best representatives. No complaint. I have been helped by your firm for so many years and I can not imagine doing business with any other heat/air company."
klaus R.
norman, oklahoma
"The tech was prompt and was able to answer all my questions."
tony S.
norman, oklahoma
"Excellent technician, took his time & answered all questions. Very helpful"
edith R.
norman, oklahoma
gregory D.
norman, oklahoma
mr bedner rntl R.
oklahoma city, oklahoma
"My renter was present when the service was done. He called me afterward and said the service guy would call and tell me how the service went and any details. I haven't yet received a phone about the service."
joseph W.
norman, oklahoma
"Everything from start to finish was great. From PROVIDING me with great options , to having knowledgeable Techs doing the installation."
mrs keiser K.
mustang, oklahoma
"Excellent service"
dennis W.
norman, oklahoma
"professional service"
ms lewis L.
choctaw, oklahoma
"I am always pleased with the friendliness and knowledge of your technicians. They always take the time to address any concerns or questions. Because of this I recommended you to my sister in law and you replaced her heating and air."
carmen C.
midwest city, oklahoma
"Prompt arrival. Professional technicians."
gregory C.
edmond, oklahoma
"Good customer service."
sharon A.
norman, oklahoma
andrea M.
norman, oklahoma
rogers S.
norman, oklahoma
"efficient"
nirmal J.
oklahoma city, oklahoma
"Leonardo did a good job, but he did not have the correct size of filters to replace. Considering the fact that your company had replaced my filters in June, you should have known that I have non-standard sized filters"
ms adams A.
norman, oklahoma
pam W.
yukon, oklahoma
patricia R.
midwest city, oklahoma
"George is a professional, friendly, knowledgeable technician. He explained the problems that I had with my furnace and corrected them much to my satisfaction."
dian A.
oklahoma city, oklahoma
teresa H.
del city, oklahoma
"Your tech was a really nice guy"
michael D.
oklahoma city, oklahoma
"Danny was very thorough in his assessment and recommendations. Very polite"
don M.
edmond, oklahoma
erin S.
oklahoma city, oklahoma
"Technician was on time and explained everything."
lanny S.
moore, oklahoma
"Haskell was friendly and efficient. He was called out on a Saturday and arrived at our house about 10:00 pm. Haskell took the time to inform us about the condition of our hot water heater and some options that we have as consumers."
stephan H.
oklahoma city, oklahoma
"Service was great and tech (Aaron I believe) was honest, friendly, professional and knowledgeable."
linda D.
moore, oklahoma
"Courteous and helpful on phone; timely response; tried to find the problem; pleasant manner"
william D.
moore, oklahoma
"Knew his job. Explained items thoroughly."
robert sr F.
choctaw, oklahoma
linda P.
midwest city, oklahoma
"Awesome insight and information. Provided me with the information and help I needed."
john E.
norman, oklahoma
wendell M.
noble, oklahoma
martha A.
oklahoma city, oklahoma
"Daniel was personable, professional, and thorough."
carol W.
oklahoma city, oklahoma
"Service was very quick from call to technician arriving and I appreciate that in a company."
elizabeth M.
oklahoma city, oklahoma
"The service was great, tech was knowledgeable & friendly."
elaine M.
oklahoma city, oklahoma
terrie A.
norman, oklahoma
"Leo was very professiona & curtious."
harold P.
oklahoma city, oklahoma
"Dispatch called to ask if tech could arrive early. I said that was fine for me. He did arrive early and finished very quickly."
mr streater S.
oklahoma city, oklahoma
jim W.
oklahoma city, oklahoma
"On time. Courteous"
phillip P.
norman, oklahoma
"Ethan was personable, informative and thorough."
mr taylor T.
norman, oklahoma
"very friendly and explained everything"
gary I.
del city, oklahoma
"cffffffffffffffffffffffffffffffffffffthe man was to quick for check the heat unit he said good flame. He was in a hurry, he didnt have machine to print out receipt didn't know how to put batteries in talking temperature gauge."
richard C.
oklahoma city, oklahoma
"Issue with part shortage from distributor, Project has taken longer than expected, also per invoice #3, crawl space after removal of old unit has not been enclosed as instructed, as of this time."
scott B.
oklahoma city, oklahoma
"Very friendly and considerate."
mr tanksley T.
moore, oklahoma
"The tech showed up early, did his job thoroughly and answered all my questions."
carloyn O.
midwest city, oklahoma
*** ferguson***** F.
oklahoma city, oklahoma
"The service has always been good. The diffent personnel have always been courteous and answered my questions"
colin J.
choctaw, oklahoma
"He fixed our hot water tank and installed a much needed water softener and did an amazing job."
naveda Z.
midwest city, oklahoma
"The service technician was very professional and friendly in giving very detailed information about the service he was providing. He also told me about the condition of my equipment and informing me of a part that would need to be replaced soon."
ahi P.
bethany, oklahoma
mr hiser H.
harrah, oklahoma
"Efficient and informative"
sue H.
norman, oklahoma
chris G.
edmond, oklahoma
ms white W.
yukon, oklahoma
"Got the job done in one appt., knowledgeable, friendly, answered my questions"
terry B.
harrah, oklahoma
"I seldom give a 10 on anything"
diane G.
choctaw, oklahoma
faye E.
del city, oklahoma
"The technician was very thorough, provided information regarding the new procedure and answered my questions."
m/m saffle S.
tuttle, oklahoma
"Danny went over every detail with us of the service checks he had made."
ray D.
midwest city, oklahoma
jorge C.
norman, oklahoma
"George went out of his way and followed up throughout the day to make sure the system was working."
geneva A.
midwest city, oklahoma
"HE WAS VERY THOROUGH AND HE EXPLAINED THINGS TO ME"
duane J.
norman, oklahoma
"Went right to work took minimal time"
kevin R.
lexington, oklahoma
craig K.
oklahoma city, oklahoma
"Informative but not pushy."
john S.
moore, oklahoma
jack S.
oklahoma city, oklahoma
"Very professional work."
richard C.
norman, oklahoma
frank H.
oklahoma city, oklahoma
"Very friendly. Very professional. Discussed maintenance items mentioned in prior visit to make sure they were being addressed. Arrived promptly within time frame I was told. Considerate of my home and my time."
damien S.
oklahoma city, oklahoma
"Damien Samuel is a very knowledgeable Residential Sales Consultant. October 16, 2019, he thoroughly explained our need for a CLEAN AIR SYSTEM and Blue Tube UV installed in our home. Damien has a great sense of humor; he made the online financial loan paperwork a seamless process. Thank you Gordon's Service Experts for hiring honest and honorable Residential Sales Consultants like Damien Samuel...he simply continues to exemplify the high standards set by your company when you first opened business in Oklahoma. Blessings to you, your company, your employees and their families."
mr rich R.
newcastle, oklahoma
"good job"
john K.
noble, oklahoma
"For 30 yrs have received great service."
anthony D.
oklahoma city, oklahoma
"AJ's performance was exemplary! Would love for him to be assigned as our recurring technician. Great job, AJ!"
marvin H.
oklahoma city, oklahoma
"Our plumber, Nekeno, was amazingly professional, polite, responsive and fast!"
deborah C.
norman, oklahoma
"Clayton is very personable and took the time to explain to me what he was doing and the pluses and minuses of my system"
mr mcclain M.
moore, oklahoma
"Been with you for 20 + years & never had bad service. Your representive Daniel was very courteous & informative. This made my service call very pleasant. One of the reasons I took out a five (5) year contract with your company. One question that I have is that Daniel made my next service appointment to be in the Spring for..... April 15, 2020. I would like to have a conformation of that appointment sent to my e-mail address. Thank You in advance."
bill C.
norman, oklahoma
"Friendly and efficient"
ron L.
edmond, oklahoma
"Did good job and very friendly, knew what he was doing"
gayle O.
norman, oklahoma
phil H.
norman, oklahoma
"Did a great job, showed up at time promised, very efficient."
raymond T.
midwest city, oklahoma
"Good job."
mr maurey M.
moore, oklahoma
"Daniel was very kind and professional."
karen B.
oklahoma city, oklahoma
"Aaron was thorough and provided pertinent information."
george M.
norman, oklahoma
"Tasks were handled politely and on time."
calvin W.
oklahoma city, oklahoma
"Calvin Welch is very conscientious; he has an eye for detail and makes sure his work is high quality. He installed a CLEAN AIR system with a BLUE TUBE UV 16 Oct 2019 and cleaned the duct work in our home 17 Oct 2019. We are extremely satisfied with Calvin's work. The air quality in our home has improved 85 percent. I am amazed, very hsppy, and deeply thankful for an excellent job."
al C.
choctaw, oklahoma
charles T.
oklahoma city, oklahoma
"They were very professional."
mr hernandez H.
oklahoma city, oklahoma
"did a very thorough job of explainig all options."
samuel W.
oklahoma city, oklahoma
"Always room to grow"
charles S.
lexington, oklahoma
ron R.
norman, oklahoma
"You had a salesman along with the serviceman. IF I need to buy something I will call you.. I have been working heating systems for over 40 years so I know when I need something."
mr nicholson N.
purcell, oklahoma
"He was very helpful. Answered all my questions"
cindy T.
norman, oklahoma
"always nice and friendly and know what they are doing"
ronnie W.
oklahoma city, oklahoma
"They really cared that I was satisfied and explained everything"
paul R.
midwest city, oklahoma
marvin H.
oklahoma city, oklahoma
scott C.
norman, oklahoma
"Thorough service with explanations."
william G.
midwest city, oklahoma
"The two technicians that came to my home were courteous and friendly. They arrived on time, and they made suggestions on my heating system."
mrs coffey C.
norman, oklahoma
"They were both very professional and extremely knowledgeable."
michael S.
oklahoma city, oklahoma
"Technician very knowledgeable. Provided helpful tips."
fred C.
norman, oklahoma
m/m kowals K.
edmond, oklahoma
harold P.
oklahoma city, oklahoma
"Tech found more trouble than defective drain plug (which he fixed) when at least one of the cut off valves under the bathroom sink, essentially, came off in his hand. It was a lot more work than expected. He gave discounts to honor Plus agreement and perhaps to honor fact that Gordon's had installed the existing cutoffs."
robert J.
oklahoma city, oklahoma
john M.
edmond, oklahoma
rick B.
edmond, oklahoma
brenda W.
norman, oklahoma
dennis W.
norman, oklahoma
"Found the problem. Explained the problem. Got the solution to my problem. MY PROBLEM is with us having the second lennox a/c purchased and maintained by mfg and still have had major failures within 13 years. I BELIEVE IT IS THE SAME PROBLEM for both units. Sounds like a faulty coil assbly. In both. Lennox ac will not be recommended or purchased by me until I research it. I am very impressed with professionalism of all the personnel i met in my 'garage' or on the phone 99%. ."
ron J.
choctaw, oklahoma
albert L.
norman, oklahoma
ms rathmann R.
midwest city, oklahoma
"He took his time and checked everything"
michelle G.
midwest city, oklahoma
"Quick and efficient service"
rick K.
norman, oklahoma
roberta B.
norman, oklahoma
"arrived on time; completed work without interruption; went over findings and recommendations"
mr mitchell M.
oklahoma city, oklahoma
"Tech on time knowledgeable and professional."
sheri R.
midwest city, oklahoma
"Excellent service"
edward S.
wayne, oklahoma
"Time for Install was approx. 2 hr longer than it should have been. Installers had to go for parts/supplies twice. The installers were so fatigued at the end of the day that they made an error that prevented the HVAC unit from operating. A senior tech did come out later that evening and corrected the problem."
robert W.
oklahoma city, oklahoma
brian M.
choctaw, oklahoma
"We discussed some of the issues I was having and some possible future solutions."
robert sr S.
choctaw, oklahoma
"The technician was very courteous and knowledgeable, however, the price for the amount of work accomplished in my estimation was very unreasonable. $250.00 for repairing a leaking faucet and replacing 2 water cut-offs is ridiculous. high."
m/m william H.
midwest city, oklahoma
"He was knowledgeable, he was interested in my problem, and I feel he was sincere."
marilyn B.
oklahoma city, oklahoma
"He was very thorough and explained in detail"
mr a caves C.
norman, oklahoma
irvin wagner W.
norman, oklahoma
"Very informative about system, efficient"
wade T.
moore, oklahoma
tom M.
moore, oklahoma
"You will get a 10 if you stop trying to sell or replace something"
judy F.
shawnee, oklahoma
"Helpful and informative"
dee stafford S.
oklahoma city, oklahoma
"I really like and trust the young man who came out. He has been out before, and I am always happy to see his face at my door!"
beverly H.
norman, oklahoma
"Daniel was great to explain the "workings" of the heating system so I could understand about the part that will be likely to fail in the future."
mary M.
oklahoma city, oklahoma
"was very helpful, explain what he was doing an why."
ray W.
oklahoma city, oklahoma
"Installation of new pipe is great but still not draining properly"
paula B.
norman, oklahoma
ms dickerson D.
oklahoma city, oklahoma
"All personnel involved, including EVERYONE, were profession, efficient, and insured that if I had a question, to ask it."
patti D.
norman, oklahoma
"Had an appointment from 10-12 am. I called twice and the techs had been very busy helping people with AC issues. Was my routine maintenance and duct service estimate pushed out because it was not as important? Techs finally arrive at 2:45 and left my house at 3:30. Unacceptable."
daniel B.
oklahoma city, oklahoma
bette R.
norman, oklahoma
sarah I.
norman, oklahoma
"This was very expensive for me, though I realize that I asked for the most energy-saving equipment."
robert C.
midwest city, oklahoma
"Very polite, very knowledgeable, efficient with work"
nolan K.
norman, oklahoma
"Discussion and explanation"
mary S.
oklahoma city, oklahoma
"He was very nice and told me what he was doing at all time"
harvey D.
yukon, oklahoma
"Not everything is cleared up with our problem, we are following recommendations to remedy our problem of CO2 in our attic."
eddie S.
blanchard, oklahoma
"Srvice tech did an awesome job."
ms turner T.
midwest city, oklahoma
mary C.
oklahoma city, oklahoma
"Daniel was courteous and understanding, explaining what he was doing and what he found."
steven S.
midwest city, oklahoma
"AJ was professional, courteous . and efficient ."
pat C.
yukon, oklahoma
"courteous and helpful and did NOT try to sell me a new unit or find things wrong with my current unit"
mr hazewinkel H.
oklohoma city, oklahoma
"I chose 8-10am.....i was sent email that said 8:15am.....at 10am when no one showed I left. I have things to do on weekends"
don M.
edmond, oklahoma
tressie N.
oklahoma city, oklahoma
lee I.
norman, oklahoma
"Excellent job"
pam U.
moore, oklahoma
"Very nice young man and did a great job."
robert T.
oklahoma city, oklahoma
"your plumber Nekeno was very professional, answered all my questions."
mr allie A.
moore, oklahoma
nicole G.
moore, oklahoma
"Was very polite and did a great job"
lara K.
oklahoma city, oklahoma
"As a sales rep Damien was knowlegable and HONEST. This is KEY! I used to be a sales & retention supervisor and reps not understanding the pros AND cons of a product was usually the main reason for a dissatisfied customer."
bill C.
norman, oklahoma
"Very friendly"
gregory C.
edmond, oklahoma
"Great customer service."
kent S.
oklahoma city, oklahoma
"Calvin handled the work efficiently and professionally"
stan U.
norman, oklahoma
andrew D.
oklahoma city, oklahoma
"Problem isn't fixed"
maryann E.
oklahoma city, oklahoma
mr hrubik H.
moore, oklahoma
"Shawn, Collin, and Archie did an excellent job installing my our system"
david C.
norman, oklahoma
"The Technician and Sales Consultant were very polite and knowledgeable. They answered all my questions and did not pressure me."
sharon B.
midwest city, oklahoma
marilyn M.
edmond, oklahoma
"Leo found a problem and solved it. He installed a new motor."
roswitha A.
norman, oklahoma
"Calvin was very pleasant, courteous and professional. He explained the procedures and answered all my questions thoroughly. He worked hard to return my house to the comfortable cool state I am used to. Thank you, Calvin!"
melton W.
newalla, oklahoma
"Service tech was very friendly and fixed the problem in a very short time."
diana S.
oklahoma city, oklahoma
"Aj was very precise. Very respectful. Took his shoes ?? off at the door. Put everything back like he found it. Wish I could say the same for your office practices. You told Aj that you had called me and told me he was coming at 9:00. No one called me. I was to have them here between 12:00 and 2:00. Someone just told a fib. I never received a call that they would be here 3 hours earlier than they were suppose to be here. And one really big thing is yall are always getting what I paid for on the $168 each year, completely mixed up. My rent house @ 1521 SE 51st will be getting 2 free visits, because I bought a $6,500.00 new heat and air system, but I already paid for the 2 visits of Fall 2019 and Spring of 2020, therefore I would like to get credit or send me a check for $168.00. This happens year in year out, regarding confusion of what I have coming. Ive been with your company over 20 years. Through the change from Gordons etc.. I suggest maybe you get an office manager that can handle this confusion, so I am not plagued with it again?? Just a suggestion? Diana Steiger 10524 S East Side Dr., Okc 73165 405.833.5556"
shelby P.
warr acres, oklahoma
"Aaron was very pleasant, knowledgeable and courteous."
george R.
norman, oklahoma
pete G.
noble, oklahoma
"Leo did an excellent job and kept me informed the whole time. He also fixed a nicked wire that was done at installation of the heat pump. I find it disconcerting that the Tech was no sent out here with the filter our system required when this company is the one that installed the system."
ms woods W.
oklahoma city, oklahoma
mrs brown B.
norman, oklahoma
mrs jones J.
del city, oklahoma
"Service tech very knowledgeable, respectful and kind. The person that arrived before him was the same."
richard A.
midwest city, oklahoma
"Nothing is perfect."
william P.
edmond, oklahoma
"very thorough"
arthene P.
oklahoma city, oklahoma
"The thermostat was NOT returned as he found it and the house heated before we realized the problem. He said we needed a capacitor replaced and we had one about 14 or 15 months ago replaced."
randall R.
oklahoma city, oklahoma
mike G.
oklahoma city, oklahoma
"Good service"
m/m wright W.
oklahoma city, oklahoma
gordon G.
del city, oklahoma
caye A.
norman, oklahoma
"Quick, professional, friendly service"
jim H.
norman, oklahoma
"Ed was very professional and knowledgeable about the products which helped us make our decision. The technicians that installed the system were professional, courteous, and knew what they were doing!"
vannessa K.
oklahoma city, oklahoma
"Rick went above and beyond for us! He was very knowledgeable and showed us genuine care for our particular situation. We even got into talking about our faith and that was just so refreshing for a company to openly talk about it when appropriate with their customers. I love that the most!!"
ms price P.
norman, oklahoma
"The inspection and explanation were very thorough and done in an efficient manner. The technician was very friendly as was the other gentleman who accompanied him."
carman P.
newalla, oklahoma
"because I had a major leak in the bathroom and in an hour it was fixed"
m/m cappello C.
oklahoma city, oklahoma
"I love our technicians - Eric and Aaron. They are clear, concise and honest."
dan M.
blanchard, oklahoma
"Polite,appeared to know his job took time to answer my questions"
gary I.
del city, nebraska
linda D.
moore, oklahoma
"Efficient, friendly"
dorothy F.
midwest city, oklahoma
"The technician sold mother a $90 carbon monoxide detector she did not need.He claimed her detector only alarmed at 400 ppm. It alarms starting at 70 ppm."
david L.
norman, oklahoma
mrs marjorie A.
moore, oklahoma
ladonna S.
oklahoma city, oklahoma
"My air conditioner was repaired the same day I first called in the problem. As always, the technician was polite and efficient. Once he verified the problem, I was given accurate cost of parts and labor."
larry F.
oklahoma city, oklahoma
"A.J. always explains everything completely"
don V.
midwest city, oklahoma
pacific properties P.
oklahoma city, oklahoma
"No one showed up"
angela L.
moore, oklahoma
"Gordons has always been wonderful"
ernest B.
oklahoma city, oklahoma
"On time and professional"
debbie G.
newalla, oklahoma
"They come in the allotted time. They are respectful of my home. They explained what they are doing and why."
shawnalee D.
edmond, oklahoma
"Daniel was wonderful so personable, friendly and polite. And he loved my dog and my dog loves him and anybody that loves my dog that much cant be a bad person. He was very efficient and completed it within a very short period of time and explain the contract to me"
scott B.
oklahoma city, oklahoma
"The air conditioner works again."
stan S.
oklahoma city, oklahoma
"1. Knew what he was doing. 2. Professional. 3. On time."
ms leafgreen L.
norman, oklahoma
kelly W.
norman, oklahoma
"Great job"
ray V.
oklahoma city, oklahoma
"Always does good work and provides sound recommendations"
pam K.
oklahoma city, oklahoma
"The technicians were professional and courtesy. The job included replacing 2 bathroom sink stoppers and unclogging a drain. The bill for this work exceeded $400. I was shocked and extremely unhappy with this amount for so minor the work."
jerry F.
bethany, oklahoma
"Well Deserved"
ethelyn C.
moore, oklahoma
mary S.
norman, oklahoma
"Steven was super nice, informative, and gave me a discount. I am unemployed and that was a nice surprise. I will be using Gordons when I get ready to buy a new system."
ms speckman S.
edmond, oklahoma
"The technician was very speedy and thorough and he took the time to go through everything he had done and also made a few suggestions for the next time."
douglas P.
oklahoma city, oklahoma
"Person was knowledgeable and did his work in a timely manner"
paul L.
norman, oklahoma
"chris et al were prompt friendly and very efficient, went above and behyond staying until after 9pm to get the job finished!"
david S.
oklahoma city, oklahoma
"William was knowledgeable and professional."
robert C.
midwest city, oklahoma
"Very professional service"
matthew K.
midwest city, oklahoma
"The gentleman was nice and polite and kept us informed about how long he would be to get here."
rick H.
oklahoma city, oklahoma
"Very satisfied"
mr mitchell M.
oklahoma city, oklahoma
"The tech diagnosed the problem of a leaking toilet bowl to be an unseated seal which allowed water to periodically drain from the bowl. The seal was reset, however the next day the problem returned. I called Gordons to report the problem and was informed that they would make another appointment to revisit the problem. After Gordon consulted with the plumber I was informed that a rebuild of the bowl apparatus might be required. I chose to post pone the work do to cost estimates."
keith M.
edmond, oklahoma
"Professional friendly Knowledgeable"
ed carol stokes S.
norman, oklahoma
"The tech was very polite and professional. However in doing the repair additional damage was done by a hairline crack in the pipe when the tech was going to remove the leaking faucet causing a more extensive and more expensive repair having to be done when I was going for the cheapest fix. Plus having to have another repair person to repair my sheetrock from the tech having to cut into my livingroom wall to get to the pipes. So to get my leak fixed it went from the cheapest fix to a potential cost of 1100. But to cut it down I'm doing the advantage plan and getting a new water heater for 37.00 per month for 10 years. To make my repair cost only 300.00. But I still also have to pay someone to fix my wall when damage not of my doing was done. Normally I'm usually happy with my service this was unexpected. My builder is also to blame for cutting corners and causing it to be difficult to fix things when needed by not having an access panel to things like this. I will still use service experts for my heating/air."
arthene P.
oklahoma city, oklahoma
"The actual work was done per agreement and with care . My problem is that they were to be here between 8 and 10 am. Service Master which was to tear out affected wall when the hot water tank was removed.....was on site at this time to do their work. Your staff was sent on another call ahead of our agreed time and did not arrive until lunch time. This means Service Master's workers waited and waited and waited. I called Gordon's and was told they would be here shortly. Shortly wasn't until NOON.IF you HAD to do this, you should have called me so I could send Service Master on to their next job AND made me have a better attitude towards Service Experts."
nadine S.
norman, oklahoma
"Not happy about what transpired Wednesday evening on scheduling todays appointment. Otherwise it was good how you all made it right."
catherine P.
choctaw, oklahoma
m/m mauldin M.
norman, oklahoma
"Calvin Welch is very dedicated!"
chris B.
edmond, oklahoma
george W.
del city, oklahoma
"This tech was very good at his job I was very impressed with him"
charlesbarnes C.
moore, oklahoma
"Very friendly and professional."
micki C.
oklahoma city, oklahoma
"I was able to get an appoint the same day I called and you all where 30 minutes earlier than quoted."
paul F.
oklahoma city, oklahoma
"Great repairman, polite & professional, expert craftsmanship"
mark B.
oklahoma city, oklahoma
"Did a good job"
david S.
moore, oklahoma
"Daniel was quick, very professional. Took the time to explain what he did."
clee T.
choctaw, oklahoma
"Storm took out elec. Wednesday called Thursday and tech came out. said that had to order parts and would call me. No phone call and stil waiting in with no AC for 5 days in a hot house."
lynda W.
oklahoma city, oklahoma
sheryl M.
moore, oklahoma
sarah H.
norman, oklahoma
"Technician was very professional, provided service needed."
gary K.
norman, oklahoma