Gordon's Service Experts Reviews

Average Customer Rating
4.8/5 stars based on 6,593 Reviews
brent S.
norman, oklahoma
vic Y.
norman, oklahoma
"Calvin seemed to be quite a fine expert based on his comments. He was also quite courteous, helpful, patient, and a pleasure to work with."
vic Y.
norman, oklahoma
"Calvin seemed to be quite expert as what he was doing, and thorough, with good advice. He was also extremely courteous, helpful, and a pleasure to speak with."
bob H.
norman, oklahoma
gayle O.
norman, oklahoma
"Friendly thorough"
jo O.
oklahoma city, oklahoma
"Reminder call the day before. Got call beforehand, as promised. Technician arrived in time window. Brian was great at doing the work and even closed up the attic for me before he left. Great experience."
andrella O.
spencer, oklahoma
mrs mccornack M.
oklahoma city, oklahoma
"I felt like Clayvin did a thorough job."
john S.
moore, oklahoma
mr dukesherer D.
oklahoma city, oklahoma
dan S.
mustang, oklahoma
philip J.
norman, oklahoma
"Gordon's has consistently provided quality service every time they have visited my home."
robert J.
midwest city, oklahoma
"Very knowledgeable of systems. Very friendly."
tony S.
norman, oklahoma
"Excellent customer service"
darrell F.
norman, oklahoma
"Both guys were very pleasant and knowledgeable"
gina B.
oklahoma city, oklahoma
"Justin went over every thing he did. And made sure I understood. He even asked if I had any concerns with a/c or furnace before he started! WOW!"
bob L.
oklahoma city, oklahoma
"Dane was professional and informative and stayed with the offset to not only troubleshoot but resolve the issue in the same day / visit."
abram A.
the village, oklahoma
"Doing a good job"
walter W.
oklahoma city, oklahoma
dan J.
oklahoma city, oklahoma
"Your companies advantage plan is absolutely absurd. The quote I received from you guys for a lesser quality unit was tens of thousands of dollars more than from multiple other companies. For a better unit from another company they quoted me at 9k with a 10 year labor and parts warranty. Your companys quote for well over $200/month, and over the course of 10 years would have been triple if not quadruple the quote I ended up going with. Your model makes absolutely no sense. Even with the average service cost over the span of 10 years, your companys price still outrageous."
ken G.
oklahoma city, oklahoma
"Very professional. Very dedicated to his task."
frank S.
norman, oklahoma
"The technician, Clayvin, was very courteous and professional with respect to the great service provided."
james R.
norman, oklahoma
linda Y.
norman, oklahoma
"Man very nice and prompt"
jerry S.
norman, oklahoma
carol W.
oklahoma city, oklahoma
"Technician was friendly but went right to work. Seemed efficient and knowledgeable."
barbara A.
norman, oklahoma
"Preston was friendly and did a great job. Overall very happy with your service though very disappointed how long a wait for the repair & that the initial appointment was rescheduled for a week later. This time I could wait but that may not always be the case."
mr lewis L.
norman, oklahoma
john R.
norman, oklahoma
"I wish all of your technician would be as conscientious as Leonardo. In all the years I had this service this is by far the best service I ever had."
mary M.
oklahoma city, oklahoma
"They were very good an fixed the problem !"
mr lewis L.
norman, oklahoma
shawn D.
norman, oklahoma
"He did a great job and explained every step of the way"
sylvia E.
moore, oklahoma
"He understood my problem and checked everything to see that it was fixed."
darrell J.
oklahoma city, oklahoma
"Very efficient. Did a great job. No complaints."
fred C.
norman, oklahoma
"Performed technician recommended temporary fix until needed part is available. Arrived on time. Worked thoroughly and efficiently. Very personable."
alma C.
norman, oklahoma
"Technician was on time, practiced safe covid protocols, and did a good job."
angela H.
yukon, oklahoma
mr goddard G.
moore, oklahoma
carol R.
oklahoma city, oklahoma
"Very helpful and professional"
billie B.
oklahoma city, oklahoma
walter K.
norman, oklahoma
"The technician was courteous, thorough, and efficient."
monica G.
edmond, oklahoma
"Clayvin has been coming out a few times he knows the problems with the heating and other issues in the house.. He is a great tech and knows a lot about all that is going on besides being very pleasant to deal with."
danny R.
midwest city, oklahoma
kelly F.
norman, oklahoma
hurchell A.
oklahoma city, oklahoma
"He was very helpful, explained everything that had been done"
preston B.
harrah, oklahoma
"Steven was awesome took his time. Explain everything to me. All around good guy very presentable and heck of a sales man."
glenn S.
oklahoma city, oklahoma
richard C.
norman, oklahoma
"good job"
stephanie R.
moore, oklahoma
"The technician that came to service the air conditioner and heater was good, but there was a no-show/no-call for the plumber. I am unsure of what happened either."
joyce S.
norman, oklahoma
"Starting to get stormy and Damien took care of outside quickly to beat thunder and rain. Completed inside answered our questions kindly/efficiently"
lukata L.
oklahoma city, oklahoma
"Problem was resolved"
dale M.
norman, oklahoma
"great job"
nolan K.
norman, oklahoma
"Additional information"
ricky C.
moore, oklahoma
"Very knowledgeable"
mr greenhaw iii I.
midwest city, oklahoma
"Service and explanations by Clint re my system."
anne R.
norman, oklahoma
"Preston always provides excellent service, and the office is always responsive to my scheduling issues. This time, though, Preston left the meter cover off in the front yard with the turn-off tool sticking out, posing a danger to the children in my neighborhood. I called the office and they said he would back to the following day to retrieve it - but two days later it is still here. I have put the meter cover back down - but it is not secure, and the tool is on my porch."
doug C.
edmond, oklahoma
fred P.
norman, oklahoma
"Damien conducted a thorough test that alerted to a critical repair, and approved a second opinion by another supervisory technician."
colin J.
choctaw, oklahoma
"He did a great job and got here very quickly after we called."
mcdaniel M.
shawnee, oklahoma
"Explained my options and answered my questions."
robert W.
oklahoma city, oklahoma
"Everyone was easy to work with and able to address my questions and/or concerns in a timely manner."
gary S.
choctaw, oklahoma
"He was very knowledgeable and professional"
james N.
norman, oklahoma
"On time, quick easy service!"
mary C.
midwest city, oklahoma
frances t.
oklahoma city, oklahoma
"February 10, 2021 a service tech came for a routine visit that I DID NOT request, it was part of a service provided from OG&E. I received calls over and over again until I scheduled the visit. There was NOTHING wrong with my unit before that visit. The tech spent several hours inspecting the units and when he left he stated and left me a receipt saying that everything was working well and nothing was needed. that evening the heat was not working, I called the next morning and requested a call back from the automated call service, I had to call several times before getting a call back. a tech was sent on 2/20 and just 10 days after the original visit my system needed $1200 (which at first he said it would cost $763 then it went to $1200) worth of work! We had a bad weather that week, however, my system was working when they came out BEFORE the bad weather arrived. the tech offer a MONTHLY SERVICE contract for 10 YEARS that would ensure I wouldn't have to pay unexpected repairs ever again. TEN YEARS! He called someone and they wanted to come out to sign me up that SAME afternoon. very convenient, wouldn't you say? took them several calls to get a response then 10 days to send a tech but someone was readily available to sell me a TEN YEAR contract! I explained that I needed to discuss this with my husband, the tech left me his card, Charged me $66 ( I just filed a dispute with my credit card) for a service call caused by a FREE service call that I DID NOT request. the tech said the unit was working but he couldn't guarantee for how long. that night we realized that the tech DID NOT plug the unit and it was completely off on a night that the temps were expected to be in the 10's degrees. I called the tech and he said "sorry about that, I have to look at my schedule and see when I can stop by" WHAT?! I called the 24hr emergency line and after being on hold for over 20 min they said that because we had a second unit that was functioning, it was not an emergency. WHAT?! Totally unacceptable! after talking to a supervisor another tech was sent and at MIDNIGHT the unit was turned on. I called AGAIN to discuss the situation and spoke with Brian. he told me that I should have NOT been charged the $66 to begin with and that the unit stopped working because of the weather even though it stopped working the same night the tech came in BEFORE the bad weather hit! He said that our units were old and the original tech probably was not familiar with it and did not know what to check for therefor he probably missed something. Why send an experience tech then? they have record of what unit I have because they inspected it last summer under OG&E contract. Only when I said that I was going to leave a bad review, he insisted I wait until he gets someone else to call me back. He has ANOTHER person called me to discuss the issue. Trey offered me a discounted rate to fix the unit because I couldn't prove that I called the same day, very professional. The "discounted" price was the original amount the second tech quoted me before raising it to $1200. I explained that I DID NOT want the same tech that forgot to plug in my unit to come back to my house, Guess who they sent? the SAME TECH! Which he was confused as to why he was sent to my house, he had to call someone to ask what was he supposed to do. Then I get a call to verify the appointment for the salesman to come out and offer me the 10 year contract! WHAT?! I explain to the salesman my position and he said he would have someone call me. I finally talked to Trey AGAIN, requested a complete inspection by an experience tech and asked him to check on the $66 refund. His response? refunds take several business days. same answer that Ashley gave me a few days back. here we are in April and there is no refund, no call back from Trey or Ashley or anyone. my last call was yesterday, attempting to resolve this, Ashley was on another call and the lady that answered ASSURED me that she was going to call me back within an hour. guess what? NO CALL. SHAME. SHAME"
marvin H.
oklahoma city, oklahoma
"My appointment had been rescheduled to Saturday, from the previous Tuesday at Service Experts calling me and request. The technician did NOT arrive Saturday in the promised time frame, and I received NO call from Service Experts as to why he was not here. When Noah called, he had just been informed that he needed to get to my house right away, which he did. But he had no prior knowledge at all of what he was there to do. My low rating is not about Noah, but the sloppy way my appointment was handled."
anna H.
midwest city, oklahoma
ellen H.
oklahoma city, oklahoma
"The tech was proficient and friendly. He was on time. Only thing was I didn't get a call beforehand, but, luckily, i was at home waiting"
keith G.
edmond, oklahoma
brian T.
lexington, oklahoma
"On time, courteous and professional service. Great explanation of the service ticket and service plan available. Polite and clean work ethic. Thank you Justin."
mr mcclain M.
moore, oklahoma
"Desmond Tilly was one of the best Tech's I have had out at the house. I was very Satisfied."
mr keating K.
noble, oklahoma
"Excellent service"
ms turner T.
midwest city, oklahoma
robert W.
oklahoma city, oklahoma
"Good Guys, got the job done in a very short time, and answered all of my questions."
barbara S.
oklahoma city, oklahoma
"Very polite did explain everything. I was very satisfied. Thank You!"
debra C.
noble, oklahoma
"Clayton was very nice and respectful He explained everything from start to end what he is doing. We need more service techs like Clayton"
mr little L.
oklahoma city, oklahoma
"Absolutely perfect service from start to finish"
sherry S.
norman, oklahoma
"Timely-polite and considerate-professional- Very tidy-excellent experience"
mrs burney B.
choctaw, oklahoma
ms scafe S.
oklahoma city, oklahoma
"Maintenance visit was easy and uneventful"
debbie P.
oklahoma city, oklahoma
tim F.
moore, oklahoma
"Service tech showed up right on time. Work was performed quickly. Work was explained."
jessie L.
norman, oklahoma
"Clint & Silver were very Professional & did a very good job explaining everything, They were Super, Just to explain about your question about arrival time, the person that took my info when I made the appointment wrote my phone number down incorrectly so when everyone tried to call they did not get me, when I called back the day of the appt to inquire when tech was coming it was taken care of Immediately & Clint & Silver were here within 30 minutes, They did Great"
brian B.
yukon, oklahoma
james D.
midwest city, oklahoma
"Had a salesmen come out to a rental property to estimate install costs of new unit, salesman was pushy and became defensive when I asked questions about different units. Later received very vague emails not stating any relevant information or quotes. Very disappointing in the service I received, I expected more out of a company of this caliper."
robert jarvis J.
norman, oklahoma
"Quick,efficient and no concerted salespitch. The last technicians were thorough and upfront. Over the years I have gotten this needs substantial repairs to everything's looking good."
brock G.
mustang, oklahoma
"Desmond was professional and went above and beyond. The sales person that came as well was nice but was a different approach to plumbing."
craig S.
oklahoma city, oklahoma
"Went above and beyond for what was required."
lottie H.
oklahoma city, oklahoma
james R.
norman, oklahoma
"Brian was very professional and when step by step when serving my A/C."
joseph W.
norman, oklahoma
"Reason be was your Service Tech was very knowledgeable and provided communication skills and social skills with every question I had asked."
larry M.
midwest city, oklahoma
"You sent a plumber. I wanted hvac for a spring maintenance"
mr allen A.
oklahoma city, oklahoma
raymond N.
harrah, oklahoma
mrs eades E.
del city, oklahoma
"The plumber did a good job and everything is back in working order."
catie N.
choctaw, oklahoma
mr mitchell M.
oklahoma city, oklahoma
"Although I had not planned to spend $700.00 for an air purifier, overall, everything went well."
mr rich R.
newcastle, oklahoma
"awesome job"
janice B.
moore, oklahoma
"Very thorough, super clean and took care of everything."
pam W.
purcell, oklahoma
"The gentleman that did the service was very curtious, polite and very knowledgeable and explained everything about my AC/Furnace and how it could be more efficient."
deidra S.
midwest city, oklahoma
"He was very knowledgeable andthourgh. He checked both the outside unit and the equipment in the garage. He explain to me what had happened to cause the problem."
belinda L.
oklahoma city, oklahoma
"schedule on same day service. Tech is very police and professional. ."
stephanie J.
choctaw, oklahoma
"The gentleman was friendly and professional."
mr severe S.
oklahoma city, oklahoma
"Preston, and helpers were respectful, knowledgeable and caring. Preston (And Hadley?) explained our situation (water leak under slab) and outlined our options well, including costs very well. We chose repiping and they have completed that part. The only hitch has been because Delta did not send the plate to allow completing of second project, the modernization of our tub/shower. Still waiting for that. We really appreciate Preston and his care."
robert T.
norman, oklahoma
"Great job as always"
julia D.
mustang, oklahoma
"The tech team was knowledgeable, courteous and provided the service needed."
peter H.
oklahoma city, oklahoma
amy P.
moore, oklahoma
"I appreciated the fact that my job wasnt too small for them to consider doing, and they were able to get what I needed done quickly! The tech was also very friendly and professional (I wish I remembered his name)"
james C.
noble, oklahoma
"He was knowledgeable and professional"
m/m wall W.
oklahoma city, oklahoma
"Very informative and helpful. Courteous and respectful."
margaret S.
oklahoma city, oklahoma
"He did the work and was very professional. He was very efficient, he explained what he was doing and gave me suggestions for other services when I asked questions about different services."
david J.
oklahoma city, oklahoma
"Good Work, Provided Guidance on Change Requested, Was Thoughtful, Courteous and Professional."
willie L.
oklahoma city, oklahoma
"The technician was knowledgeable, personable, and considerate. All work performed was explained to the Homeowner in a clear and easy to understand manner."
walter W.
oklahoma city, oklahoma
"Always on time"
robert G.
yukon, oklahoma
xiao peng P.
oklahoma city, oklahoma
"The sales consultant, repair technicians, and installation technicians are all very helpful, professional, and courteous. They were on time. They cleanup the area after they finish the works. They answer all questions and explain how to work with the systems clearly. In two occasions, they came in the coldest days of this winter."
brian O.
norman, oklahoma
"Our service man was very kind and efficient."
richard C.
norman, oklahoma
don V.
midwest city, oklahoma
"Very friendly and helpful."
ms adams A.
norman, oklahoma
"Technician was friendly, courteous and knowledgeable."
don F.
oklahoma city, oklahoma
"Was a excellent technician & answered our questions we had."
mr robert N.
purcell, oklahoma
"Very knowledgeable answered all our questions"
mrs anderson A.
midwest city, oklahoma
michael F.
norman, oklahoma
royce M.
choctaw, oklahoma
tom M.
moore, oklahoma
"This time nobody tried to sell me anything. Just got the service I asked for."
johnny G.
midwest city, oklahoma
"Your service is exceptional. Daniel is an excellent technician whose highest priorities are quality service and customer satisfaction. He is a Heating and Air Conditioning professional with unlimited potential."
judith B.
oklahoma city, oklahoma
"Been a customer for a long time and always pleased."
elizabeth M.
norman, oklahoma
"Very professional and explained what he was doing"
thomas R.
mustang, oklahoma
jim C.
norman, oklahoma
"Danny was thorough, knowledgeable, friendly, explained everything....."
lori C.
oklahoma city, oklahoma
ms tiger T.
oklahoma city, oklahoma
"The tech. Chris was very helpful when I explained the prob. Appreciated his help and time."
mr tanksley T.
moore, oklahoma
mr kenneth R.
oklahoma city, oklahoma
"The technicians were knowledgeable, experienced, and overall, did an excellent job."
steve S.
norman, oklahoma
"Competent likable tech."
cynthia R.
oklahoma city, oklahoma
"Very professional"
randall R.
choctaw, oklahoma
"Very nice technician!"
mary hempe H.
norman, oklahoma
"Clayvin was great,. Why did you send a salesperson with him though? I didn't ask for one. He was very nice, but since I wasn't interested in buying anything it was a waste of his time."
james N.
edmond, oklahoma
"Technician friendly, answered our questions, even liked our dog!"
buddy R.
oklahoma city, oklahoma
"Service rep didnt seem to know what he was doing. Said he thought the blades might be loose and needed to replace garbage disposal. Said it would cost just under $500.00. I told him that was rediculous and we had used Gordons for 25 yrs and then he said he could install a new one for $250.00. What??? Told him I would call Gordons about what he said. He then sent me a text receipt with model, model number, etc and I have No idea where he got that info as he didnt check to see what type I had. I called the office and reported this info, was told they would check with the head plumber and call me back but no one ever called and its been 3 days today, so very disappointed in that seevice"
jerry W.
norman, oklahoma
"Justin was fine as far as I know in doing the technical maintenance work on the systems. He indicated the coolant was low and it needed to be watched. Since we pay a big price for this contract, he obviously isn't going to come back and "watch" anything nor did he add coolant so I am unhappy with this.Bradley was the Comfort Advisor. We told him not to sell us anything. He was very inappropriate and persistent in spite of us telling him no at the start of the visit. He asked inappropriate and nosy questions, he was overly familiar and snooping, he was unprofessional in his manner, he was pushy even when warned not to be and continued several times saying "I won't try to sell you H/AC then proceeded to talk about other products. If we continue to use your company, never again send a salesman to the house. Justin, then added four items to talk about to the invoice after all of the issues with Bradley. The entire episode was awful. This has happened in the past, but Bradley was the worst and I won't let him in my house to wander around again and snoop. He is untrustworthy and made me feel most uncomfortable. First appointment, you canceled and rescheduled. And then the survey didn't work the first time and had to complete it 2 times."
ferguson F.
oklahoma city, oklahoma
"I have always received good service from Gordon . The tech is always courteous and efficient."
christine T.
norman, oklahoma
"Calvin is very helpful and kind."
thomas C.
oklahoma city, oklahoma
kathy H.
norman, oklahoma
mandy L.
edmond, oklahoma
"Everything was fixed and they were all super professional. Communication was open and friendly"
beth R.
okc, oklahoma
mr reim R.
norman, oklahoma
"Excellent service! Above and beyond! Clayton is THE BEST!"
carol U.
norman, oklahoma
"He was fast and efficient"
diane G.
choctaw, oklahoma
gary G.
norman, oklahoma
"Very knowledgeable"
donnie V.
oklahoma city, oklahoma
"Technician was very thorough and explained everything well. Gave me options and cost to replace capacitor on blower."
debra H.
newalla, oklahoma
"Very professional and helpful"
ron R.
norman, oklahoma
"THE TECH WAS KNOWLEGIBLE AND WAS VERY EFFICIENT IN HIS WORK."
douglas W.
midwest city, oklahoma
"Fast and friendly"
arthene P.
oklahoma city, oklahoma
"The technician who serviced my unit was respectful and diligent in his work. However, the representative who accompanied him was not. When he got out of his vehicle in the street as I stood in the garage doorway, he hollered Hello Arthene. I am more than twice his age, he had never met me until that moment and called me by my given name......Not Good. He continued throughout his visit to call me by my given name, while the technician was respectful and called me Mrs. PaskVan. He gave me a list of items to consider installing, all of which I feel are overpriced. I am retired, with set amount of income, therefore will take this list under other advisement to see if it is competitive. People my age do not take to young wipper snappers well!!! Gordon Morain, the initial owner of this company...would have taken him to the wood shed!"
mrs brown B.
norman, oklahoma
"He was extremely nice, personable, knew what he was talking about and courteous."
margaret B.
midwest city, oklahoma
"On time professional service"
mr rein R.
oklahoma city, oklahoma
"Technician was knowledgeable, curteous and friendly"
phil L.
moore, oklahoma
"Very knowledgable polite respectful tech"
bob S.
oklahoma city, oklahoma
"Everything was great"
sooner inc. I.
mustang, oklahoma
"Pleasure to deal with also very fast getting everything taken care of and installed"
diana P.
midwest city, oklahoma
"Polite, courteous, friendly, helpful, attentive, thorough, explained everything. Brian provided excellent service - very happy with my new technician!"
floyd L.
norman, oklahoma
"Technician was very polite and helpful in answer any concerns. He did the repairs as needed with quality work and precision. Seemed very knowledgeable and proficient."
nick P.
arcadia, oklahoma
"Efficient, competent and prompt arrival as promised. Suggested Maintenance contract (which I agreed to), but no high pressure tactics"
alice M.
oklahoma city, oklahoma
"Lacked.one filter so did not change. I wonder if there is poor intake thru that vent?"
kay M.
norman, oklahoma
jeanette B.
shawnee, oklahoma
"The service man was very cordial."
gary B.
oklahoma city, oklahoma
dean T.
oklahoma city, oklahoma
"Damien was very friendly and professional. He explained what he was going to do, how long it would take and gave us options for improvement without any pressure."
james H.
oklahoma city, oklahoma
"jEREMY DID A GREAT JOB! HE WAS VERY KNOWLEDGABLE AND WAS VERY NICE! I WOULD RECOMMEND HIM TO ANYONE AND THE COMPANY ALSO!!"
brenda B.
moore, oklahoma
james B.
midwest city, oklahoma
"Dane was very courteous and did a thorough job."
husserl H.
norman, oklahoma
"Kept me informed"
anne B.
oklahoma city, oklahoma
"Friendly and professional, Damien went about the job in a knowledgeable fashion."
cynthia L.
noble, oklahoma
"Seemed knowledgable, very pleasant and polite"
nelda W.
midwest city, oklahoma
"very helpful in answering questions and nice personality."
harold P.
oklahoma city, oklahoma
"Justin was courteous and seemed well informed."
linda D.
moore, oklahoma
"Efficient, helpful"
stephen H.
norman, oklahoma
"Ver friendly, and knowledgeable"
karla D.
oklahoma city, oklahoma
mr scolli S.
yukon, oklahoma
roy T.
piedmont, oklahoma
"Justin did everything the way he should."
kyle M.
bethany, oklahoma
valerie W.
norman, oklahoma
"Very informative with tips for better quality air I.e. iWave"
william G.
oklahoma city, oklahoma
"Calvin was very nice! Professional. A happy camper! Obviously loves his job. Hope it's him that comes back next time."
elmer O.
choctaw, oklahoma
"Leonardo was very thorough, had all the necessary replacements on hand, changed the ultraviolet, checked all vents and addressed our questions."
ms kilby K.
bethany, oklahoma
"He was very polite and personable."
frank L.
midwest city, oklahoma
"Got straight to work, knew his job and was able to explain exactly what he was doing and finding."
angie C.
midwest city, oklahoma
mr rich R.
newcastle, oklahoma
dwayne M.
norman, oklahoma
bill S.
oklahoma city, oklahoma
cynthia W.
noble, oklahoma
"Courteous, timely, respectful"
rebecca P.
oklahoma city, oklahoma
mrs gibson G.
midwest city, oklahoma
mr lessly L.
norman, oklahoma
gary H.
norman, oklahoma
wyatt B.
the village, oklahoma
lawrence P.
oklahoma city, oklahoma
"professional, timely."
bill D.
edmond, oklahoma
"professional and courteous"
elizabeth H.
oklahoma city, oklahoma
"Very thorough"
helen O.
bethany, oklahoma
"Provided service in short time."
troy C.
goldsby, oklahoma
james N.
oklahoma city, oklahoma
"Very thorough"
susan T.
oklahoma city, oklahoma
"Clayvin communicated issues with me and identified problem areas and got the job done!"
gary G.
norman, oklahoma
"Dane was very knowledgeable and concerned with our service"
ms gauldin G.
midwest city, oklahoma
"The plumber arrived very soon after our initial call, did a thorough evaluation of the issue and resolved it within a few minutes."
grace R.
oklahoma city, oklahoma
"Calvin is friendly, very knowledgeable, and always does an excellent job."
jimmie T.
midwest city, oklahoma
alma C.
norman, oklahoma
"Service was quick, and my problem was promptly addressed. I thank God for the young man who kept our heat on during the horrid arctic blast we had here in Oklahoma."
natalie J.
oklahoma city, oklahoma
"He arrived on time and even gave notice on the way. He took extra time to check out my ac unit as it is very old. He explained things to me in a way I could understand and asked me several times if I had any questions. You have a great employee!"
chris H.
mustang, oklahoma
"Tech was great! Very friendly and knowledgeable. Service was quick as far as calling in and the tech arriving. However, we are still waiting for a repair and have been without our ac since then."
sharon W.
oklahoma city, oklahoma
robert sr S.
choctaw, oklahoma
debra C.
norman, oklahoma
"he found an issue that would have effected my cooling"
eva H.
oklahoma city, oklahoma
richard S.
oklahoma city, oklahoma
"Cody quickly analyzed the problem and recommended a fix. He quickly installed fix."
kevin roberson R.
edmond, oklahoma
"Thorough and careful work from the Josh and Joe. Commitment to do the right thing when an issue arose from the Randy and George. Attractive pricing from Randy."
george C.
oklahoma city, oklahoma
"Calvin has been here before, knows where everything is, and what extra needs to be done."
sherry C.
oklahoma city, oklahoma
judy F.
shawnee, oklahoma
"the technician was thorough and showed me a couple of things I wasn't sure about"
carol W.
oklahoma city, oklahoma
"When the notes from the previous service were finally read & the right size technician was sent, the repairs went well & was done efficiently."
jerry W.
oklahoma city, oklahoma
"Technician was very knowledgeable and friendly. Very professional."
rick F.
oklahoma city, oklahoma
"Very professional, friendly and on time. Gordons installed our heat and air unit in 2015. We have had a service contract every year for maintenance. All technicians have been on time and professional.. we are very pleased with Gordons .. Rick F."
ron L.
edmond, oklahoma
"Seemed very efficient"
valencia H.
midwest city, oklahoma
"Very astute technician. Great job!!"
rosalie C.
oklahoma city, oklahoma
brian H.
norman, oklahoma
mr ridenour R.
moore, oklahoma
phi sigma S.
norman, oklahoma
"Preston was always very professional and timely with his communications with us."
edward S.
wayne, oklahoma
"The service was as expected. The technician was was professional and very competent."
gary G.
norman, oklahoma
"Very knowledgeable and friendly!"
darwin B.
norman, oklahoma
edmond B.
newalla, oklahoma
"They guys were great.... all questions I had were answered... repairs and service were top notch"
jason L.
moore, oklahoma
"Very polite and efficient and answered my questions!"
virginia B.
oklahoma city, oklahoma
"As always, Mr. Welch was very thorough, informative, caring, and above all - very honest."
ms weber W.
oklahoma city, oklahoma
"Good job"
toni F.
spencer, oklahoma
"They were fast, polite and knowledgeable."
mr shafer S.
norman, oklahoma
"Being a long customer that we have been with Gordon's, we did not get the help with our problems that we felt we should have in a timely manner!"
traci J.
oklahoma city, oklahoma
"Service was great, but leading to the service was the scheduling. I was given an early time we agreed on 8-10 am. After receiving several calls about the technician going to be late time after time beyond my scheduled allocated time finally showing an hour beyond my time is not acceptable. People have schedule and deadlines that have to be met as well as your business does. So if you are going to be late more heads up notice is required. I can understand if something comes up but I received at the least 3 phone calls informing the tech is 15 minutes late thats 45 minutes of time which was more like an hour and 20 minutes which was on my schedule and I had to rearrange my schedule. I will say everyone was nice regardless of this situation but timing and schedule must be better."
matt S.
oklahoma city, oklahoma
"Look at the notes and I shouldn't have to say more. 5 days of work for me, nothing fixed. Countless hours of waisted time on the phone trying to get you all to be professional. If you ask showed up, it was always late and never within the time frame given."
cynthia R.
oklahoma city, oklahoma
johnny R.
newcastle, oklahoma
"Justin arrived on time, answered all our questions and took care of the issue for this visit. We always ask for Justin."
mr streater S.
oklahoma city, oklahoma
"Excellent service and very professional"
ms leafgreen L.
norman, oklahoma
"He found and fixes a small leak that was causing the CO2 detector to sound infrequently"
don V.
midwest city, oklahoma
"Very knowledgble and super helpful."
patrick P.
oklahoma city, oklahoma
"Remember to call ahead before the service tech arrives."
john K.
noble, oklahoma
"Tech knew his job and gave me info on future jobs."
beverly W.
oklahoma city, oklahoma
mike A.
shawnee, oklahoma
"They were very kind considerate and professional Very informative as well"
susan C.
oklahoma city, oklahoma
"Very nice and helpful."
sharon N.
yukon, oklahoma
"Chris was very through and he explained everything he did."
dwane S.
newalla, oklahoma
mr crocker C.
norman, oklahoma
mr miller M.
mustang, oklahoma
steve N.
norman, oklahoma
norman J.
norman, oklahoma
john R.
oklahoma city, oklahoma
"Overall, great service call"
mr severe S.
oklahoma city, oklahoma
vernon C.
norman, oklahoma
mr mullen M.
norman, oklahoma
"Quick and conscientious service."
stephanie J.
del city, oklahoma
"Tech was on time, friendly and knowledgeable"
mrs eades E.
del city, oklahoma
"Heating system is now working properly."
deionne J.
oklahoma city, oklahoma
jennifer R.
edmond, oklahoma
"Desmond did a thorough job in a timely fashion. You may ask him to not wear cologne as many folks are allergic. I did not say anything, but it was pretty strong. :)"
ms newton N.
shawnee, oklahoma
"Knew what was wrong and quickly repaired it."
terry W.
moore, oklahoma
"Knowledgeable and found the problem."
chad S.
oklahoma city, oklahoma
chester lewis L.
spencer, oklahoma
"Excellent service provider."
glen C.
tuttle, oklahoma
"The technician was very knowledgeable and worked quickly and efficiently. The only thing that I have scored him down on is really not his fault. He did not have the heat tape needed to complete the fix and will now have to make another trip out when he does have it. It also means that we are having to pay for running an electric heater up there until he can get the tape to fix it properly"
ronald D.
oklahoma city, oklahoma
"George repaired my heater during the snow storm and freezing temperatures."
jim C.
norman, oklahoma
bill D.
oklahoma city , oklahoma
"Tech was excellent"
grace R.
oklahoma city, oklahoma
"Leonardo was very knowledgeable and thorough. He was very professional and polite. He did a great job getting our heat pump working optimally again."
cindy W.
norman, oklahoma
eric D.
edmond, oklahoma
"super quick response to call for help of water spraying in garage, during a polar vortex freeze when they were extremely busy."
louis R.
choctaw, oklahoma
"Very dedicated employees/sub-contractors. Cleton was very polite and professional. Service was timely. My family and I were very satisfied and pleased with your service. Thank you very much."
mr uzzo U.
norman, oklahoma
erika M.
yukon, oklahoma
"Technician was professional and honest. Very knowledgeable and friendly."
mitch L.
oklahoma city, oklahoma
"very professional tech. Polite and complete."
james G.
midwest city, oklahoma
"We called about water backing up in the bathtub. Your tech ran a snake up the sewer line under our house. He reported he hit tree roots at 45 feet. He ran a bare snake up the line without a root cutter attached. He got the water to drain out of the bathtub, but after running some water we started getting noise when we flush the toilet, which happens right before the line seals off."
kelly W.
norman, oklahoma
"Damien did an excellent job of explaining and fixing our problem."
denise S.
oklahoma city, oklahoma
"professional and knowledgeable technician"
mr wilkins W.
norman, oklahoma
"Very good, quick and efficient service."
john U.
midwest city, oklahoma
"MY WIFE SAID HE WAS VERY NICE"
janet L.
mustang, oklahoma
reggie J.
edmond, oklahoma
sandy Y.
del city, oklahoma
"Took his time and explained what he did and what I might need in the future."
herman C.
norman, oklahoma
"I consider Clayton Alexander an angel for taking weather risk to come to my house at 1:00 a.m. He solved my problem in less than one hour. I am warm thank to him."
beverly H.
norman, oklahoma
"I appreciated the response to my late evening call that my furnace had quit working - temps were cold and my night was going to be most uncomfortable without heat!"
m/m kowals K.
edmond, oklahoma
"very helpful and quickly did the the work"
pat T.
edmond, oklahoma
fred R.
moore, oklahoma
gene M.
oklahoma city, oklahoma
gaylon hawkins H.
edmond, oklahoma
"work in progress"
gary G.
norman, oklahoma
"Very friendly and solved the problem fast."
leslie F.
oklahoma city, oklahoma
anderson A.
oklahoma city, oklahoma
"I had two tech come out and look at my situation with regards to the upcoming freeze. Neither one showed me the hot water pipes in the attic so that I could take the necessary precautions to prevent them from freezing up. They were very courteous. Haskell gave me some tips on insulating my water source turnoff valve. Will moved the heater I had set up to blow under the house. He also looked at the pipes in the attic and told me they were frozen but did not show me where they were so that I thaw them out. Both were courteous."
wanda M.
oklahoma city, oklahoma
"The technician was prompt, knowledgable and courteous, His work replacement of a hot water tank was completed very quickly. He was very neat and left the water closet clean and in order."
michael D.
yukon, oklahoma
"Well after a couple of attempts Mr. Atterberry surmized the issue and apparently solved the problem."
lori C.
oklahoma city, oklahoma
dave C.
oklahoma city, oklahoma
"Howdy Do ? ! Y'all sent 2 nice fellas here that you had trained to be Con artist '! I will do my best to Bad mouth your company ! Naughty ! Naughty !"
judy B.
norman, oklahoma
"Justin was very polite, explained what all he did."
angie P.
norman, oklahoma
"Had a few iasues but have been addressed"
don A.
oklahoma city, oklahoma
"Was able to get same day service, tech found the problem and went above 7 beyond to fix it so it won't happen again."
ray's C.
oklahoma city, oklahoma
mr blish B.
moore, oklahoma
"He did a great job. Also, was approachable, social, and not offended to wear a mask and take off his boots, which is probably what he would've done anyway. Overall, outstanding job."
deborah H.
midwest city, oklahoma
"Very professional and friendly. He answered many of my questions"
janet F.
norman, oklahoma
"The technician was neat, efficient and very knowledgeable."
andrew C.
oklahoma city, oklahoma
"Quality customer service"
tammy B.
moore, oklahoma
"Both men were very efficient and friendly"
rob P.
oklahoma city, oklahoma
"I appreciate the low key personality and very much hate a hard salesman"
christine M.
oklahoma city, oklahoma
"I called and made the appointment for two things. New filters and a water softener media. Neither one got done. Lots of shit I didn't ask for got done but not the two things I wanted. I am done with Gordon's Plumbing."
gary P.
newalla, oklahoma
george W.
oklahoma city, oklahoma
"Intent on resolving issue"
glen W.
oklahoma city, oklahoma
sharon L.
oklahoma city, oklahoma
"because I had to have another technician come back because the unit would not kick in. Ended up he left the gas turned off to the unit. Also something for a technicians is that they should put the thermostat back on the setting it was at when they started. None of them do that. I've had them leave it in heat mode in the summer and leave it in air mode when it is winter."
jayson H.
choctaw, oklahoma
"Very good service."
mr durkin D.
oklahoma city, oklahoma
"I had an emergency with backup in my house. Called at 4 pm and was told I was on the list, someone would eventually show up. Called several time during the evening to confirm someone was still coming to my house. At 5 am I called again, still no on had shown up! Now I was told someone would be at my house between 8 and 10 pm. Eventually they showed by 9:30. They Guys who show up and did the work I give the a score of 10, they were friendly and efficient in getting the problem fixed."
matthew R.
midwest city, oklahoma
"Tech was friendly. Listened to my concerns."
mr goddard G.
moore, oklahoma
"I believe our problem was taken care of."
edith R.
norman, oklahoma
carol H.
moore, oklahoma
"Able to call and get a plumber the same day"
daniel M.
moore, oklahoma
"He was quick and efficient in resolving the issue."
keith C.
midwest city, oklahoma
"so much difference in way told stuff was happing"
terry M.
mcloud, oklahoma
"Clayton was very professional and knowledgeable."
amos W.
oklahoma city, oklahoma
"The gentlemen who provided the service were professional and answered all questions, and gave an honest assessment."
mr reim R.
norman, oklahoma
"Very helpful, took time to explain everything clearly. Fixed the problem. Very courteous."
fred S.
norman, oklahoma
"Pleasant individual willing to listen and answer questions. Clearly, knew his business"
mr severe S.
oklahoma city, oklahoma
"Agent was excellent. The repair was in a tight spot and he had to work hard to get to it, but he did. Has a kind spirit."
alexis D.
edmond, oklahoma
steven M.
luther, oklahoma
"Technician was very knowledgeable, friendly, helpful and informative."
eric D.
edmond, oklahoma
danna P.
norman, oklahoma
john R.
oklahoma city, oklahoma
"He check out our furnace and filter quickly."
mr morris M.
norman, oklahoma
"He did what needed to be done."
sam V.
oklahoma city, oklahoma
joe S.
oklahoma city, oklahoma
"Cody, was professional and explained everything Thoroughly"
randall R.
oklahoma city, oklahoma
"Clint was great. Quick and efficient."
sandy J.
oklahoma city, oklahoma
"Service man, Aron, was good, but I was surprised that he said Gordon's dont have Gas sniffer."
mike A.
shawnee, oklahoma
"Very prompt sticking to appointment time, answered all of our questions, seemed to be very reliable and professional"
paula C.
oklahoma city, oklahoma
"The tech was very knowledgeable and fixed the problem to my satisfaction. He was also neat with his work."
tracy H.
oklahoma city, oklahoma
"every is professionally done"
kent M.
blanchard, oklahoma
glen C.
tuttle, oklahoma
"He was here on time and was very knowledgeable and helpful."
thurman C.
oklahoma city, oklahoma
"They helped by explaining everything plane and simple"
randy H.
lexington, oklahoma
harvey P.
moore, oklahoma
"Very impressed with the excellent service; very trustworthy and honest personifa; really impressed with a good choice in Delta faucet and the awesome installation by Preston"
lonnie W.
spencer, oklahoma
richard S.
oklahoma city, oklahoma
"Christopher and his partner were friendly, courteous and professional. They did an excellent job installing the new hot water lune"
louis L.
del city, oklahoma
mrs yates Y.
norman, oklahoma
judy B.
norman, oklahoma
"Shoe covers, masks, courtesy, timely,"
gloria C.
midwest city, oklahoma
michelle D.
oklahoma city, oklahoma
"The tech and salesperson was very informative, showing me pictures and videos of how my unit is operating. They also explained how the system works and what issues I have."
richard C.
norman, oklahoma
"yhere were on time and finished today"
mrs kincaid K.
norman, oklahoma
"The technician was very helpful and fixed the problem."
aaron M.
tuttle, oklahoma
"Water heater was replaced quickly and everything is up to code."
nathan S.
norman, oklahoma
"Polite. Professional. Very good job."
robert W.
midwest city, oklahoma
johnathan W.
norman, oklahoma
"Leo was fantastic! Probably the best technician we have had from any company. He was very kind and polite, observed COVID protocols, and went above and beyond in his service. We told him that our heater was struggling to get the house warmed up in the morning and he seems to have completely fixed it. It works much, much better now and seems like it'll even be saving us some money on our electric bill. It doesn't get any better than that!"
greg E.
oklahoma city, oklahoma
"Aaron was personable, easy to get along with, knew his job, and did it very well and efficiently."
don V.
midwest city, oklahoma
jason C.
oklahoma city, oklahoma
"I have a mixed view of my experience. The techs that have come out for service calls have been first rate, genuine, friendly and honest. However, I was told I needed $2k worth of work, which involved rehanging a pan and reinstalling a gas regulation device. The pan was not ever hung (though I paid for it) and we didn't know this fact it until I called for a service on our thermostat. That tech said that our job was left incomplete. Gordon's finally scheduled the install tech come out and do the hanging portion of the job-- and he forgot to reattach the exhaust to the roof!! I didn't find this out until I had another thermostat service call when that tech told me that he discovered this issue in my attic. Again, I wouldn't have know either of the huge mistakes if I hadn't been struggling with a thermostat issue and been sent honest techs to look at the thermostat AND to double check the horrible job their installation counterparts had done. All that to say, I am likely to recommend Gordons for specific jobs and not to recommend them for other aspects of HVAC."
claude D.
norman, oklahoma
"Justin was patient, he listened to and understood my questions, and provided satisfactory answers, apart from being a pleasant individual."
amy B.
shawanee, oklahoma
"Came on Christmas Day and fixed our problem"
robert M.
oklahoma city, oklahoma
patricia P.
moore, oklahoma
gary C.
edmond, oklahoma
"Jeremy was knowledgeable and competent. Very polite. Communicated effectively."
paul R.
midwest city, oklahoma
david M.
choctaw, oklahoma
"He was very courteous and took care of the problem quickly"
mr wilson W.
midwest city, oklahoma
stan S.
oklahoma city, oklahoma
"Calvin knows are system and what it needs!"
ms holladay H.
norman, oklahoma
"Quick, efficient and very professional!"
danny/jessa G.
midwest city, oklahoma
"Excellent service and special kudos to Darek Johnson-Welp, Desmond and Leo for duct cleaning."
helen C.
midwest city, oklahoma
rosemary G.
del city, oklahoma
"Justin was on time & serviced both houses back to back efficiently"
cynthia L.
noble, oklahoma
"He seemed very knowledgable about the issue presented."
mike H.
norman, oklahoma
lukata L.
oklahoma city, oklahoma
"Technician was very knowledgeable"
steve C.
norman, oklahoma
"Preston was able to answer questions and make suggestions."
gail G.
norman, oklahoma
"The technicians were on time and very professional."
vonna A.
midwest city, oklahoma
"Very pleasant to work with"